10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
41 / 0
Average Mileage:
23,562 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #237

Sep 252018

Explorer

  • 60,000 miles
Exhaust smell when the car accelerates. The cabin smells like rotten eggs.

- Katy, TX, USA

problem #236

Aug 292018

Explorer

  • 57,000 miles
Currently own a 2015 Ford Explorer Sport which has 56000, while driving East bound on the I84 doing the speed limit at 65mph suddenly no steering! completely locked'-whoa'- talk about scary' almost crash into an 18 wheels beside me, I quickly hit my hazards and came to a crawl at the side of the road into a bank' I truly thought I was good as dead.. I had to tow the car to my home because Ford dealership was closed at the time '-this has been a common problem with Ford across their fleet for years'. as of right now I have a 50K car with 57K miles just sitting'. will be bringing in to my dealer asap and a cal to corporate.. they will have to handle this asap ''. they will kill somebody if they haven't already

- Newburgh, NY, USA

problem #235

Jul 082018

Explorer

  • 38,000 miles
Windshield seals have come un-affixed. Problem discovered while driving. After reaching speed of 45mph loud sounds like following a dump truck dispersing rocks. Sounds increased in volume and intensity but not visible while driving. Long black frame cover also loose.

- Spring, TX, USA

problem #234

Jul 212018

Explorer

  • 51,000 miles
Windshield trim on Ford Explorer flew off on the highway while traveling 70mph.

- Cottonwood Shores, TX, USA

problem #233

Jan 252017

Explorer

  • 53,000 miles
At 53,000 miles I noticed the rubber trim around windows and doors was starting to degrade and detach from the vehicle. I took the car to grapevine Ford in grapevine, tx. They said that was normal wear and tear and not covered by warranty.

- Euless, TX, USA

problem #232

Jul 092018

Explorer

  • 46,000 miles
Takata recall when stopped, having trouble putting the shift in park. Sometimes it takes several trys of moving the shift into park before the red light goes on so I can turn it off.

- Aurora, CO, USA

problem #231

May 072018

Explorer

  • 26 miles
I noticed signs and symptoms of carbon monoxide poisoning, in me when I drove my 2015 Ford Explorer Sport, I complained when I took my 2015 Ford Explorer Sport, back several times, to rich Ford service, since the delivery of my Ford Explorer Sport from, Monday May 7, 2018 and again I returned my 2015 Ford Explorer Sport back to rich Ford May 2018 I complained to Mr. Tim sloan about the signs and symptoms of carbon monoxide poisoning, Mr. Tim sloan called me around 12:00 Wednesday May 9, 2018 that the 2015 Ford Explorer Sport is ready for pick up, tim sloan said that (rich Ford service drove it around for 40 miles, and rich Ford service persons, could not smell the 'co' problem) I informed tim that 'co' is carbon monoxide poisoning 'co' 'silent killer.' Is actually odorless, colorless, tasteless, and it cannot be noticed without a 'co' detector or 'co' meter,

- Albuquerque, NM, USA

problem #230

Jun 242018

Explorer

  • 10 miles
Strong excessive fuel exhaust/fumes in cabin of car, especially noticed when accelerating like getting onto the interstate with air condition on.

- Gulfport, MS, USA

problem #229

Jun 022018

Explorer

  • 29,023 miles
My wife and I are getting dizzy and my wife is getting severe headaches. We both notice a strong natural gas smell in the vehicle while driving today (06-02-18) I smelled it first and didn't say anything to her. About 30 miles later she told me that she smells gas. If this continues we will go to the er at our hospital to get checked for carbon monoxide. We will also contact the dealer on Monday. We just got back from Florida in which we drove a total of 2700 miles. The vacation was from 05-19 thru 05-28-2018. It headaches/dizziness started about 2 days before our trip.

- North Riverside, IL, USA

problem #228

Apr 232018

Explorer

  • miles
, monoxide gas in my truck. Please advise

- Franklin Park, IL, USA

problem #227

Apr 202018

Explorer

  • 50,000 miles
When the car is turned on, you begin to smell a 'rotten' smell, which has been determined as the exhausted. While the car is in motion it continues to smell of exhaust to the point it will cause nausea. Once the vehicle is turned off the smell will subsided.

- Sweetwater, TX, USA

problem #226

Mar 242018

Explorer

  • 69,000 miles
Cabin is filling with extremely intense smell of carbon monoxide. It is impossible to drive as you can not stay in it for more than a few minutes. It doesn't matter if your just driving around town (5-10 miles per hour) or if you try to go on a highway (40-60 mph). It just gets worse. After a brief time you get lightheaded and nauseated. I had the vehicle to a Ford dealer a few months ago to supposedly fix the problem. Whatever they did certainly didn't work as it has now gotten to this point.

