10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
21 / 0
Average Mileage:
39,247 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #173

Jan 212018

Explorer

  • 106,500 miles
My wife and I took a trip for a baby shower, it was about a 2.5 hr drive. On the way there, the check engine light turned on. There were no other warnings or indications of an issue. We made it fine to our destination, drove around town a little bit, and stayed the night. The next day we headed home (another 2.5 hr trip). The check engine light was on the entire time, but there were no abnormal noises or odors, or any other indication that there was an issue. When we got home, we parked the car, turned it off, unloaded, then turned it on to back it into the garage and turn it off again. After sitting in the garage for 10 -15 minutes, the car exploded, shaking the house and catching the engine bay on fire. The engine bay was engulfed in flames, causing fire/smoke damage to our garage and everything in it. An independent investigator stated that the cooling fan had failed, which caused the check engine light, however that seems like not a sufficient reason to why the engine exploded. We are unsure what the root cause was, but something had to have gone very wrong for the car to explode in the garage, ignition off, and stationary and the only indication being a check engine light even if the cooling fan did fail. This all happened just over a week after an oil change at a Ford dealership. This could have been a very dangerous situation that could have very likely ended up in injury or death.

- Cedar Rapids, IA, USA

problem #172

Nov 112017

Explorer

  • miles
Carbon monoxide smell on the inside of my Explorer made my wife and her friend light headed and started getting headaches and we stop using our explore for our safety and it's know just parked in my garage.and haven't use it anymore.

- Anthony, NM, USA

problem #171

Jan 262018

Explorer

  • 78,000 miles
Bought the vehicule on 01/23/2018.started to smell exhaust while driving.after driving the vehicule, I feel dizzy, nauseous and have a bad headache for about 6 hours.start to feel better when I'm not driving the vehicule.havnt went to doctor for carbon monoxide poisoning yet.taking it to service department on Monday.

- Albuquerque, NM, USA

problem #170

Sep 072015

Explorer

  • 29,000 miles
I drove this vehicle cross country, while towing a truck on trailer, back while towing a trailer, and again with a U-haul from las vegas to Virginia (up steep grades, and through the mountains, engine under quite a load, while in the summer, using A/C) I got a headache and nauseau. My daughter and nephew, who were passengers, did as well. I got sleepy behind the wheel (this doesn't happen to me and has never happened to me). You can smell the exhaust. I installed a carbon monoxide detector, and it has gone off twice. Ford has done some "fixes" including reprogramming A/C. well, if you use the buttons, instead of the touch screen, you can unknowingly override this reprogramming. They did not tell me this. I go through the gears in the manual mode and drive this hard. You can still smell exhaust and get symptoms. Borrow a fire fighters "sniffer" and drive the vehicle hard and watch the readout. It cant possibly take this long or be that difficult to resolve this investigation. You can even put a carbon monoxide detector in the vehicle and watch-simple. Go through the gears manually, red-lining the vehicle you will get the smell and symptoms. Drive the vehicle hard up a steep grade, you will get the symptoms. Tow with the vehicle up a grade, you will get the smell and symptoms, all with A/C on recirculate. Less so with out it being on recirculate. This has happened form the first trip of 09/07/2015 to current.

- Haymarket, VA, USA

problem #169

Oct 082017

Explorer

  • miles
Both of my remote controls are not working at all and have to be putting the control in the little box to get my vehicle started and carbon monoxide fumes are present so I stop driving my vehicle for safety precautions of the smell.

- Anthony, NM, USA

problem #168

Jan 172018

Explorer

  • 65,000 miles
Distinct smell of exhaust leaking in the cab space when the vehicle is in operation.

- Herndon, VA, USA

problem #167

Jan 092018

Explorer

  • 128,000 miles
As I was driving my car, out of nowhere, my dash started flashing these errors/issues/warnings. The car to seem to be driving normal, so I think. All of a sudden the terrain management system fault light appears, dial no longer works to get 4 wheel drive or traction control system to work, ABS light on! researching and seeing a lot of same issues but after dealer looking at the diagnostics nothing truly wrong? this seems to be happening to a lot of these models.

- Aurora, OH, USA

problem #166

Jul 182017

Explorer

  • miles
Engine strains when ac is on and vehicle has stopped. Ac stops working when outside temperature greater than 90 degrees Fahrenheit. Both fans will start blowing loudly when driving vehicle and stopped.

- Monterey Park, CA, USA

problem #165

Dec 232017

Explorer

  • miles
Cabin has a very very strong smell of natural gas. It is very concerning. It is toxic to breathe and dangerous! my vehicle seems unsafe to drive!

- Snellville, GA, USA

problem #164

Sep 072015

Explorer

  • 42,000 miles
Drivers door panel is spitting apart at the seams. Started around 42,000 miles. Even w/ an extended warranty I was told it was cosmetic and I would have to pay for repairs. Almost $1,000 in parts and labor.

- Mt. Vernon, OH, USA

problem #163

Nov 012017

Explorer

  • miles
CO2 entering the cabin. Already took it to a Ford dealer they lied to me and never fixed the car. Now they want me to pay in order for them to check it. You can smell the smoke getting into the car.

