10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
41 / 0
Average Mileage:
23,562 miles

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« Read the previous 20 complaints

problem #257

Aug 202015

Explorer

  • miles
Carbon monoxide in the Ford Explorer 2015 not fixed by Ford dealership purchased from new 2015, customer complained about since day one delivery, unstable movements, left right, side to side, not fixed by Ford dealership purchased. Dealership states (not our problem, prove it.)

- Albuquerque, NM, USA

problem #256

Jun 062019

Explorer

  • 68,700 miles
On 6/6/19 vehicle lost engine throttle power when "wrench" light indicator appeared on dashboard while driving on interstate (at least 65mph). Wrench noted terrain management system error. Engine did not shut off. Vibrated very badly when coming to stop. Happened again on 6/12 on city street driving approx 35mph. Both times stopped vehicle, turned off, and restarted and operated normally. Ford dealerships cannot determine problem because there computer systems cannot see error code(s) in diagnostics.. additionally, Ford Motor Company will not respond until "error code" identified by Ford service dealership. Read online and youtube exact issues but not discussion on resolution(s). See url address for example of issue that occurred with our vehicle: Https://www.youtube.com/watch?V=asrdplp4_qe&T=1S. Very dangerous to lose power on highway and little control of vehicle. Believe this is a systemic issue with Ford Explorer

- Burlington, NC, USA

problem #255

Jun 012019

Explorer

  • 51,000 miles
The interior driver door panel is splitting at seam and the yellow filler is now showing.

- Ft Pierre, SD, USA

problem #254

Jun 302016

Explorer

  • 81,000 miles
Carbon monoxide in cabin from leking exaust

- Guild, TN, USA

problem #253

Jul 312017

Explorer

  • miles
Ford Motor Company (Ford) is recalling certain wheel hub bearing assemblies, part number hb5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. Is nootgood

- Corpus Christi, TX, USA

problem #252

Mar 172019

Explorer

  • 82,600 miles
Car was in motion in New York city, van wyck expressway service road. The car just shut off on 3/17/2019, 4:30 pm the dash board signaled powertrain, dealer states timing chain issue. Vehicle purchase used with 59,000 miles on February 2018. Check engine light was on since March 2018. Currently 82,600 miles. Been to the dealer several times for additional problems. I had to replace the battery headlights, heartng motor, there are leaks into the car that have not been repairs. The car is low falling apart :(.and had to pay out of pocket since extended warranty did not cover everything.. not getting straight answers from Ford or the dealer. Thank god I was on the service road and going 25 mph stopped at a light. The car never started and had to be towed to the dealer.

- Springfield Gardens, NY, USA

problem #251

Jan 062019

Explorer

  • miles
There are often issues with the radio and heating system. Radio turns on and off by itself and so does the heat and air conditioning. In addition, I have complained about something making me dizzy and nauseous in the vehicle. In informed the finance company regarding my inability to breath, for which I was hospitalized. I have been hospitalized on numerous occasions since the purchase of the vehicle and have informed the finance. Furthermore, they have been additional hospitalizations in 2018, for which I will have to upload the documents at a later time.

- Evanston, IL, USA

problem #250

Mar 262019

Explorer 6-cyl

  • 89,000 miles
I previously reported a positive case finding of carbon monoxide poisoning on 03/22/19 secondary to a large amount of exhaust type fumes entering my vehicle through the ventilation system upon accelerating from stopped position to acceleration to 70 on interstate with climate control on. On 03/26 /19 I again experienced the same occurrence prior to driving to Ford dealership with vehicle in parked position in driveway with climate on auto heat. An odor of exhaust fumes was not experienced however car automatically turned itself to ac and cold air came in on its own prior to departure. I shut all climate functions off and rolled down all windows, I was very cold so rolled I up 3 windows and heated seats and heater 10 min from dealership. Then again accessory air kicked on access I began having I began experiencing blurred vision and lightheadedness I rolled down all windows. I arrived at Ford service and VIN lookup was performed and I was told there was a recall for carbon monoxide concerns. I was driven to hospital and again treated for acute carbon monoxide poisoning and admitted for administration of 10 liters on a breathing masks for 6 hours this time. My carboxyhemoglobin was even higher at 6.6% and pa O2 was in the 80"S and normalized to 1.5 before dismissal. I experienced severe mental confusion and slowed speech for 2 hours after exposure. My car readings showed a constant level between 10 and 15 from from osha detector borrowed from job site with a high level of 30.4. I received four abg?S during stay, chest X-ray and was only today finally feel mentally clear. I had a headache for four days described a dull and constant with visual disturbances and dyspnea with any exertion from which I"ve not completely recovered. Baseline reading during short trips of 20 min or less were 0 and rose to 10 with high of 30.4 in 15 min trip. See 11190974.

