10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
12,914 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #4

Apr 202022

Expedition

  • miles
Transmission is slipping very bad. Really shifts hard between gears, especially from 4th to 5th gear. Went to pass a vehicle, on acceleration the transmission slipped and the engine rpm's went very high. I let off the accelerator and the gear caught. I thought the transmission was done at that time.

- Midland , GA, USA

problem #3

Jan 102022

Expedition

  • miles
While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.

- Freeburg, IL, USA

problem #2

Apr 262021

Expedition

  • 10,000 miles
The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH the "Power Train malfunction" warning light illuminated on the instrument panel as the vehicle went into LIMP mode. The contact stated that the vehicle would fail to accelerate when the accelerator pedal was depressed. The contact stated that the first time the failure occurred she pulled over had the vehicle was towed to an unknown Ford dealer as she was out of town. The contact stated that she was unaware of the diagnostic test result or repair. The contact stated that the failure had occurred multiple times. However, on the most recent failure after picking the vehicle up from the dealer the vehicle failed to stop when the brake pedal was depressed. The vehicle rolled into the parking lot next to the dealer and the contact had to turn the ignition off to stop the vehicle. The dealer was contacted immediately, and the vehicle was towed back to the dealer. The vehicle was currently at the dealer waiting for the diagnostic test and repair. The contact stated that the dealer contacted the Ford engineers and was awaiting guidance on how to repair the vehicle. The manufacturer was made aware of the failure. The contact stated that she had requested the manufacturer buy back the vehicle twice and was denied. The contact stated that the manufacturer advised her to contact NHTSA. The approximate failure mileage was 10,000.

- Ider, AL, USA

problem #1

Sep 132021

Expedition

  • 30,916 miles
The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 70 MPH, the gear shifter suddenly dropped, the RPM revved up, and there was a thumping noise and a shift system malfunction warning light illuminated. The failure occurred when the contact attempted to accelerate. The failure occurred twice and on the second occurrence, the contact noticed that the RPM was revving up while attempting to accelerate. The contact released the accelerator pedal to stop the failure and the vehicle returned to normal functionality. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,916.

- Granbury, TX, USA