10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 40,291 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My drivers side and passenger side doors only open from the inside. My back passenger side door does not open at all. I've had the front locks greased and they still only open from the inside. So to get in the vehicle, you have to unlock it, open back driver side door, reach in and open driver door and then passenger from inside. No mechanic I've spoken with or taken my vehicle to has been able to get in the back passenger door including the dealership.
- Moodys, OK, USA
Paint bubbles pushing up on hood
- Headland, AL, USA
Rust and paint bubbled along front edge of hood.
- Mentor, OH, USA
Paint bubling at hood front edge
- West Harrison, NY, USA
The right side passenger windshield moulding flew off of my car when I was on the highway I believe- heard a sound but did not realize what happened. This is not a wear and tear item. There is now damage to the side door where it hit the car. I was told by the Ford dealer that this is something they have seen happen but Ford has not done a recall. I am very concerned about the danger of this part flying off a car.
- Chagrin Falls, OH, USA
Recently, on the hood of my car, the paint has started bubbling. Apparently this is a known issue and Ford issed tsb about it. I have not choice but to replace the entire hood as there is no way to repair these areas.
- St Petersburg, FL, USA
We bought the vehicle used and with 48 hours noticed an exhaust smell inside cabin when sitting at a traffic light or stop sign.
- Douds, IA, USA
The contact owns a 2013 Ford Explorer. The contact stated that the front passenger and driver door failed to close correctly. The contact would close and lock the doors; however, the overhead light and the warning indicator on the instrument panel remained illuminated, which indicated that the doors were not closed. The contact had to close the door several times until the lights were no longer illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
- Saginaw, MI, USA
The paint on the front edge of the hood started bubbling after about 2 years. After 3 years the paint started coming off. Currently there are 3 dime sized spots where the paint has come off exposing the corroded metal hood. It appears the hood was not properly prepped before paint. This is a widespread problem on Ford vehicles and should be recalled.
- Wilmington, DE, USA
The windshield trim on my 2013 Ford Explorer flew off while driving on the highway March 4th. The next day, the right/passenger side flew off as well. Neither time was I hit or hit anything. Many people have filed complaints about this happening to their Explorer, yet Ford tried to charge me $700 for repairs. I do not believe I am liable for this and I also believe an incident like this could have caused serious damage and/or hurt another driver if they had been behind me.
- Mission, KS, USA
Paint bubbling and flaking on the hood.
- League City, TX, USA
Contamination of the metal in the hood at the factory is causing the paint to bubble and flake off.
- Laurel Springs, NC, USA
My car regularly shows that the driver door is ajar. It will not register that it closes, and will not allow me to lock the door. This happens on a daily basis for no apparent reason and I must repeatedly open and shut the door indefinitely until it finally registers that the door is closed. This faulty door sensor/latch issue has been recalled on other Ford models but not the Explorer yet to my knowledge. It happens when the vehicle is both parked and in motion. I noted the most recent date on the calendar but this has been happening for several months now.
- Charlotte, NC, USA
At a speed of 65 to 70 mph on Indiana hyw 31 a very loud sound shook my car--I thought I had hit something--looking via the real view mirror I saw the car following me jerk into the other lane--I put on my warning flashers and pulled over as did the car following me. The young man thought I had thrown something out my window which bounced off this windshield--he was not at all happy!!!!! what had happened was the big black windshield molding- driver side----approx. 3 X 37 in long broke off from my car flew back and bounced off this windshield. We could not see any damage to his car. He told me he only saw this big black something about to hit him and jerked the wheel into the left lane. On inspection of my car 4 of the 8 hold points were missing--it appears the molding at the hood points let loose which caused the rest of the big molding to tear loose.
- Fishers, IN, USA
The contact owns a 2013 Ford Explorer. After it rained, the vehicle accumulated water on the interior passenger floor, the seat belts were saturated, and water entered through the vents and poured out from the headlights. When the vehicle came to a stop, the contact heard the sound of water throughout the body of the vehicle. There were no warning indicators illuminated. The contact also observed the smell of mold. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there were no open recalls. The failure mileage was approximately 45,000.
- Raleigh, NC, USA
Takata recall Ford 2013 Explorer was taken into harrison Ford, wellington oh on May 5/15/2015 for NHTSA recall 15V171 (interior door handle spring). Dropped off and picked up same day. Explorer was and still having signals as front driver side ajar. For a while the door had quit to my knowledge. Fast forward to today 9/29/2016 Explorer was taken into dealership for continuous displacement for door being "ajar". dealership above printed the notes about car having factory recall being done. Even the service desk clerk questioned said notes from technician. As a result I was charged $106.94 for a diagnostic, and Explorer was not fixed. I even asked why would my VIN show up on this website " NHTSA". no answer. The driver door will not close, per my information screen. It concerns me if it is not closed, could it be the spring from the recall that was not fixed? I do have an invoice attached to show work was supposedly completed on said day. Also today I was charged $2.55 for a handle I was never made aware of today 9/29/2016
- Lagrange, OH, USA
The driver side door at times will not latch, has swung open while driving, and the door handle at times is almost falling off.
- Round Rock, TX, USA
Corrosion bubbles on hood. It is a sahem on a 2013 truck.
- South Lyon, MI, USA
While driving at night on a back road the driver's side door of my Ford Explorer suddenly opened for no reason while the vehicle was in motion. The sudden door opening caused me to swerve and I hit the passenger side mirror on a sign post. Upon examination after pulling over, the driver's side door handle appeared to be defective. It had fallen apart, a small latch in the handle was broken causing it come loose on the exterior of the door for no reason. The driver's side door handle, the passenger side mirror, and the passenger side window ended up having to be replaced. Due to resourcefulness of my husband, we were able to obtain parts and repair the damages ourselves but the cost of the parts alone totaled in excess of $400.
- Jenkintown, PA, USA
- Bucyrus, OH, USA