10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
41 / 0
Average Mileage:
23,562 miles

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« Read the previous 20 complaints

problem #137

Aug 112016

Explorer

  • 27,400 miles
Fumes in cabin when acceleration or climbing uphill grades. Smell comes into Explorer when ac is on with recirculate air is on. This fumes are bad, causing very sick stomach, burning in throat and nose. I'm 66 years old and this smell makes me feel real sick, burns my throat and eyes. A allover sick feeling, red face hard to breath, dizzy feeling. We roll windows down and sometime we pull over and exit the car to get air!! the smell is getting worse, we had the Explorer for a year and it is awful. I'm afraid to be in car by myself so our new car don't get much use. Make big payments and can't use it. This was our retirement car, now all we have is a car we can't use because it might kill us with all these fumes!!

- Chatsworth, GA, USA

problem #136

May 122016

Explorer

  • 10 miles
My vehicle on highway at highway speeds gets bad odors from exhaust system. I placed a co detector in the vehicle and it has shown high signs of carbon monoxide at least 20 times. I returned vehicle several times to the dealership, they said they made repairs according to some bulletin that they would not show me. The problem still is occurring. Dealership told me to contact Ford corporate and they cannot help me anymore. Ford corporate told me they did everything they can do. They also told me if I keep bringing my vehicle in and they cannot reproduce they odor or co problem they will have to charge me for their time. Because it's not a warranty issue. Ford knows their is a problem if they have a bulletin about this problem. They have totally turned their back on me and are willing to risk my life and the lives of others. I rarely drive my expensive car anymore and absolutely can't on the highway. This has been on going for over a year now.

- Chicago, IL, USA

problem #135

Aug 012017

Explorer

  • 0 miles
Exhaust fumes fill cabin under hard acceleration. It has happened many times over the past few years, we purchased car new in ~ May 2015. Typically we can limit by accelerating slower than desired, which can be unsafe when entering the highway. After hard acceleration has ended and you maintain steady speed the fumes no longer seem to enter the cabin. Fumes can be very strong and rolling down windows is the only way to clear. It seems to mostly happen with rear air conditioning in turned on, but not sure. I put todays date below, but this happens often. I have read online and spoken to dealers in the past and no fix seems to be available so we have done are best to avoid with slow acceleration, but we can not be certain that no fumes are entering car. Both my wife and I seem to get more head aches than in the past and this could be the cause.

- Waxahachie, TX, USA

problem #134

Jul 152017

Explorer

  • 40,000 miles
Heavy exhaust odor no matter if A/C is in recirculate or outside air.occurs when car is driving or stopped

- Thompsons, TX, USA

problem #133

Jun 012015

Explorer

  • miles
Smell exhaust fumes in the cabin when in motion.

- San Antonio, TX, USA

problem #132

May 312015

Explorer

  • 2,000 miles
During heavy acceleration a heavy exhaust smell takes over the cabin of the vehicle. I have taken my vehicle to the local Ford company 3 times to repair this issue, and it still has not been resolved. My vehicle was purchased brand new--no previous owners. As I drive and accelerate now, I have to let down the windows of the vehicle to get fresh air in the vechile, as I am worried carbon monoxide may be leaking in with the exhaust smell.

- Red Level, AL, USA

problem #131

Jul 312017

Explorer

  • miles
I purchased a 2015 Ford Explorer and I am experiencing the same exhaust smell issue in the cabin that law enforcement is experiencing. My daughter has complained about head aches on even short around town trips. It does not matter if the windows are up or down, fumes still enter the cabin and causes illness if we are in the vehicle for any period of time. During the winter time or rainy periods obviously we cannot have the windows down due to rain, snow or cold weather here in the midwest.. I do not think its right for Ford to fix the interceptors and note the consumer model. The interceptors recall are even partially due to a 3 party vendor modifying the vehicle. I think a total recall needs to happen for the Explorer. Regular citizens are also getting sick especially during longer stop and go trips when the windows cannot be down to vent the exhaust gasses. There has not been a specific date this happens, issue is on going. Happens at various speeds and has been an issue since the vehicle was purchased.

