Driver's side door weld broke. Took to Ford dealership (Future Ford of Concord). Was told on first appointment it was a known issue and that Ford would not cover repair, but a door replacement was needed. Door was unable to be ordered per service tech and car was returned to me. Rescheduled second appointment so they could order the door. Car was with dealer for a week, door was not shipped to parts department because of memo stating door issue is known, but no recall has been issued. Called Ford's customer service line and was told this is a known issue and they are awaiting a recall in May or June, but don't know how to resolve the issue so can't issue the recall yet. Meanwhile, my door is in operable (window cannot go up and down) the hinge weld is broken and makes a severe popping sound. Additionally, when Future Ford looked at door they broke the aesthetic cover on the interior of the door and there is a huge bulge near the window where you can now see the interior of the door. Ford stated I need to wait for the recall and no parts will be sent to the dealer to fix.

- Concord, CA, USA

The door check arm welds on my passenger door have failed and my drivers side door is starting to fail. This is rendering my vehicle front doors unusable. In the event of an accident, being able to open the doors properly seems like it is a HUGE safety issue.

- Newark, IL, USA

The driver side door arm is broken

- Arden, NC, USA

Passenger side window has come loose and closes poorly with a loud klunking sound.

- Green Valley, AZ, USA

The door welds broke and the driver door sounds like it is going to fall off. It affects how the door opens and closes. Also the evap system has caused my car to die out and have issues due to it being messed up. Ford did nothing when I told them just said it was because I needed to buy the most expensive gas. So I did so and it didn-??t make a difference.

- Columbia, TN, USA

My car had been having no issues and working as expected. I left to depart for my destination and my driver's door made a terrible grinding noise and didn't open smoothly. There was resistance. I am able to drive the vehicle without issue, but I cannot open the driver's door all the way. My local Ford Dealership won't repair the door, citing that I need to wait for the recall from Ford. I'd like to have a fully functional door on the vehicle I purchased.

- Greenwood, IN, USA

- The check arm attachment point in the door assembly on the driver's side door. The spot welds holding the attachment to the door have broken. It is available for inspection at request. - It's a safety issue because the door no longer is able to catch itself presenting the possibility of the door being "ripped" from our hand if the wind would catch it potentially causing harm. Also, it's unknown whether the door will eventually be unable to latch presenting an even bigger problem if the door would open while traveling. - The local dealership is fully aware of the issue at hand reassuring me that this is indeed an issue. There is even a Technical Service Bulletin (TSB) - SSM 50150 issued displaying the issue at hand. - The "fix" the dealership collision center has told me is a complete door replacement with a cost of $3,000 or more.

- Mapleton Depot, PA, USA

Left front door check came unwelded from inside door panel causing door to not open and close properly. Left window would not work. Holes in door frame where hinges pulled out.

- Fredericksburg , VA, USA

On 2/19/2024 i exited my vehicle and heard a popping noise. At that time I couldn't figure out where the noise came from. After existing the vehicle I attempted to close the door, unfortunately the door would not close property. It was clicking and the entire door wouldn't align properly without closing. when opening the door it also opens and hangs. Also the window does not roll more that 25% down and stops. Do if impact on either side, or a fire in the vehicle would prevent someone to escape I went to the internet and started researching the issue. I found many same model and year vehicles have the same issue. The issue is the 3 spot welds that hold the door fail and at the time of failure break the control arm that connects the door.

- Poolesville, MD, USA

hi, I don't feel secure anymore driving this car with this fire recall, what can I do? Nobody want to buy that car with this failure. Best Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Eustis, FL, USA

So there is multiple issues with my vehicle. First: I had the recall issue with the fuel injector "fixed" as the dealer stated. Now CO2 is leaking into my cabin when the car is parked and/ or when the remote start is activated. You can not breathe. I bought this car because I have 2 boys in car seats still. It is a serious hazard for anyone that breathes it in, especially kids. Second: after pumping gas it chugs. Like it will try to crank up but can't. I have had this car for less than a year. After the dealership "fixed" the fuel injector this issue started. When it finally starts the car smells strongly of gas. Third: there was a recall on a hose that had to do with the A/c system. It leaked onto wires and caused a shortage in my whole electrical system which in turn caused the vehicle to shut down on me while I was driving on the interstate. Fourth: The blind spot warning goes crazy when you are driving down a road with no one beside you. Fifth: The lane keeping assistant has completely stopped working. I have reset the system and it still will not work. Sixth: the radio, bluetooth, sound system does not work because of the water that leaked onto the wires from the A/C pipe that was recalled. Now my biggest issue is that the dealership that I purchased the vehicle from tried to charge me to have the recalls fixed. I had to take it to another dealership and afterwards was informed that, that specific dealership will claim to replace the recalls but not actually do the work so that way you have to come back and they can charge you for the work. Could you guys please look into this? Please call me at [XXX] in regards to the issues, so you can experience them first hand with me. Thank you so much for your time. Also if you google the problems everything i listed is a HUGE ISSUE with this vehicle but nothing is being done about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Byron, GA, USA

* Spot Weld Joints failed on driver side door. The welds have failed. * Cannot open drivers side door due to to spot weld failure. * Dealer has seen the issue and said the only option is a new door. *Dealer has notified Ford Motor Company. I have a 5 year 100,000 mile bumper to bumper warranty that I purchased from Ford Motor Company. Ford told the dealer it is not a part failure so not covered under my warranty and the cost should fall back to the customer.. I was getting into my car to leave work on 2/15/2024 and when I opened the door I heard the loud popping/cracking sound.

- Palmyra, IN, USA

The drivers side door hinge has failed. It has come loose.

- Kuna, ID, USA

2020 Ford Escape door welds went bad. First popping noise and then door wouldn-??t close and finally got closed and couldn-??t open. Hinges pulled out of door and left holes and then window could not be opened. I have been researching and this has been ongoing problem with Ford. I see where there were lots of recalls for this problem, but I am told my Ford isn-??t one for recall. I don-??t know why I had to pay $2,620 to have door replaced since they already knew about problem. I need help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fredericksburg, VA, USA

Gateway module for inspections does not read or register when my car needs an inspection.

- Dallas, TX, USA

Ford Escape 2020 Hybrid 51,000 miles. Left front door pops and makes crunching noise when opened. The window does not go down now. just saw that repairs will be handled under customer satisfaction program. Door 'hinge' just started making noises. If FORD doesn't follow thru I will send another complaint.

- Little Rock, AR, USA

Driver door made a popping noise and a weld broke inside of

- Blanchester , OH, USA

Driver door made a popping noise and a weld broke inside of

- Blanchester , OH, USA

UNKNOWN: I have a 2020 Ford Escape with a driver door "hinge arm" that has disconnected due to failed spot welds. The drivers window now does not operate.

- York, PA, USA

Failure in the driver side front door control arm. After researching, there appears to be spot weld failures where the arm attaches to do door itself. It seems my vehicle is having the same issue. The arm completely detached from the door and was unable to close it.

- Connellsville, PA, USA