The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

- Sylva, NC, USA

My 2024 Ford Scape is vibrating shaking to bad on driving at any speed, as well turn off in middle of road after I stoped. I had brought to the dealer shop unssuccessfull because they dont want take care of my car, they said it was caused because I did not let the car get warm enought, but I let the car on 20 min before drive. My car have only 3,500 miles only.

- Brookfield, IL, USA

The voice assistance button and map are not working on my car. The problem started on [XXX]. This is used to control my phone because Ohio is hands-free and I cannot use my phone while driving. The map is not working. Also. The dealer could not fix the problem and for customer care could not fix the problem. They said it would not be fixed until the end of the year. It is now 2025 and they still have not fixed the problem. They do not consider this a recall and I don't understand why. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Milford, OH, USA