10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
440 miles

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problem #266

Feb 282025

Escape

  • miles
I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received anything in the mail. I had the issue fixed by my local mechanic and he used Ford parts. I would like A reimbursement.

- Crown Point, IN, USA

problem #265

May 152024

Escape

  • miles
Doors are breaking off of car.

- Apache Junction , AZ, USA

problem #264

Mar 102025

Escape

  • miles
Door Hinge on drivers side door is broken. Making loud popping noises and now cannot roll my window down. Door changes plane when opening or closing and pops loudly. Afraid it is going to fall off

- Enid, OK, USA

problem #263

Sep 012024

Escape

  • miles
I have a door bracket that has broke. I contacted my Ford Dealer in early September roughly. A door was supposedly ordered. I still have not received a replacement door. I've been in contact with other Ford Escape owners in the same situation. Many go back to August and further back. Ford has not issued any ETA on when our door replacements will be delivered. All contact with my Ford dealer has resulted in "your door is on order, we don't know when it'll arrive". I addition to having a hard to open/close door, I also cannot fully open my drivers window. If I lower the window, it will hit the unsecured bracket that is flopping around inside the door. I'm concerned if I should lower the window, it'll break it. This is a part of this issue. [XXX] Ford has been dragging their feet on issue doors to customers in a timely manner. And yet Ford is continuing to manufacture new Ford Escapes with updated doors. Obviously not allocating any of the doors to repair the broken customer doors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bismarck, ND, USA

problem #262

Dec 082020

Escape

  • miles
We had the car brand new and transmission with two weeks wouldn-??t go in reverse. Then the door was stuck OPEN and we shut it now we can roll the window down FORD says we-??re not covered it-??s a new door!

- Fort Dodge, IA, USA

problem #261

Jan 302025

Escape

  • miles
I had warning lights flashing on my dashboard continuously "parking assist off" "AWD off" "Collison Assist Off" I could not change my car over to snow, ice, or deep snow it all showed not available. This happened 3 or 4 days before I took it back to the dealership. I researched online and found out there were a lot of complaints about the 2020 Ford Escape 2.0 Titanium which is what my car is. I also seen where people were talking about a class action lawsuit due to the low miles on their cars and this happening. My car only has 31,000 miles. I took my car to the shop I had an appointment and they told me the ADM Module was bad. This is the same thing everyone online complained about. This is costing me $1100 to replace. I did not have any AWD traction this was useless. I read that someone said the recall should be expanded. Which tells me there was a recall at one point for this problem.

- Mount Washington, KY, USA

problem #260

Jan 172025

Escape

  • miles
Receiving multiple errors and Ford determined it is the AWD module that needs to be replaced. However, they say my vehicle is not included in the recall based on vehicle identification number.

- Lake Elmo, MN, USA

problem #259

Oct 312024

Escape

  • miles
The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall.

- Clearwater , FL, USA

problem #258

Oct 232024

Escape

  • miles
The driver's side door is broken. Makes an awful creaking noise when opened or closed. Cannot not roll down the window. Took it to a dealership and they confirmed there is an issue with the doors on this model. They have ordered the part (3 months ago) but it has been on back order so obviously there is an issue.

- Greenville, MI, USA

problem #257

Dec 152024

Escape

  • miles
All wheel drive module not working on 2020 Ford Escape with 25,600 miles.

- Duluth, MN, USA

problem #256

Jul 252024

Escape

  • miles
The sunroof headliner came separated from a component and the entire headliner fell.. hitting my child and not allowing me to visibly see while on the interstate. My entire vision behind me was impacted. I had to pull over and eventually just let the whole shade get stuck on the roller in the back section of the sunroof.

- Christiansburg, VA, USA

problem #255

Dec 132024

Escape

  • miles
The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself and my family in danger. I went and got it inspected by the dealership but they did not take responsibilty.

- La Habra, CA, USA

problem #254

Dec 022024

Escape

  • miles
Gear selector knob silver plating is flaking off and leaving sharp edges.the edges are sharp enough to cut your fingers

- Xenia, OH, USA

problem #253

Nov 252024

Escape

  • miles
I have 2 recalls on my vehicle and every time I tried to schedule the service I was told that they couldn-??t because the parts were on back order and they didn-??t know when they could get them in. It-??s been 2 years.

- Westerville, OH, USA

problem #252

Oct 212024

Escape

  • miles
AWD Module failure

- Denver, CO, USA

problem #251

Oct 222024

Escape

  • miles
I have a vista panoramic sun roof. There is a plastic decorative piece that covers the area between the normal sunroof and the expanded sunroof... That is only held in place with dbl sided tape. that piece came undone and I tried to open the shade and it apparently got caught on this decorative piece. and broke the hade mechanism. This is a completely stupid way of attching the decorative piece and when it loosens can cause major problems with the shade....and ford wants over 2000 dollars to fix it..... I have researched this and notice it happens to alot of these models with this roof shade design....ford needs to recall this design and be willing to fix these problems free of charge.... This is not a owner malfunction but a design flaw. customers should not have to pay to fix it.

- Succasunna, NJ, USA

problem #250

Aug 312024

Escape

  • miles
-Front drivers side door started making a noise when opening and closing and within a week of using it as normal it would not close. -Structural integrity of the door is compromised -Yes - reproduced and confirmed by a Ford dealer that the door needs to be replaced and that the cracks are "excessive" -No - vehicle or component has not been inspected by the manufacturer, police, insurance representative or others -No - there were no warning lamps, messages or other symptoms of the problem prior to the failure. Started [XXX] - door was not used for 8 days as car was out of the country. Once the car back in the U.S. started using the door on 9.8.24 and failed to close on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Shoreview, MN, USA

problem #249

Oct 222024

Escape

  • miles
AWD module failed at 20000 miles

- Hamilton, NY, USA

problem #248

Oct 032024

Escape

  • miles
Whenever I shut off my 2020 Ford Escape Hybrid or when I am about to turn it on, a message appears on the touchscreen that says: "System off to save battery, please turn ignition off or start engine." I have replaced the battery but I get the same error message. When I took the car to Firestone, they performed a Diagnostic which did not indicate that there was anything wrong with the battery. When I spoke to a Hybrid Battery Specialist, he told me that the error message was for my "12 volt battery. It is a fairly common problem with your Escape. The Ford dealership may have a fix for it. It is possible that you just need to replace the 12 volt battery." My local Ford Dealership did not have a fix for it. Since this is a fairly common problem with the Ford Escape, I think a recall should be issued to have Ford rectify the issue.

- Houston, TX, USA

problem #247

Feb 012024

Escape

  • miles
Sunroof internal protective part lost its adhesion and fell while driving. Sunroof fabric came loose causing the sunroof to malfunction potentially causing more damage if you try to use it.

- Vacaville, CA, USA

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