- Frackville, PA, USA

problem #225

Mar 232018

Explorer

  • miles
Within the first, original, 2000 miles of driving my new 2015 Ford Explorer my family and I have been subjected to an oder that is similar to melting plastic, burning hair or engine exhaust fumes in row passenger cabin while driving. This is especially noticeable after high RPM acceleration or during highway driving. In relation to this smell is are symptoms of headache, tiredness, and or nausea. I have brought vehicle to multiple Ford dealerships, the last time the dealership had the car for over 4 weeks! we have been told that necessary repairs have been made. But the vehicle and my family are still experiencing the same problems. Vehicle now has just over 23000 miles on it. Since buying vehicle I have had a number emergency room visits that were not conclusive and after reading findings by this Agency and others now believe that there is a connection to my Ford Explorer, and we are suffering from prolonged carbon monoxide poisoning!

- Burbank, CA, USA

problem #224

Apr 152017

Explorer

  • miles
Exhaust fumes coming into the vehicle at highway speeds and upon acceleration. This is an ongoing/ everyday problem

- Sweeny, TX, USA

problem #223

Oct 012017

Explorer

  • 40,000 miles
I received a letter from Ford company (this was only after I had made a call to Ford) concerning carbon monoxide. I have experienced physical affects from possible carbon monoxide poisoning. I got the letter to bring vehicle in to get fixed with no charge to me. It is now Feb. And the issue has yet to be fixed. Therefore I have been driving the vehicle with my daughter (who has a chronic illness) without using heat or A/C, due to the possibility of carbon monoxide poisoning. Ford still refusing to do a recall, while we as customers are suffering everyday because of the 'almighty dollar', it is not right!!!! please force Ford Motor Company to make this right and to start thinking of their customers safety and well being.

- Madison, AL, USA

problem #222

Apr 222015

Explorer

  • 22 miles
We own a 2015 Ford Explorer. We have made multiple complaints on the NHTSA website. This is not solving anything. If you want to know what is going on with your Ford Explorer, go to fordexplorernightmare.com. Read the 2 key documents and leave your story. It is time that Ford has to buy all of these vehicles back. Obviously they cannot be fixed. Ford has been knowing about this problem since 2011. Now the Ford engineers are going out to inspect these vehicles. This is disgusting what Ford is doing to people that are stuck paying for a vehicle that is like driving a rolling gas chamber!

- Lafayette, LA, USA

problem #221

Feb 042018

Explorer

  • 70,000 miles
When idling or driving slow through town a strong surfer/rotten egg smell fills the cabin of vehicle has given my girlfriend and I both extreme headaches and nausea and made her 11 yr old daughter throw up along with a headache shortly after as well. Wasn't as bad when we first got the vehicle but seems to be getting worse

- Lake Mills, WI, USA

problem #220

Jan 292018

Explorer

  • 21,861 miles
Strong smell of exhaust fumes inside of vehicle upon acceleration. Elevated levels of carbon monoxide (tested with meter) during operation of vehicle. I must open windows inside of vehicle frequently to vent the exhaust fumes, and to try to decrease co levels in the vehicle while driving. This condition has existed since the first day of ownership, August 8, 2016. I still own this vehicle as of today, January 30, 2018.

- Wellington, FL, USA

problem #219

Jul 062017

Explorer

  • 31,121 miles
Odor in cabin happens under various speeds and driving conditions my wife has an allergic reaction to this odor. Her throat starts to close up and it restricts her airway. She has to roll down windows at the first sign of odor to limit these affects. This all started in July 2017 and first reported to the dealer on July 6,2017. Ford has made numerous attempts to repair the vehicle. The most recent trip for repairs resulted in the dealership being advised by Ford's office of general counsel to release vehicle to customer with no repairs. Without being redundant I have attached a letter to ogc subsequent to their releasing the unrepaired vehicle to us. To date we have had no response and/or any direct communication with Ford's ogc.

- Land O Lakes, FL, USA

problem #218

Jan 012015

Explorer

  • 100 miles
Since we purchased the vehicle in 2014, we are getting exhaust in the cabin of the vehicle, specifically, on longer trips while the car is in motion. The faster and further we drive, the worse it is. We travel from SC to pa (10-12 hours) at least twice per year, and have noticed a strong odor in the car that smells like the exhaust pipe is feeding the exhaust back into the car. During our day-to-day commutes to work/school/home, we do not notice it. We have three kids..this can't happen! I have brought it to the attention of our Ford dealership when we take it for oil changes and routine maintenance, and at one time this summer (summer 2017) the tech checked the VIN and said, nope, yours isn't part of the recall. We'll look into it, but there's nothing we can do.

- Simpsonville, SC, USA

Read the next 20 complaints »