- W Des Moines, IA, USA

problem #130

May 052015

Explorer

  • 20,000 miles
When the car is accelerating there is an exhaust oder that emits through the air vents. Possible CO2 emission being pick up through the vents. This car has been sent to the dealer. The dealer has confirmed the rear vents are picking up the exhaust fumes.

- Topeka, KS, USA

problem #129

Dec 062015

Explorer

  • 800 miles
While driving up hill or when it down shifts we get a strong order of carbon monoxide and it seems as if is coming form the vents. This has been ongoing since we purchased it in 2015. We have been experiencing headaches from this issue while driving.

- Taylor Mill, KY, USA

problem #128

May 312015

Explorer

  • miles
I bought the car new from ted britt Ford in fairfax Virginia, in Dec 2014. Since then my vehicle has a sulfur odor when accelerating hard. Also, I have been having medical issues such as head aches since May 2015. I think they may have something do with the exhaust on the car.

- Alexandria, VA, USA

problem #127

Jul 282017

Explorer

  • miles
The vehicle was tested and found to have 30 ppm of co in the vehicle while in operation.

- Warrenton, VA, USA

problem #126

Jul 072017

Explorer

  • 27,000 miles
Can smell exhaust in the cabin of the vehicle Ford has attempted to repair once and the truck will be dropped off for the second time

- Largo, FL, USA

problem #125

May 152017

Explorer

  • 35,681 miles
Exhaust or fumes in cabin w rear

- San Luis Obispo, CA, USA

problem #124

May 012016

Explorer

  • 25,172 miles
Upon acceleration, the cab fills with fumes and exhaust, blowing into the vehicle from the vents. The fumes do not dissipate for 4 minutes. The problem reoccurs every time the car is accelerated beyond 2000 rms, whether from a complete stop, or in the flow of traffic.

- Pompano Beach, FL, USA

problem #123

Jan 012017

Explorer

  • 14,000 miles
Strange smell in cabin of car when first turn air conditioning on. My daughter describes it as "stinky feet".

- Concord, CA, USA

problem #122

Aug 302015

Explorer

  • 30 miles
Takata recall, strong odor inside car. Strong odor whenever air conditioner is on. Strong egg smell. Bad smells coming through vents. Experiencing extremely bad headaches and dizziness.

- Adelanto, CA, USA

problem #121

Dec 152015

Explorer

  • 3,000 miles
When excelerating onto freeway a burning smell coming out of vents into car. When idling car at stop light burning smell coming out of vents into car. White smoke coming from under hood while idling along with the burning smell. Have taken it to Ford many times and they couldn't find anything. Was documented when I had my 1st oil change on the car.

- Vacaville, CA, USA

problem #120

Jul 242015

Explorer

  • 300 miles
Since purchased brand new in 2015, we noticed when accelerating that there was an exhaust smell inside the cab with the windows closed. We also noticed on long trips we would get headaches and feel sleepy/weak. Called the dealer and complained about exhaust odor, and was told it would be 600-700 dollars to reseal the cab and do some other repairs. I feel this is not fair and this is a defect the vehicle had since new.

- Parlier, CA, USA

problem #119

Aug 302015

Explorer

  • 36,500 miles
Exhaust smell in cabin when passing or climbing grades

- Concan, TX, USA

problem #118

Jan 042017

Explorer

  • 27,686 miles
Since January 2017, I have occasions noticed a sulfur type exhaust smell in the vehicle cabin when moderately accelerating. I have had it in for service for this problem 4 times. Tsb solutions were performed the first 3 times, and in kune 2017, I was told there is no problem found and I should take it to another Ford dealership for further service on this problem. Since the last service date of 6/20/17, I have documented 4 more occurrences of noting this smell in my vehicle cabin.

- Chester, SC, USA

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