- Atlanta, MO, USA

problem #249

Mar 222019

Explorer 6-cyl

  • 86,000 miles
I have had ongoing issues with smelling an exhaust type smell upon accelerating my vehicle with an increase in RPM. Whenever this happens I roll down the window to avoid the fumes. I previously notified Ford dealership in columbia mo by telephone shortly (2 months after purchase) regarding the exhaust fumes and was told not to worry levels were low enough not to cause a problem. 6 months later my father again took my car to dealership and again said no recall on my vehicle and not to be concerned I have had headaches, visual blurring and dyspnea sporadically since ownership. On March 22nd, 2019 I was driving to a routine drs appointment located 10 miles from my home. I pulled out of an intersection and sped up to the 70 mph speed limit and noticed an immediate odor of exhaust type fumes radiating through the car. My heat was on climate control and then turned off on its own and accessory outside air came in. My eyes were burning and my heart rate sped up along with a burning sensation in my nose. By the time I got to the doctor my face and hands were a bright cherry red. The doctor was concerned about my symptoms and ordered a stat arterial blood gas for carbon monoxide poisoning. The results were returned at a critical level of 5.5 L 0.5 to 1.5. and my P02 oxygen content was only 67.1. I received emergency treatment for carbon monoxide poisoning, my carbon monoxide level went down on to 4.2 on 100% rebrreathing mask and 0xygen level went to above 100mmhg.. they would not let me get back in my car and my husband came and drove with windows down home after purchasing a carbon monoxide detector that alarmed within minutes. I do not feel safe at all now knowing that my children and myself have drive much further than 8 miles with unknown levels of carbon monoxide levels I will be happy to forward the medical record of visit of diagnosis of acute cobb poisoning. See 11192320.

- Atlanta, MO, USA

problem #248

Oct 012018

Explorer

  • 59,000 miles
Exhaust fumes in car while driving

- Astoria, OR, USA

problem #247

Jan 012019

Explorer

  • 50,000 miles
Exhaust smell coming through cabin when idling and in motion. With ac/heat on and off. Most significantly when accelerating. It has caused me to have major headaches and nausea. It has went to the dealership to be 'fixed' but problem is still occurring.

- Lusby, MD, USA

problem #246

Nov 012018

Explorer

  • 92,000 miles
Exhaust smell in vehicle cabin while driving. Increased carbon monoxide levels while driving, detected levels using a carbon monoxide tester. Levels increase when vehicle is traveling uphill. Levels generally increase to 20 on hills, have gone as high as 38 on occasion

- Laguna Niguel, CA, USA

problem #245

Aug 012018

Explorer

  • 60,000 miles
When I put my 2015 Ford Explorer in park, I get a message stating that the transmission isn't in park when infact it is. I need to play with the gear shift button or restart the vehicle and keep shifting it from park to drive until the message goes away. The alarm in the vehicle goes off when I get the message that the transmission isn't in park. It started out doing it occasionally, but now it is consistent. This should be covered under warranty or be put on a recall.

- Bristow, VA, USA

problem #244

Dec 302018

Explorer

  • 33,364 miles
When driving my vehicle with heater on iam experiencing an exhaust fume smell I have contacted Ford in regards to my car they have told me it has had the repair done to it for csp, but iam still experiencing the problem. The vehicle has 33364 miles on it.

- Modesto, CA, USA

problem #243

Jan 032019

Explorer

  • 0 miles
Exterior door handle came unhindered and it made the door to the point it cannot close.

- Virginia Beach, VA, USA

problem #242

Nov 302018

Explorer

  • miles
- noticed on going foul natural gas smell that after a few minutes give me a headache. Can't drive more than 15 minutes before I need to get out to catch my breath and breathe fresh air. The dealership claims that it's the "ptu" ( not sure waht that is ) and apparently no recall. Why is this dangerous failure not identified for a life safety " recall". I am not sure how many Explorer this is affecting but it can't be just mine....

- Westfield, IN, USA

problem #241

Oct 192018

Explorer

  • 70,000 miles
I've been experience a natural gas smell for the past month. It grows stronger the longer I drive. The smell is interior and exterior. Passengers including my kids have complained of nausea and headaches. I had it repaired at the Ford dealership on 11/20/18. After driving for 5 minutes after the 'repairs' were made, it happened again. The problem continues to persist. I'm not sure what to do about it at this point...

- Benton, LA, USA

problem #240

Sep 292018

Explorer

  • 66,000 miles
One day my wife and I were driving and we noticed a sulfur/exhaust smell coming in the cabin. The smell came and went. I had a local dealer perform a recall to fix problems associated with this issue. As soon as we got the vehicle back we noticed the smell again. I returned the vehicle back to the dealership.they rechecked all the vents and said it should be fine. Couple days later my wife and I along with our 2 kids in the vehicle had to pull over on the side of the road because the smell was so bad it was burning our eyes.have the vehicle parked and havent drove it since

- Gainesville, MO, USA

problem #239

Oct 182018

Explorer

  • 98,300 miles
When I accelerate my vehicle you can smell tge exhaust fumes and I instantly can't breathe, get a headache, nauseated, and after a few minutes I get very sleepy. I have to roll my window down and stick my head out to be able to breathe. It doesn't do it every time but in a 3 hour trip, it happens at least 4 times depending on how much accelerating is happening. If my ac unit is on high then it will automatically go to barely blowing and as I let off the acclerator then it will eventually cycle back to high even though it is on high. It is making me very sick because I'm in my car so much. I have taken to Ford repeatedly, two different dealerships, and they can't get it fixed. Sometimes to get the ac to go back to normal, I have to stop somewhere and turn the car off and back on. This has been happening to me since a few months after I bought the car in Feb 2017. My doctor says the only way to correct problem is to get rid of the car but I don't think it needs to be on the road at all. It'll just make someone else sick too.I started noticing the smell in late April 2017 and it just got stronger and I started taking in to Ford when it started getting really bad. The vehicle had 30000 + miles when I bought it.

- Conway, SC, USA

problem #238

Oct 152018

Explorer

  • 38,000 miles
Ongoing issue since buying vehicle. Cabin fills with terrible exhaust odor during rapid acceleration onto highway, or when going up steep hills.

- Apo, AE, USA

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