10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
21 / 0
Average Mileage:
39,247 miles

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« Read the previous 20 complaints

problem #213

Feb 222019

Explorer

  • 80,000 miles
The vehicle will not stay engaged in park. This is the third time this has been repaired. However, this time it rolled backwards into someone else's vehicle. Our vehicle was in park at the top of the driveway for nearly 2 hours before the person parked behind or vehicle. They where at our house for about an hour, when they where leaving we noticed that our vehicle had disengaged from park and rolled 15' down the driveway into their vehicle. Thankfully, there were only a few scratches on either vehicle. Our driveway is fairly flat, it has a 1-3 degree slope to it. Leading to the conclusion, that there is not a large incline that the vehicle was not forced out of park. There has to be something wrong with the way the transmission is engaged into park or there is yet another problem with the shift linkage. The shift linkage was adjusted the first time this happened. The second time the shift linkage was replaced. We are taking it back to the dealer today to see what they feel needs replaced this time.

- Whiteman Afb, MO, USA

problem #212

Feb 112019

Explorer

  • 100,000 miles
Exhaust smell inside the car. Started when parked with engine turned on, continued while driving on the street and highway. At the beginning was not sure if it is from my car, opened windows, then closed them again couple times and the smell continued. Had to drive with open windows to get home. My daughter, me, dog and car seats and blankets smelled very bad, had to wash everything. Plus started to have light headache while driving.

- Addison, IL, USA

problem #211

Mar 052013

Explorer

  • 300 miles
In 2013 the dealer refuse to work on the issue while it was under warranty. Either the wheel hub and bearings are out or the struts are defective.the sound happens in motion and stationary if moving the steering wheel to the left and right. I have called and complained and was told that there was recalls for this make and model but not with my VIN number. Was told that a base model isn't that important. Called again to report it to Ford 2/4/2019 and was told that there are issues with your make and model and there wasn't any thing they could do until NHTSA steps in and direct me to this website.

- Conroe, TX, USA

problem #210

Apr 272015

Explorer

  • 32,002 miles
Purchased my 2013 Ford Explorer limited with 50 miles on it in November 2012.during 2015 had a strong mold smell, upon investigation found approximately 3'' of water in my spare tire storage area, 3rd row seat shoulder belt wet and carpet under 3rd row seat passenger side soaked.took to Ford dealership while under warranty on 4-27-2015 / 32,002 miles, had 17 days.took in under warranty 6-25-2015 with 34,460 miles, had 4 days.took in 3-11-16 with 44,501 miles, dealership sent vehicle to their bodyshop for 4 days.took to dealership 2-14-18 they sent it off sight to jr's automotive to repair water leak.took to dealership 1-20-19 for exact same issue that I have had for approximately 5 years, found water in vehicle same area 2 days later.in the approximately last 5 years I have had 2 cases opened with "Ford customer relations center"as described in the manual that came with the vehicle plus filed a claim with BBB when it was apparent that I would never get off of the merry-go-round with Ford.BBB turned me down base on too many miles on vehicle which remember is not a mechanical issue but a weather dependent issue.I could have taken vehicle to dealership dozen of times during this period but because of inconvenience without a vehicle and working 12 hour shift work it was just impracticable.all issues with water inside of vehicle was when I checked it after it was parked and of course with rain or melted snow involved and on a city street.

- Parkersburg, WV, USA

problem #209

Dec 222018

Explorer

  • 65,000 miles
I get sick; headache, nausea, feeling really tired and blurry vision after trips more than 2 jours

- Pontoon Beach, IL, USA

problem #208

Jan 012014

Explorer

  • miles
Smell exhaust while driving vehicle and odor is really strong

- Wildwood, FL, USA

problem #207

Dec 032018

Explorer

  • 74,000 miles
Brought my vehicle in to Ford dealership for Ford carbon monoxide customer service program #17N03. Was called by the dealership to tell me that the transfer case is leaking and needs to be replaced along with the sway bars and links. I see that many other complaints have been lodged regarding this type of repair. For the age of the vehicle and how little it is driven these seem like pricey repairs. I drive a 2013 Ford Explorer with 74,000 miles on it. Please advise.

- Hermantown, MN, USA

problem #206

Nov 302018

Explorer

  • 100,000 miles
I brought this vehicle 3 years ago from Liberty Ford. My truck has been serviced with their company since I brought the car. Now today I was told by my mechanic that I have to replace my transfer case. I was unable to drive the truck was stalling, I couldn't drive or give it gas in the motion when I was driving and needed to be towed to my mechanic shop. It sounded like my truck was dragging. The cost of a transfer case is over 1,000 not including labor and I think this should be investigated and with a truck almost 6 years old. I think it's a defect and also my check engine light is on for no reason at all. Please investigate this claim and other vehicle as mine. I think this should be a recall against Ford.

- Baltimore, MD, USA

problem #205

Nov 282018

Explorer

  • 97,000 miles
Exhaust manifolds have deteriorated, allowing exhaust gases into the cabin when vehicle is moving. Problem confirmed by repair shop, which estimates $2,000 to replace the exhaust manifolds and the attached catalytic converters. This appears to be a problem that is known to Ford, based on news articles.

