10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 26,154 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 78 MPH, the front passenger-€™s side window trim detached from the vehicle. The contact stated that the vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. The VIN was not available.
- Cincinnati, OH, USA
Passenger side front windshield trim flew off the car while driving on the freeway.
- Los Angeles , CA, USA
Plastic cover of windshield detached while driving. May pose a hazard to other drivers as it becomes a projectile when detaching. It also startled the driver when it detached, causing swerving.There was no damage done to provoke the problem, it was spontaneous. Have not taken the vehicle to be inspected by dealer.
- Virginia Beach, VA, USA
I was driving on the interstate at 60 mph and the passenger side windshield panel flew off. As far as I know, it did not hit any vehicles that were traveling behind me.
- Lake Stevens, WA, USA
I was driving on the interstate at 65mph and the driverside windshield panel flew off. As far as I know, it did not hit any vehicles that were traveling behind me.
- Lake Stevens, WA, USA
The vertical black plastic trim piece along the side of the windshield on the drivers side of the car detached and flew away while driving on the highway.
- Anchorage, AK, USA
Right "A pillar" cap broke off while driving on the freeway
- Euclid, OH, USA
Windshield Trim: My windshield trim began stripping off of my windshield as I was traveling on highway speeds on I-10 back in August 2022. I managed to "glue" the trim back into place until getting to the dealership. They informed me that it would be cheaper to replace the whole windshield since I had existing chips and a crack (through my insurance) than it would be to replace the trim. Therefore, I filed a claim through my insurance and paid my $500 deductible to have the windshield and trim replaced. Check Engine Light: Throughout the life of my vehicle, I have had multiple episodes of Check Engine Light errors and "running lean codes." More recently in October 2022 at 102,000 miles, I experienced check engine errors with running lean codes. After $8k and 4 separate trips to the Ford Dealership from October 2022 to January 2023 to "fix" the problem by overhauling my engine and replacing sensors etc, the check engine light is gone (for now). There is obviously a widespread problem with Ford Explorers and their check engine lights. Ford Consumer Affairs will not provide financial support since they indicated that even though my vehicle is less than 150,000 miles, it is over their 7 year mark (mine just turned 8 years old). I have copies of all receipts and are available upon request. Rear Backup Camera: My camera has been glitching in and out (while in reverse) for the last year and is a safety concern.
- Tomball, TX, USA
Trim moulding right passenger front window. The piece is not available as it flew off while driving down Highway on 25 June 2022. We don't know what happened to the piece and if it struck anything/one traveling behind us. No warning. We replaced piece.
- Lakewood, WA, USA
While driving down the interstate, the driver-€™s side windshield trim panel flew off my vehicle.
- Guyton, GA, USA
Body: windshield Trim detached last year and flew off at highway speeds. Didn-€™t cause damage to my own vehicle but could have bounced off someone else-€™s. Drivetrain: non serviceable (unable to do a fluid change) on my power train unit. Due to this it started leaking at the front seal and others reported failure during driving. The fix would be to add a drain plug and make it a serviceable unit.
- Reno, NV, USA
Window trim pillars have blown off the car multiple times at highway speeds
- Fort Leonard Wood, MO, USA
I was traveling on Rte 25 in Wareham, MA at approximately 65 mph when without warning the passenger side A-pillar trim piece flew off of my vehicle (2015 Ford Explorer). This startled me which caused me to be momentarily distracted. I just thought this was a rare incident so I did not initially report it however I was prompted to report my incident after hearing about other incidents on the news. I have already ordered an aftermarket replacement and would like for Ford to refund me $56.30.
- Bourne, MA, USA
windshield trim panels flying off the car while traveling at highway
- Arlington, TX, USA
windshield trim panels flying off the car while traveling at highway
- Arlington, TX, USA
Vehicle window trim, (Front right) detached and flew off vehicle when traveling between 50-60mph. I was unaware that this wasn't an isolated incident until the news reported a potential investigation.
- York, PA, USA
Driving on the highway, my left windshield trim flew off. This could have hurt someone or caused an accident. There was no warning prior to it coming off. The dealer charged me $500 to replace it.
- Arlington, VA, USA
Timing belt broke and caused vehicle to stop running, this was after I took it to a mechanic who did a diagnostic and no issues showed up. Now, because of the timing belt breaking, the engine is irreparable and the entire engine will need to be replaced. It only has 116K miles. Another minor complaint is the front driver's side side windshield panel has come unglued. Luckily, the vehicle was stationary when I noticed it being loose. However, it could pose a safety risk. I have noticed other similar vehicles missing the same piece, so it seems to be a consistent problem with Ford Explorers.
- Panama City Beach, FL, USA
Blower motor heat. Trim in door split.
- Halliday , ND, USA
- Tacoma, WA, USA