10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 40,291 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side windshield trim flew off while drving
- Blue Ridge, GA, USA
Exhaust fumes in cabin - since we have been without the Explorer for three months (it has been in the shop getting an updated turbo), my wife has not had any unexplained headaches after spending all day running errands in the Explorer.
- Tampa, FL, USA
Noting two big recalls in door latch mechanisms, this model year, my right rear door has became inoperative. Door is locked, will not unlock. Cannot open door. Had kids in the back seats last week. If this failure happened then, kids faced grave danger if egress required. Please add my VIN to this recall. As is, rear seats are a death trap. Egress malfunction inability to egress vehicle
- Auburn, WA, USA
Paint is chipping from the hood for the past year!
- Bethlehem, PA, USA
Paint around the edge of the hood is bubbling and chipping off.
- Hudsonville, MI, USA
Windshield pillar, left side is loose and has caused the weather stripping to degrade and detach. Have read from other owners the pillar molding will detach when driving down the road.
- Austin, TX, USA
While accelerating exhaust fumes enter the cab, wife says it smells like rotten eggs or sulfur. Ac is on in recirculate mode. It happens more often while accelerating up a hill or entering a highway.
- Henderson, NV, USA
The vehicle was tested and found to have 10 ppm of co in the interior.
- Warrenton, VA, USA
Ford Explorer hood corrosion. I purchased this vehicle new on 4/25/2013. The hood started to show corrosion and I had sawgrass Ford in hollywood, fl. Repair the hood on 5/13/2015 with 24,420 miles on it. The corrosion returned and was repaired again on 1/8/2016 with 35,110 miles on it by sawgrass Ford. The vehicle now has 48,830 miles on it and the hood now has 3 areas with corrosion and the steel frame under the hood is rusted out and almost completely gone.
- Ocala, FL, USA
Exhaust leaks into cabin under acceleration
- Hiawatha, KS, USA
Door ajar is on even when the door is close and alarm for this keeps going off also the inside front interior lights stay on.this in on going had it fix once and now its back again.with 24,000 miles and thousands with the same problem this should be a recall this happens when you shut vehicle off and when driving.
- Berlin, CT, USA
The paint on the hood is bubbling and peeling off. It has not been exposed to excessive brine or weather.
- Sevierville, TN, USA
"takata recall" I purchased a 2013 Ford Explorer and the windshield pillar has completely flown off while going down the road, I had the drivers side fixed and 2 days later the passengers side flew off. Thanks goodness this did not cause a wreck. This should be a recall I have seen lots of complaints on this, and it cost around 400 to fix. Attached is a picture of one side before it flew off
- Gray, GA, USA
My vehicle has never been in an accident before. However, last weekend driving down the highway, my boyfriend and I hear this loud "thump". both of us thought maybe a bird hit us or something because there hadn't been anything in the road. So we pull of the highway at the next exit, get out to expect feathers, but instead find that the drivers side windshield pillar trim molding was completely gone. Had been ripped off by the wind - which it wasn't even windy that day, just the wind of going down the highway. Dropped it off to the dealership last night to be fixed and they told us this is a "common issue" with the Explorer! how can this be a common issue and no fix in place"?" it is in for service now at the dealership and I'm still waiting to hear if this is covered under warranty or not.
- Island Lake, IL, USA
"takata recall" I purchased a 2013 Ford Explorer new with 6 miles I currently have 59900 miles and driving on the highway my drivers side windshield trim flew off by itself without any damage. Thankfully did not cause an accident we only heard it flew off we didn't know it had until we stopped, and noticed this to it it still has the original windshield and I took to rich Ford where I bought the car and was told it came unglued ! I have never had this issue before and have owned several pre-owned cares without anything like this happening my car interior has cracked at the seam again this is a 4 yr year old car with no other damage I just have a little tear on the driver side door where the door handel is. I have had the locks on the passenger door fixed twice it stops working due to mechanical error you have to manually lock and unlock it this is very unsafe as we know that are cars need to be locked in motion and when we park. This I have 2 separate invoice for fixed at quick lanes at rich Ford in albuq, nm none of these issues have recalls on them
- Albuquerque, NM, USA
The passenger side 'a' pillar plastic cover flew off at highway speed. Cars behind me swerved and could have caused a catastrophic accident. The rubber gasket was dangling and consequently blocking the passenger rear view side mirror. Ford is stating that it 'is not a factory defect' and consequently I should pay for the replacement (even though I bought the car new, and also purchased their 'premium care warranty.) the car has 40K miles on it.
- Hendersonville, TN, USA
The front edge of my hood is now corroded all the way across my aluminum hood. There are multiple 'rust' bubbles and now paint is falling off. The rest of the car is pretty much immaculate.
- Greenfield, WI, USA
Windshield trim flew off. Passenger side at 42,000 driver side at 53,000 miles.
- Oakley, CA, USA
Black window trim on drivers side blue off while at speed on the highway. This is the second time this has happened. The other side blew off approximately 18 months ago. Both instances were repaired at future Ford in clovis ca. I live in very hot summer environment. I feel the sun is baking the black window trims and causing the retaining clips, and adhesive, to weaken. Both times happened on the freeway at approximately 70 mph. The first time was in a strong crosswind in the late morning. Temperatures were in the 80's. this time, was in the early morning, approximately 0830. The temperature was in the high 60's.
- Clovis, CA, USA
- Spanish Fort, AL, USA