We have had a problem with this vehicle regarding carbon monoxide. This problem has been on-going since February 2017. I have repair orders since then, and the notice of a recall from Ford's website. The representatives from Ford are not helping me at all, and I do not know what else to do.

- Sugar Land, TX, USA

Strong exhaust odor emitted from vehicle

- Millville, DE, USA

The exhaust fumes, are really bad, now that I know where the smell is coming from, after reading several other owner experiences. Exhaust fumes are entering the compartment of the vehicle. I didn't really know what the smell was at first. But when I accelerate on the on ramp to the express way is when the fumes really get bad, now I'm roll the window down from time to time, when I on the express way and do not know if my passenger know what's going on. The area of on ramp area is an industrial chemical refinery, but again, now that I have read the many experiences of other owner, I hope the Ford Motor Company is looking to correct the problem very soon. Great vehicle, 2015 Explorer limited with only 15,000 miles (retirement vehicle), I want to be a safe driver and keep my love one's safe while in my vehicle that I once thought was safe to be in. I can not and will not recommend this vehicle to anyone, if I'm asked about purchasing this vehicle for themselves. Been a Ford purchaser since 1972 ?

- Louisville, KY, USA

Frequent headaches when riding in the car, nausea and nose bleeds. Happens at different times, especially when riding in the car for longer periods of time.

- Arcadia, CA, USA

Occasional exhaust/sulfur smell inside vehicle cabin during highway acceleration or under heavy load such as towing trailer.. first noticed in 05/2017 and continues to the present day. Initial complaint to dealer who indicated it was normal 'new' engine smell that would disappear over time and later conversations indicated 'unable to duplicate', plus I found later that apparently there was no documentation in the vehicle service records regarding any complaints.

- Chipley, FL, USA

5/27/2016, we unknowingly purchased our 2015 Ford Explorer. Since then we have experienced a number of issues with this vehicle. The first major issue is exhaust fumes, gases entering into the cabin of the vehicle while driving and upon acceleration. Second, 8/25/17, this vehicle lost all of its functions (brakes, steering) while I was operating the vehicle on a busy street with my children in the car. I have made the decision this vehicle is unsafe to operate and is an accident waiting to happen. I have stopped putting my children in the car because of the fact that it is making us ill and I am scared. We have experienced headaches, nausea, lethargy, nose bleeds, stomach issues for a prolonged period of time. We have been ill more often than not. I feel this vehicle is silently and slowly hurting us. I am so frightened of what it has done to us long term. It's on a daily basis that we experience the strong foul odor and smells of exhaust fumes and gases entering into the cabin. I cannot say enough how badly it smells of exhaust. I do not use the A/C or heater because I am so fearful of what could happen to myself or my family with the windows closed. This is on a daily basis. 8/28/17, I contacted Ford. I spoke with a representative in customer relations about everything we were experiencing with the vehicle. Then was transferred to a manager who took my VIN# while making notations. In return I was given a claim # and told she could not provide me with any information about my vehicle only that there was an investigation being conducted and, she was sorry. Two months later, I have yet to receive any information from Ford. Sadly, I've had to research on my own and found only a service bulletin, tsb 14-0130. As a consumer I am running out of options. The vehicle itself is proof. The next step should be a recall, not me having to obtain an attorney.

- Rosamond, CA, USA

While driving slowly an error displayed on my dash display, it was terrain management system fault. The vehicle went into limp mode and seemed to lose power steering. The terrain management knob light went out. I called the dealership here in mountain home Arkansas and was told to drive it until it did it again and bring it in without shutting it off. The service person said that several people in the area were doing this for the same issue. I saw on the internet that it looked like it is occurring a lot, sometimes when vehicles are traveling at high speeds. I called Ford customer service and they gave me the same story. Drive it or pay them to troubleshoot it at $90 an hour. It sounded to me like Ford needs to fix the problem instead of sending people on to possibly be hurt or killed if the error happens at a high speed or on a dangerous curve.

