Vehicle shifts very hard when normally driving and when auto start and stop feature functions. The transmission does not know what gear it wants to stay in, often times jerking very hard, which moves the entire car at a complete stop or tosses the driver in their seat when moving and shifting. The vehicle also stalled several times, loosing throttle and function, almost causing me to get T-boned by 2 separate cars in traffic. Overall, the vehicle has issues with transmission shifts, engine realizability, and general safety features as a whole. Someone can and will get seriously injured if this is not investigated and addressed. Vehicle has been taken into the dealer who can't fix the issue, despite it happening several times, and has insisted the customer drive the malfunctioning vehicle. Ford Motor Company was notified about the complaint and is processing a buy back on my personal vehicle. I just don't want others to get hurt.

- Poland, OH, USA

The rear view/backup camera has not worked since the day we drove it home. It will work intermittently but most of the time it shows wavy lines across the screen. Occasionally after shifting from reverse to drive, the camera will start working but the rear view picture will remain on the screen even while in drive! there is also a strange hump in the dash on the passenger side as if something is pushing up from underneath. The dealer was contacted the day after purchase and we were told to bring the vehicle back for inspection. Now we are told that parts are not available and they don't know when they will be. Ford has been contacted and we are getting no help from them either. We have a brand new, expensive, defective, and potentially dangerous vehicle. It also has the strange lump in the driver's seat that others have mentioned.

- Williamsville, IL, USA

When I put the vehicle in 'park' on a flat surface, the E-brake turns on automatically, but when I park on a slight incline, this does not happen. Additionally, when stopped at lights, I noticed that the vehicle was no longer turning the engine off when at a complete stop. When I got home, I went through some of the screens and it told me that the auto start/stop was disabled due to being on a slope (but I was on a flat surface). Additionally, the windshield wiper fluid is not coming out of the lines, but the pump is working because I can hear it, possible clogged lines. Lastly, infotainment system is not working consistently with apple carplay ' sometimes it works, sometimes it doesn't, usually random.

- Doral, FL, USA

The electrical in this car has been nothing but trouble. I bought the car with 2000 miles on it and I've had it about a month and I've had 4 issues with it. The first issues the cruise control epuld not work. I brought it in and they fixed it. My bottom cup holder broke twice now and it's like the bottom of it fell out. Today I get in my car to go to work and the speakers on the front drivers side of the car are not working. Is this typical of this kind of car or is it just my luck? I've had more issues with this car than I have ever had with any other car I have bought in a short amount of time.

- Butte, MT, USA

The backup camera has been checked and "repaired" twice. The monitor within the last five days has ran a gamete of problems ranging in not displaying an image to the image being distorted with a series of lines that move vertically up and down. This happens in both the stationary and moving positions the passenger side's warning system does light up, but there is no ringing sound made to let the driver know that a vehicle is in the driver's blind spot. This happens in the moving condition.

- Phoenix, AZ, USA

While steadily driving at 40 mph on a two-lane highway, I suddenly lost engine power and simultaneously received a warning message on the driver's display to stop vehicle safely now. I was able to drive to where road had a shoulder, but the car's speed was limited to maybe 10 mph even with the accelerator pressed. (the car is a hybrid, but had only very limited propulsive power in what seemed to be an electric mode.) the gas engine did not kick in even when the accelerator was pressed. After unsuccessfully trying to troubleshoot the problem using the owner's manual, I pressed the start/stop button to turn off the car, then pressed it again to restart. The gas engine started, I regained the ability to accelerate, and the car appeared to function normally. Subsequently, the car was towed to two dealerships to diagnose the problem. The manufacturer has been contacted and the problem has been "escalated" as efforts continue to further diagnose and then correct the problem. At the time of the incident, the car's heater was on, as were the daytime running lights. The radio was probably on. The navigation screen was displayed but we were not using the gps to navigate. My cell phone was not on, but it was lying on the console. (I believe there is a large cell phone tower within several hundred yards of where the incident occurred.) the car had less than 500 miles on it. One of the dealerships received a diagnostic code P1aoc when testing the car. I was told this means that a "system overload" was detected. In response to the code, I was told that the system was "reset" and then checked for updates. I am awaiting further news from the second dealership.

- Port Ludlow, WA, USA