10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
21 / 0
Average Mileage:
40,677 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #2

Mar 072013

Explorer 4WD 6-cyl

  • 10 miles
When accelerating a stong exhaust smell is present in the vehicle cabin. This is most pronounced during a long acceleration I.e. when entering a highway. Following a period of acceleration we need to open the windows to purge the exhaust from the cabin. This is regardless of the heating/cooling system being on or off, or if the recirculation feature is enabled. The dealership implemented a technical service bulletin for this condition and it had no improvement.

- Ballston Spa, NY, USA

Add Complaint
problem #1

Feb 012013

Explorer 6-cyl

  • 1,023 miles
I just bought a 2013 Ford Explorer last week and I am having an issue with burnt oil smell getting inside the cabin even with A/C in recirculation mode. It is such a disappointment to pay over 40K for a brand new SUV and been dealing with such an issue. I have a newborn and I am afraid to take it with me in the Explorer because I guess it is harmful for anybody. First time I bought a Ford and I am not happy about my decision to switch brands. I took to the dealership and need to go back on Monday to do a system update but I don't think updating the software it's going to solve the problem. I hope someone from Ford can read this and pay attention to us because it's not healthy to be driving inhaling harmful fumes.

- Miramar, FL, USA

Add Complaint