The passenger front door middle hinge broke from inside the door. There are numerous online articles of this happening and causing costly repairs of the entire door instead of just the hinge, which is Ford-??s solution. Two days ago I noticed a creaking noise and thought I should spray wd40 and when I went to open my door to do this, there was a POP! And now the hinge can be moved up and down and it is also affecting the window, the window can-??t be rolled down. If there-??s an accident, this could cause someone not to be able to get out. This needs to be on ford to fix. There were no warnings of this. I can-??t take pictures of the issue without ripping my door apart and I-??m not a mechanic.

- Canton, NY, USA

Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time-??..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.

- Marietta, GA, USA

The spot welds in the left front door at the check arm attachment points in the door assembly broke. It is available for inspection upon request. My safety is put at risk because the door check arm is broken and the window won-??t roll down as a result. The door has nothing to stop it from closing or opening, and if I were to require my window to roll down in the event of an accident my safety is jeopardized. This issue was confirmed at my dealership and they even provided me with a Ford memo SSM 51553 that acknowledges this problem. No one besides the dealership has inspected it yet. There were no warning lamps or messages. The issue started when the door suddenly made a loud popping noise when opened or closed, along with some resistance doing so. Then without warning the noise stopped, but now the door flings open and closed without any catching and my window will only roll down about 3 inches before stalling out. The first popping noise started three days ago, then it stopped and the door became non functioning yesterday. Dealership acknowledged this is a known issue, but Ford refuses to cover it.

- Roswell, GA, USA

Driver side door check arm sounds broken. Opened driver side door picking up dinner and it made loud popping cracking sound then felt like it dropped off hinge some so I lifted up quickly to close door. It-??s not latching properly. Inable to operate driver side window as I tried to roll window to check mail and it made a sound and stopped about half way so I pushed up and rolled it back up. Afraid to open door in the morning.

- Springdale , AR, USA

The problem appears to be related to defective spot welds at the check arm attachment point on left driver door. The window doesn't go down and the door doesn't shut all the way. Needs to be a recall ASAP before more accidents happen to everyday citizens!

- Williamsport, PA, USA

Door stop check broke in cold weather. No wide swinging of door and no weight on door has occurred. Dealership is stating entire door needs to be replaced and paint matched. Charges are estimated between $2500-$3100.

- Wichita, KS, USA

The driver's side door has been making creaking and popping sounds for over a year and most recently the driver's side door window only goes down half way. Took the vehicle to the Ford dealership where the car was purchased and informed them of the problem and the SSM 50150 for 2020-2021 Escapes. After inspecting the interior of the door, they found that the check arm had detached and that what was causing the noise and the window to not be able to lower. The vehicle has 29,347 and was purchased in May 2020. They said the vehicle is out of warranty on the date (not mileage) and would not be covered although it's apparent the failure was occurring over several months.

- Manhattan Beach, CA, USA

I OWN A 2020 FORD ESCAPE. The Driver's Front Door started making a loud popping sound when opened and then it wouldn't close all of the way. It was hard to close but finally did. It kept making the popping noise louder every time it was opened and shut. Then, the Driver's Front Window failed to go down more than an inch and a half to two inches. It wouldn't roll up every time it was rolled down the couple of inches either. I took it to Mike White Ford Dealership in Coeur d'Alene, ID where I was informed that the welds on the control arm of the Driver's Door had failed and broken so the car needed to go to a body shop to be repaired. The dealership said that none of this is covered by my warranties.

- Spirit Lake, ID, USA

My left side door. The door is making a popping/cracking noise the window won-??t go down because the welding broke off

- Chillicothe, OH, USA

Problem with 2020 Ford escape door hinge. It happened about 1,000 miles after warranty ended. Repair shop took pictures and sent to Ford. Ford said it was out of warranty. Since then window will not go down and door is harder and harder to close and lock. 10/9/23 took to be serviced because check engine light would come on and off intermittently along with other messages. They found multiple codes for lost communication. They reprogrammed them. Ford also recommended to reprogram instrument panel. They told me because of door I may still get messages. I still get message about low windshield washer fluid. This is intermittently too. 1/22/24 took car to be inspected. They are concerned about the door. Got call they are trying to replace a part in door but having problems. Car is still at garage.

- Danville , PA, USA

Left front door hinge arm broke because of a failed weld. Dealer says it-??s not covered and I have to pay for full door replacment.

- Atlanta, GA, USA

Had Driver Front door welds broke on the inside of the door about one year ago and now the passenger front door has the same issue

- Momence, IL, USA

Driver door popping and won-??t shut. Welds broke off the hinge

- Troy, NC, USA

My vehicle is one of the 2020 Ford Escapes with the broken spot welds on the door control arm. I can no longer operate the driver-side window and Ford wants $2500 to replace the door.

- Detroit, MI, USA

The driver side door of my 2020 Ford Escape is making a popping noise as the door opens and closes. I have researched that this may be caused by cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.

- Fayetteville, NC, USA

The door hinge on the driver side of my 2020 Ford escape snapped causing damage to my window. The spot welds broke. Even though Ford is aware that this is an ongoing problem with this make and model and I pay for an extended warranty. They refused to cover this and are telling me I have to pay for it out of pocket. This door hinge broke about a month ago and I called Ford and they told me that they would not cover it at all. I even called corporate office for Ford and they told me they would not cover it upon bringing my vehicle to formula Ford in Rutland Vermont to have inspected. They refuse to inspect my car, took it to a body shop to have an estimate provided to me and said that they might be able to have Ford cover it upon getting the estimate and contacting ford They refused to pay for it repair and will not inspect my car. I feel that this is unfair since it-??s nothing I did to break this door. It-??s just really crappy craftsmanship.

- Fair Haven , VT, USA

Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open, there was friction, opening it all the way is causing friction and I don-??t want the door to fall off. Also it-??s causing the automatic window not to work now, that only is opening half way. I took it to the dealer to assess the problem and it-??s the left door asy, I looked this up online and it-??s stating Ford is aware of this problem but still hasn-??t issued a recall. I do not want my door to fall off, especially if I-??m driving and this happened. This is also a huge financial burden on anyone, please can you help with this situation. Thank you

- St Johnsbury , VT, USA

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

- Fort Johnson, LA, USA

Door check bracket is popping/clicking as I close & open my drivers side door. Also the window can only roll down 25% of the way now because of the bracket failure

- Washington, DC, USA

Yesterday when I opened my driver side door there was a grinding/popping noise. I looked on-line and saw that it is the door check defect on the 2020 and 2021 escapes that is an issue with the welding. I called the dealership today and they said because it is over the milage for the warranty that it will not be covered. Ford issued a Technical Service Bulletin TSB-SSM 50150 but there is not a recall and there are several class action lawsuits regarding the issues. I was told to file a report with your agency.

- Citrus Springs, FL, USA