10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,992 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2022 Ford Escape. The contact stated that the rear brakes were making a squealing and rubbing metal-on-metal sound whenever the brake pedal was depressed. The vehicle was taken to the dealer who had not diagnosed or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Harrisburg, IL, USA
The contact owns a 2022 Ford Escape. The contact stated that while in reverse and depressing the brake pedal, there was a grinding sound coming from the vehicle. The contact stated that there was no sound while the vehicle was in drive. The dealer had been contacted and confirmed it was a known failure. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- Lake Ariel, PA, USA
My incident report is a non accident report, I am trying to be proactive and report problems I-??ve experienced with this vehicle since I purchased this vehicle 2 years ago. The vehicle has been problematic since I purchased brand new in 2022. I-??ve been reporting this issue for two years and the mechanic has not been able to resolve the issues.
- Saint John, IN, USA
Brakes are moaning when backing up. and there is a grabbing sensation when trying to stop, I have to pump the brakes!
- Fairfield, TX, USA
The contact owns a 2022 Ford Escape. The contact stated while approaching a stop light at approximately 35 MPH with another vehicle ahead approximately five to six car lengths away, the pre collision warning system illuminated. The contact-??s foot was hovering over the brake pedal; however, after placing a foot on the brake pedal, the vehicle abruptly stopped. The contact was able to continue driving the vehicle. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that no fault codes were retrieved from a diagnostic test. The dealer reset the automatic braking system to the "LOW" setting from the previous "NORMAL" setting. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,898.
- St Francis, WI, USA
I have a 2022 Ford Escape and the rear brakes started making a noise in reverse. I know Ford has a recall on this problem for Broncos and 2021 Ford Escapes and a few 2022 Ford Excapes but my is not included. I feel this should be covered either under the recall 21C31 or under my car warranty. I have talked to Ford and they know there is a problem with the brakes but wont cover my car.
- Shelbyville, IN, USA
The contact owns a 2022 Ford Escape. The contact stated while reversing approximately 3 MPH, the brake pedal was depressed, and the rear brakes made an abnormal screeching sound. The contact stated that the failure occurred while the vehicle was in reverse(R). Additionally, the contact stated that the rear tires were off balance, causing the vehicle to shake abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brakes were operating normally; the wheels were re-balanced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
- Pueblo, CO, USA
The contact owns a 2022 Ford Escape. The contact stated while driving 55 MPH, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that there was a squeaking sound while depressing the brake pedal. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,500.
- Sterling, VA, USA
The contact owns a 2022 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle abruptly stopped in the middle of the road with the message "Brake Applied" displayed. The vehicle immediately self-started and operated normally. The contact stated that during the failure the brake pedal was not pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that the failure had occurred shortly after the vehicle was repaired under NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The failure mileage was 33,007.
- Quitman, AR, USA
When backing up, the brakes and going forward to stop, the brakes are making a loud, moaning sound. When trying to stop, the brakes are "grabbing, " making a rubbing, friction type sound as well, causing me to have to pump the brakes to stop the vehicle.
- Fairfield, TX, USA
- Brakes make a rough squeeling or scrubbing noise when applied. This intensifies when wet or humid outside. - The brake system could be failing or causing pads to deteriorate. - When I brought this to the service manager's attentiin at the dealership he stated, " Yeah, it happens" and never did anything about it. - Unknown if ever inspected since I am the second owner and there are a couple of service records in history with "unknown" in the description. - There have been no warning lamps or any other symptoms.
- Sabinal, TX, USA
The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the brakes were making an abnormal squealing and grinding noise. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, who diagnosed that the brakes were working as designed but that the brakes may be replaced to cease the abnormal noise. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
- Pooler, GA, USA
When i try to stop from going different times and ways meaning i was on highway off ramp it starts to stop and then it feels like it stops stopping and tries to stop again it os scary each time is different and it does not happen all the time but it skips i had it many times they replaced parts and still doing
- Green Bay, WI, USA
The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the vehicle lost electrical power. The contact veered to the side of the road. The contact stated that she was able to restart the vehicle and continued driving. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V380000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
- Minnetonka, MN, USA
The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident.
- Marysville, MI, USA
brakes grip and pause, jerking the car while braking.
- Hampton, VA, USA
Case#11516274 Ford Motor Company puts metal in there brake pads watch causes a massive amount of brake dust on the wheels, a few days ago I tried getting it off with a power washer it would not clean at all. I reported it to you by the number above, also went to the dealer today, They said they will not fix its Fords problem. That is unacceptable there is brake dust all over the rotors and pad. I need your help! PLEASE.
- Garden City, MI, USA
The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause for the sound coming from the rear of the vehicle. There was no failure with the rear braking system. The contact was informed that the grinding sound would eventually cease. The contact stated that the grinding sound persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.
- Louisville, KY, USA
Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons.
- Greenwood, MO, USA
- Hammond, IN, USA