- Mountain Home, AR, USA

Exhaust fumes in cabin as well as a popping noise when I turn left and felt like power steering was going out. Popping can happen while stationary or moving. Exhaust fumes in cabin when you accelerate. Has been happening since I've owned the car. Dealership (Ford) can not duplicate either. Purchased new tires last year and since that day, the SUV has a consistent vibration. They (dealership) Ford can not duplicate the issue. I was told today, the exhaust fumes only relate to the police SUV's. I've reported this since I've had the car....

- Eads, TN, USA

Car smells like exhaust, the smell is like egg or something dead the key won't come out of the ignitiononce I got the key out the car electrical was still on, the key was out but everything was on and beeping (electrical problems that ongoing) was having problems with the breaks, have taken vehicle in a few times regarding this issue the driver side window won't go down and keeps shaking while going down. One in a while I still hear a tapping sound under driver seat the air conditioner in the car takes 5 to 10 minutes to get cool in the vehicle I have all service reports and can provide more information in a report I have and can send video that have been taken of these issues. Thank you

- Riverside, CA, USA

My father has passed out twice both while driving 2 different years of a Ford Explorer and doctor's were unable to find a medical cause. The first accident in August he spent 3 days in icu undergoing multiple tests, the second accident on October 8th left him with 9 broken ribs(some in multiple places), a broken scapula and his #3 lumbar is fractured along with a week in icu. He has been through every test that the doctor's can think of and are unable to give an explanation as to why he passed out while he was driving. He has now been admitted to a skilled care facility due to so many broken bones. He was on a major highway in motion when he went unconscious both times totaling both vehicles. He remembers getting in the car and starting to drive and then nothing. He is a healthy 71 year old male who has no medical issues that would cause this. The first accident was on August 7th in a 2016 Explorer and the second accident was on 10-8-17 in a 2015 Explorer

- Clearwater, FL, USA

This vehicle is leaking carbononoxide as measured by a meter. I have had health effects consistent with co exposure. The dealer followed the tsb in an attempt to repair the co leak. The vehicle is still registering a couple leak on the meter. I do not feel that the vehicle can be driven by me safely. I have requested that Ford buyback the vehicle or allow me to turn the vehicle in 6 months before my lease ends but Ford has refused because they have said it is not a requirement by Louisiana lemon law. I am requesting assistance in returning the defective and unsafe vehicle to Ford.

- Terrytown, LA, USA

Since I purchased the vehicle I've experienced a smell that I described as burnt fireworks. I thought maybe that it was because it was a turbo car and I've never owned one prior. I've had it in for this issue already where they replaced the seals but I'm still smelling it. I've also had my vehicle in for service when the cabin began filling with smoke via the rear ac vents. I was told that there was a coolant line above the exhaust that wasn't tightened at the factory. When it bagan to leak, the steam rose up into the cabin. There's clearly a leak somehow if the steam from the rear of my vehicle gets into the cabin. I've contacted Ford numerous times but they continue to say that there is nothing wrong. I have had to pull to the side of the road because I became lightheaded. This isn't right.

- Theresa, NY, USA

Exhaust vapors enter the cabin. This usually occurs when under acceleration such as passing; climbing a grade or merging onto a freeway. The frequency has been increasing. The local Ford dealer could not help. I was told by Ford customer service that it only affects police Explorer. This is not true, unless my vehicle was originally intended to go to a police force.

- Fresno, CA, USA

The Explorer still has a strong exhaust smell in the cabin when accelerating hard. The Explorer has had all of the Ford recalls, including a new exhaust system and sealing of the rear seams and replacement of various water drain plugs.

