10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,233 miles

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« Read the previous 20 complaints

problem #72

Jan 032023

Explorer

  • miles
Window trim pillars have blown off the car multiple times at highway speeds

- Fort Leonard Wood, MO, USA

problem #71

Jan 052023

Explorer 6-cyl

  • miles
I was traveling on Rte 25 in Wareham, MA at approximately 65 mph when without warning the passenger side A-pillar trim piece flew off of my vehicle (2015 Ford Explorer). This startled me which caused me to be momentarily distracted. I just thought this was a rare incident so I did not initially report it however I was prompted to report my incident after hearing about other incidents on the news. I have already ordered an aftermarket replacement and would like for Ford to refund me $56.30.

- Bourne, MA, USA

problem #70

Dec 152022

Explorer

  • miles
windshield trim panels flying off the car while traveling at highway

- Arlington, TX, USA

problem #69

Mar 012022

Explorer

  • miles
Vehicle window trim, (Front right) detached and flew off vehicle when traveling between 50-60mph. I was unaware that this wasn't an isolated incident until the news reported a potential investigation.

- York, PA, USA

problem #68

Apr 202019

Explorer

  • miles
Driving on the highway, my left windshield trim flew off. This could have hurt someone or caused an accident. There was no warning prior to it coming off. The dealer charged me $500 to replace it.

- Arlington, VA, USA

problem #67

Dec 252022

Explorer

  • miles
Timing belt broke and caused vehicle to stop running, this was after I took it to a mechanic who did a diagnostic and no issues showed up. Now, because of the timing belt breaking, the engine is irreparable and the entire engine will need to be replaced. It only has 116K miles. Another minor complaint is the front driver's side side windshield panel has come unglued. Luckily, the vehicle was stationary when I noticed it being loose. However, it could pose a safety risk. I have noticed other similar vehicles missing the same piece, so it seems to be a consistent problem with Ford Explorers.

- Panama City Beach, FL, USA

problem #66

Jan 032023

Explorer

  • miles
Blower motor heat. Trim in door split.

- Halliday , ND, USA

problem #65

Jan 012022

Explorer

  • miles
Front windshield side trim came off while driving.

- Crawfordville, FL, USA

problem #64

Jan 012022

Explorer

  • miles
Front windshield wiper cowl has disintegrated. Allows water to drip into glove compartment and passenger side flooring.

- Crawfordville, FL, USA

problem #63

Jun 042022

Explorer

  • miles
The windshield trim on the passenger side flew off the vehicle unexpectedly while driving 70 mph on the freeway. The piece hit the windshield and then flew off and could have struck a vehicle behind me or caused someone to swerve unexpectedly. This is extremely dangerous. There was no warning lights or indicator light. While searching for recalls online numerous people have complained of this happening to them unexpectedly.

- San Diego, CA, USA

problem #62

Oct 072020

Explorer

  • 92,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that while parked or while driving during inclement weather, water would enter the cabin of the vehicle. The contact stated that the rain caused an electrical failure in the vehicle that caused the radio, windows, and other electrical equipment to not function properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the roof rack needed to be replaced. The contact stated that she was concerned about the electrical failure that was caused by the soft roof rack. The vehicle was not repaired. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 92,000.

- Cottonwood, CA, USA

problem #61

Aug 262021

Explorer

  • miles
Pulled on driver side door handle to open and handle came apart. Smaller piece fell off and larger handle part pulled out from the door.

- Edina, MN, USA

problem #60

Sep 172020

Explorer

  • 26,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the front windshield bonding fracture and disconnected structing another vehicle. The contact also mentioned that an abnormal fume odor appeared in the interior cabin from all vents. The vehicle was taken to the dealer where it was diagnosed and inspected which the technician was unable to duplicate the issue. The vehicle was not repaired. The contact mentioned a recall however while conducting a recall search there was NHTSA Action Number: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) as a possible solution to the failure, however, the VIN was not included in the action number. The manufacture was notified of the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximate 26,000.

- Dublin, GA, USA

problem #59

Mar 172021

Explorer

  • 75,000 miles
Passenger side a panel has been loose for many years, but flew off while driving. This happened while on the highway and smacked into my windshield. Very dangerous for the driver and others on the road!!! I have seen numerous issues with this online and don't understand how this hasn't been recalled.

- Plano, TX, USA

problem #58

Jan 202021

Explorer

  • 96,000 miles
On Jan 20, 2021 my 2015 Ford Explorer left driver side lower windshield moulding panel flew off into traffic. I was travelling at 45 mph on a windy day. I circled around and someone had run over it and so it was not repairable. I had 96K miles on the car. I got the car in 2017 and have not had windshield replaced. I saw a few cars swerve around it before another car hit it. This could cause an accident.

- Midlothian, VA, USA

problem #57

Dec 252020

Explorer

  • 103,000 miles
The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 mph, or 10 mph or 20 mph or 50 mph and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! so anytime the car is running exhaust fumes are entering the passenger cabin.

- Brewerton, NY, USA

problem #56

Nov 092020

Explorer

  • 70,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the driver's side door panel detached from the vehicle. The vehicle was taken to the dealer where it was inspected not diagnosed. The door panel was not repaired. The contact mentioned customer satisfaction program: 17N04 (front door trim panel repair) as a possible solution to the failure however, the warranty was expired. The manufacturer was made aware of the failure and informed the contact that the customer satisfaction program 17N04 had expired. The failure mileage was approximately 70,000.

- Gurnee, IL, USA

problem #55

Nov 202020

Explorer

  • 61,414 miles
The paint on the hood of my car appears to be 'bubbling' in multiple spots.

- Indianapolis, IN, USA

problem #54

May 012020

Explorer

  • 52,000 miles
The driver side interior door panel has detached from the door frame at the top near the bottom of the window.

- Indianapolis, IN, USA

problem #53

Jul 062020

Explorer

  • 98,300 miles
Loud road noise around driver door, rubber seal does not stop air and road noise to interior of vehicle.

- Roanoke, VA, USA

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