10.0
really awful- Crashes / Fires:
- 8 / 3
- Injuries / Deaths:
- 21 / 0
- Average Mileage:
- 39,247 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 7/29/16 as I was driving home (less than a ten miles) after washing my vehicle a warning light with a wrench came on and I loss acceleration vehicle went from 50 mph to 5 mph unsure due speedometer becoming inoperative I pulled over into a shopping center stopped engine and restarted it again I then put the vehicle in drive at which time I had acceleration again at which time I continued home arrived and parked the vehicle.
- Houston, TX, USA
For 2 years now I have been smelling fumes in my car, but unable to pin point the smell. After taking to the dealership they said I'm smelling exhaust fumes. This is not covered under warranty or even extended warranty purchased, even though our safety is at risk inhaling carbon monoxide. My 5 children are constantly complaining of headaches, as I have had. I wasn't ever able to determine the cause, but am coming to the conclusion that this is the cause. Ford is under investigation, and needs to make this right with the consumers.
- Miller, MO, USA
Bought a used Ford explore XLT with 32K miles. As I have been driving the SUV I am noticing that whenever I fully press down on the gas peddle to increase my acceleration whether I am merging onto the freeway, changing lanes or scaling a hill, the cabin is filled with a strong emissions odor. Which worries me because I normally have children in the vehicle. As I let up on the gas peddle the odor dissipates. I have noticed this odor when I have my max A/C function on which is using recirculated air.
- Fontana, CA, USA
Strong sulfur smell in cabin of vehicle after moderate to heavy acceleration. Ex: accelerating to merge with traffic on a freeway on ramp. The smell generally comes through after sustained acceleration with engine RPM over 4000 and seems to be originating from the rear of the vehicle.
- Watertown, WI, USA
When accelerating exhaust fumes enter the cabin of the vehicle. The smell is worse in the backseat of the vehicle than the front. This explains the headaches and nausea my daughter experiences on our way to childrens hospital in pittsburgh! 😡 and the front passengers headaches. My vehicle has 49,000 miles on it. I'm furious and outraged that Ford doesn't care to fix this, especially with all the complaints and awareness of the problem. I will be doing a carbon monoxide test tomorrow; borrowing a tester from the fire depart.
- Kane, PA, USA
Our 2013 Ford Explorer has been defective since we purchased the SUV in May 2013. The main complaint is an exhaust smell inside the cabin with and/or without the rear passenger climate control system switched on. The exhaust smell is so severe at times it causes nausea, dizziness, and headaches. This condition usually occurs with the vehicle in motion, and during light highway driving conditions using normal acceleration. During lane changes or heavy acceleration the condition is worse and requires the windows to be lower to vent the exhaust from the cabin.
- Covington, LA, USA
We noticed something wrong a few weeks after we bought it. When accelerating you would notice a weird smell. The beginning of last year I received a notice of a class action lawsuit involving my vehicle. On 4/16/16 I took I to Ford and they said there was a recall, since then I've taken it in 3 times to fix the existing issue. As of now there are time I still get some odor
- Riverview, FL, USA
Have a burning smell in the cabin during acceleration. Have had it in the dealership several times over three years. They tried several things like sealing under body of vehicle.the last answer we got from them is that Ford is trying to figure out the problem.
- Goodyear, AZ, USA
Exhaust smell entering vehicle when accelerating. Original tsb performed but was ineffective
- Beavercreek, OH, USA
The vehicle sucks in exhaust. I have taken the vehicle in 3 times. The second time they supposedly fixed it but it doesn't work. I have bad allergies. Recirculate usually helps by not sucking in the pollen. I can't use the recirculate feature because once it sucks in the air, they recirculate just recirculates the exhaust fumes. When the air is left on normal, I breathe in exhaust when I take of, especially entering a freeway. This gives a serious headache. I have told david savonitch and jeff asher at jennings anderson Ford in boerne, Texas that I am not satisfied but was told that there is no other fix.
- Boerne, TX, USA
Smell gas inside the vehicle. I take twice indicate that you have placed pieces but the continuous smell
- Mayaguez, PR, USA
My 2013 Ford Explorer XLT has an exhaust smell that enters car when coming to a stop.brought it to several dealership explaining problem one time they changed moldings and body parts but did not resolve issue another time they changed cabin filter but did not resolve. Another dealership they couldn't find problem. This needs to resolved I spent a lot of money on this veichle. The smell enters veichle when coming to a complete stop this problem been happening for couple years
- Coram, NY, USA
When accelerating from less than ~35 mph to higher than ~55 mph the cabin fills with exhaust smell.
- Sammamish, WA, USA
Strong odor of fumes when accelerating, passing.
- Wappingers Falls, NY, USA
Strange gaseous fumes noticed in 2013 Ford Explorer - most noticable at full throttle, driving on highway and coming to a stop. It persisted for couple of weeks so took car to dealer 12/29. Mechanic could not smell anything and car returned with no fix. Took car back in on Jan 6th. Dealer notified me of the service notification and perfromed a fix including exhaust replacement. Problem was then resolved but I had to pay for teh issue which was obviously already known.
- Douglaston, NY, USA
Windshield molding on driver side suddenly detached and went flying off on the highway. Plastic molding is attached and glued. Plastic and glue appeared to break / melt unable to hold the molding in place. It is a critical hazard as the flying molding can hit a vehicle / person causing a serious accident or harm. Last year, the molding on the passenger side was replaced by the dealership as it was loose. Dealer noted that 1) the molding on the Explorer was a bad, plastic made part, that been replaced on other Explorer as the molding went flying off on the highway, and 2) there may be water damage to the vehicle due to the missing part. Flying objects on a highway are serious hazards that can cause serious accidents, event death. Ford needs to recall the plastic made parts and find a way to attach a molding that do not break / melt. I am seriously concern for the safety of other and the liability risk the inherent liability to the owners of Explorer if an accident or harm is caused by such defective part.
- Ames, IA, USA
Vehicle recently started filling with fumes, seemingly exhaust fumes, while ac unit on and vehicle moving. Continued while stationary. Fumes stopped coming in when ac unit turned off. Fumes were sickening. Driving at about 25-30 mph in town.
- N. Stonington, CT, USA
While driving on the highway the molding around the windshield detached, broke in half and flew off the vehicle. This is the second time this has happened to me.
- Mccook, NE, USA
For the last two weeks the "door ajar"light stays on after starting engine and closing door. Door is properly closed but indicator on dash remains on. Interior lights stay on. Doors will not lock when driving. Chime reminder dings, and a message to put car in park will appear in display screen. This all happens when attempting to drive. Very distracting and dangerous. Don't know if door will stay closed in event of accident and sitting at stop lights in certain areas with door unlocked is not safe.
- Clarksville, VA, USA
- Aurora, CO, USA