- Plainview, NY, USA

While driving from New Hampshire to New York city and further onto New Jersey, I suddenly noticed that the lines started moving weirdly and that things just weren't normal. I was disoriented and was having trouble concentrating on driving and staying in my lane. So I rolled down the windows to let the fresh air in and the possible carbon monoxide out. I fought through the next 15 or 20 minutes of disorientation and periods of hallucinations to get to nyc safe, but still slightly out of it. Four days later, I was in the middle of nowhere, the rain was pouring down making it difficult to see already and the that's when the hallucinations started again. The lines seemed to be running past me and I didn't feel like I was moving, sort of like on a treadmill or something. I was confused, dizzy, my vision was blurred, I was having trouble breathing and it felt like my throat was burning. I didn't notice any smells though, my first clue to the poisoning was the hallucinations. Now I immediately rolled the windows down in the pouring rain to try and get some fresh air in the vehicle and pushed my face towards the window. I was in a panic that the issue would get worse and that I would possibly pass out or swerve into oncoming traffic. But the torrential downpour outside made it unsafe to pull onto the small shoulder of the road and there were no buildings to stop in, so I just kept the windows down with the rain coming in and kept driving, still suffering from the symptoms. Even after being back in my apartment and opening all the windows to get some fresh air in, I was still having trouble breathing, my chest felt heavy, I was having trouble completing basic tasks and was dizzy. I decided to go to the er where I was treated for carbon monoxide poisoning and discharged.

- Manchester, NH, USA

I purchased my vehicle in 03/2015. I notified the dealership of a funny odor and was told it was because the car was new, but that it would go away. As of today, the odor remains. In the fall of 2015, we drove to my inlaws house who lives approximate 25-30 miles from our home. My granddaughter who was riding on the third row seat was hard to wake up when we got home. She was very drowsy. After getting her in the house and preparing her for bed, I noticed she wasn't breathing and her eyes began to flutter. She was taken to the hospital by ambulance. We learned she had a seizure. Her brother on that same night began throwing up, but we thought it was due to nerves. Test were conducted, but didn't really tell us nothing. On 12/24/17, we took a road trip that lasted more than 4 hours due to traffic. My family was very sleepy and some complained of headaches. Two days later we were back in the car shopping and sightssightseeing, when my granddaughter who was on the back seat became unresponsive. We took her to the emergency room and was informed she had another seizure. They ran test and when we returned home, her primary care doctor had more test ran. On 09/02/2017, we took a vacation (3 hr drive) and the kids sat on the 2nd row seat. My grandson vomitted and my granddaughter cried while complaining of a bad headache. We experienced the same thing after returning home. Called her aftercare advise and was advised to give her tylenol. After seeing nbc4 carbon monoxide report, I called them. My truck was tested and confirmed the carbon monoxide is coming into the cabin of the car. It was suggested that I not drive the car. I called the dealership and was advise they are not addressing the issue and that I should call Ford Motor Company. I've placed two calls with no response from them. I'm concerned and fearful.

- Upper Marlboro, MD, USA

Ford Explorer police was stationary on us highway 59 North. The police officer in the driver seat lost consciousness for approximately one hour and 30 minutes. Another officer checked on the unconscious officer and found him to be not alert and un responsive, therefore he summoned ems and removed the unconscious officer from the Explorer. Ems was able to gain consciousness of the officer but he was disoriented, unaware of where he was and who he was. Officer was placed on oxygen and transported to local emergency room where his arterial blood was taken. Arterial blood was found to have approximately 20% concentration of carbon monoxide. Arterial blood was taken approximately one hour after being removed from the Explorer and 40 minutes of being administered oxygen by ems.

- Corrigan, TX, USA

Airbag light has come on for the second time. The vehicle is currently at approxi mately 62,000 miles. The previous time the airbag came on was for defective seatbelts with the airbags in passenger compartment. Also, a smell of sulfur is coming from the air vents when the air conditioning is on. The smell is strongest when the car is stationary. When the car is traveling at highway speeds without A/C on, there is no odor.

- Ringgold, GA, USA

Exhaust smell comes out of ac vent when the vehicle is driven under high RPM conditions (3500 plus), driving uphill, and hard acceleration. Vehicle is a 2015 Ford Explorer base model. Ford dealer in alexandria, va (ourisman Ford) checked vehicle when SUV was under 5000 miles. Told us that it is normal. Vehicle has 36K miles now and still has that exhaust smell under said driving conditions. I was told by dealer service adviser at last oil change that only police cars have this issue. A quick search on the internet as well as NHTSA states a lot of complaints about this from non-police cars. Exhaust sometimes smells like sulfur (rotten egg) smell.

- Fort Washington, MD, USA

Carbon monoxide like leak into the cabin Ford did not fix when we went to the dealership

- Jordan, MN, USA