- Rexford, NY, USA

problem #204

Nov 012018

Explorer

  • 109,000 miles
About a year ago I went through the process to get my Explorer 'fixed' with the exhaust smell issue. And I though all was well. Then this year once I started using the heater in my vehicle it became much worse than it was last year. My toddler complains of head aches after car rides and I get light headed and very nauseous. If the car is left running for even 30 seconds with 50 feet of clearance behind it the cabin is filled with an unbearable amount of exhaust smell. I'm scared for the lives of my children driving this vehicle now that it's winter and I need to be able to run the heater. It is fine as long as I have the climate control turned completely off. But that's unreasonable when it's 19 degrees outside and I have young children. I bought a car with a heater I should be able to use it. Like I said it is much worse when the car is just sitting parked and running but the smell is present at all times while the heater is in use.

- Idaho Falls, ID, USA

problem #203

Nov 052018

Explorer

  • 90,000 miles
The cabin smells of exhaust while driving. It smells this way on city street or highway. The smell gets worse the longer the car is running. We had the workaround that Ford suggested done and it has not helped the issue.

- Spring Valley, IL, USA

problem #202

Nov 012018

Explorer

  • miles
Smell of exhaust within cab of the vehicle while in motion and stationary. Smell can be overpowering and the effects can make the occupants feel nauseous. Ford had been notified several times of this matter and was not able to find or duplicate the problem.

- Worcester, MA, USA

problem #201

Oct 192018

Explorer

  • 106,000 miles
The roof operating panel module is bad. My moon/sunroof is stuck in the open position. We stopped at three different dealerships to see if they could shut it so we didn't have to drive in the rain with it open they were able to put plastic on top of it but now it's just sitting in my garage until we can come up with money to fix

- Stilwell, OK, USA

problem #200

Aug 192018

Explorer

  • miles
When it rains, water pours in from driver side 3rd row seat belt. Apparently this is a common problem on Ford Explorer due to poor welding issues, yet nothing has been done about it. I am concerned about future mold and mildew issues in the car. I drive around 3 young children and do not want any health issues because of this flaw. Ford needs to step up and issue a recall so it can be fixed. I do not have thousands of dollars to fix their welding mistakes.

- Diamondhead, MS, USA

problem #199

Sep 282018

Explorer

  • 110,000 miles
Driving on a highway at 70 mph, the windshield drivers side molding became detached, started shredding (causing a dent in the door) and before I could pull over, flew off the Explorer. Part of the molding is still attached (about 1/4 piece). Very glad it did not hurt anyone, but what if a motorcycle was behind me? this does not have a recall through Ford. When I ordered my part, estimated at #450.00, 3 other people had the same problem the same day, according to the parts counter person.

- Griffith, IN, USA

problem #198

Mar 012017

Explorer

  • 48,000 miles
2013 Ford Explorer XLT, factory seams not sealed under power lift gate in rear caused water leaking into third row seat from seatbelt, carpet had mildew and mseatbelt was drenched, took to Ford dealership three times without resolve and had to self pay because extended warranty did not cover water leaks. Would never have noticed this first occurrence if I had not purchased custom weather tech floor mats throughout vehicle which allowed me to see the pooling of water. Had to tell the Ford dealership what to fix after online research and multiple forums with same complaint. Now has several inches of water leaking from right drivers side into floorboard, belt squeals when accelerating in rain causing lights to dim and vehicle to slow down. Obvious manufacturer defect. Mildew smell very strong coming from air vents causing headaches when driving vehicle. This leak occurs after after every rainstorm while vehicle is stationary and will leak into cabin onto leg while driving in the rain, leakage entrance point unknown, but exits into vehicle under steering wheel. Ford corporate continues to blow me off and wants me to pay for a diagnosis which I have already done. There needs to be a recall which fixes all leak points with proper seam sealant and all carpets and air system in vehicle being replaced as mold causes respiratory health issues.

- Euharlee, GA, USA

problem #197

Sep 112018

Explorer

  • 19,540 miles
Goodyear fortera hl tires showed cracking after only 19,540 miles on 2013 Ford Explorer purchased new in January 2013. After this discovery, I need to replace all 4 tires.tire numbers are dot 4B8T manufactured in Canada on 3/2012.

- White Stone, VA, USA

problem #196

Jul 062018

Explorer

  • 100,000 miles
The vehicle is rolling away while in "park". it is the exact problem described for other Ford vehicles but the Explorer is not on the recall list. We have experienced this occurrence twice now. The first time it occurred, the vehicle rolled out of our garage and into fence and tree. The second time, it rolled out of a parked spot while my wife was in the driver seat and clearly observing the transmission was in "park".

- Austin, TX, USA

problem #195

Aug 062018

Explorer

  • 102,000 miles
Exhaust smell in the cab

- Jefferson, GA, USA

problem #194

Aug 042018

Explorer

  • 67,000 miles
Noticed leak into spare tire well years ago and jones Ford in N. charleston could not find a leak. 8/13/2018 took our vehicle in for the same exact problem and found the water pours down the third row seatbelts anytime it rains. There is now mold in the carpeted area below the 3rd row seats. The leak happens while the car is stationary, driving, anytime it is raining.

- Ridgeville, SC, USA

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