- Miami, FL, USA

problem #162

Oct 172017

Explorer

  • 40,000 miles
Vehicle fills will strong smell of exhaust usually when entering freeway or 3/4 to wot situations(passing etc.) at other times vehicle seems to build smell of exhaust idling. I have taken the vehicle after first purchased to Ford and they say there is nothing wrong. Having seen current reports of similar concerns with police and consumer vehicles I wanted to report and confirm the same issue in a non police Explorer. This has been constantly happening for years.

- Colfax, CA, USA

problem #161

Nov 112017

Explorer

  • 76,000 miles
As I was driving down the road, my left windshield cladding flew off of my 2013 Ford Explorer without warning or accident. The car behind me almost was in an accident swerving to avoid it. This is evidently a common problem as there are multiple cases of this happening on the Explorer from what I've seen on multiple forums. I went to my local Ford dealership to discuss with them and they basically told me tough luck and they couldn't repair it. What" really" I evidently have to go to a glass shop, buy the pieces from Ford at a cost of $400, yes that is $400. They couldn't even point me in the direction of a glass shop but were happy to take my money for something that costs a total of $90 online as they told me 'don't trust parts ordered online' but oddly enough I should trust parts manufactured by Ford when they created the original piece and bracket that holds it(which I also have to replace as it broke as well) that flew off at 60 mph.

- Chanitlly, VA, USA

problem #160

Nov 052017

Explorer

  • 46,900 miles
On Nov 5th, a sulfuric odor was detected in the cabin of the vehicle for a brief period. On Nov 6th, the same odor was detected in and around the vehicle with much more strength than the previous day. On Nov 13th, the vehicle was taken to an authorized dealer for inspection and repair. The vehicle was returned on the 13th stating a known tsb has been implemented (the tsb number was not disclosed). Upon driving the vehicle home (approx 25 miles), the sulfuric odor was still present. Driver experienced dizziness near the end of the commute home. On Nov 15th, driver's spouse was driving the vehicle and reported the same sulfuric odor and experienced a headache after approximately 25 minutes of being in the vehicle. Both drivers experienced the odor while stationary as well as in motion. Both drivers were driving in a mix of city and highway driving.

- Atlant, GA, USA

problem #159

Oct 022017

Explorer

  • 115,000 miles
After driving in my Explorer, when I get out, I get dizzy and naseous. My husband has the same thing happen to him while driving with

- Mcarthur, OH, USA

problem #158

Sep 032017

Explorer

  • 40,000 miles
Driver door ajar sensor remains on even though door is securely closed, even on repeat attempts to close the door. This causes the doors not to lock and allows doors to be opened even when car is in motion.

- Saint Leonard, MD, USA

problem #157

Oct 232017

Explorer

  • 126,000 miles
The electronic screen that controls radio, environmental systems, navigation, shuts down frequently while the vehicle is in motion, or motor is running.

- Oxnard, CA, USA

problem #156

Oct 212017

Explorer

  • 55,000 miles
When the engine is "gunned" or when the rpms are high (when speeding up quickly), an exhaust smell is noticed in the cabin. We have a preemie infant and a 3 year old, and are very worried about the effects this may have on them. This has happened several times. Most recent incident was 10/21/17

- Kingwood, TX, USA

problem #155

Sep 112017

Explorer

  • 83,000 miles
Carbon monoxide / exhaust enter into the cabin during daily driving. Confirmed with gas detector

- Bristow, VA, USA

problem #154

Feb 082017

Explorer

  • 86,000 miles
I purchased my used 2013 Ford Explorer from ken garff Ford in St. George Utah in February 2017. At first I noticed a smell, similar to a propane smell, coming from the heating system. Then I noticed it was really bad when the car was idling. Then it got worse when the weather warmed up and I used the air conditioning. We had to roll the windows down to air it out. It was making me sick. It seems to be the worse when it is accelerating and when it is idling. I took it to ken garff Ford in St. George Utah and they replaced some of the exhaust system. They said they replaced the same parts that they had replaced for the entire law enforcement Explorer in our county (Washington county, ut) it cost me over 500 dollars. It did not fix it. It seemed to be worse.they have now ordered more parts and said it will cost me over 500 dollars again. That's over $1,000 so far. And over the last six month I have had headaches almost every day. I am known to have migraines but this is now extreme. My doctor cannot understand why I was now having so many headaches and many more migraines. Now that I know the Explorer has fume issues I believe it is the fumes from the car that are causing the headaches and make me feel sick so often. I finally researched online if the repairs are working and it seems that fixing it the way Ford has told the dealers to fix it that the response is that it does not solve the problem. I agree having put money into it already and it actually seems worse. I do not want to sink more money into it and I feel that I should not have to pay for the repairs if the repairs do work. Also my job requires that I travel a lot and I usually put over 20,000 a year on my vehicles. I can not continue to drive the car and to feel so sick when I do. Please advice. Thank you,

- Washington, UT, USA

Read the next 20 complaints »