10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
10,621 miles

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« Read the previous 20 complaints

problem #46

May 082021

Explorer

  • 54,000 miles
The vehicle was purchased in 2020 and so far I have had to replace the a pillar trim 3 times.once on the passenger side and twice on the drivers side. Costing over $100 each time just for the parts.the trim has come off twice while at highway speed, 60 mph, causing a loud noise and flying debris. The third time the trim came off at a slow speed off 35 mph and actually broke in half. I attached a photo of the trim piece. I believe the cause may be the plastic clips that hold the trim in place.

- College Place, WA, USA

problem #45

Apr 242021

Explorer

  • 55,000 miles
While driving down the highway at approximately 75 mph, the driver's windshield side trim molding detached from the vehicle. This molding impacted the side of the vehicle, and became fod on the highway. In review, only half of the molding detached from the vehicle, with half remaining in place.

- Las Vegas, NV, USA

problem #44

Apr 172021

Explorer

  • miles
Radio sparking and smoking plus peeling and bubbles inside the hood paint

- Sarasota, FL, USA

problem #43

Apr 092021

Explorer

  • 5 miles
Driving on highway, windshield trim on drivers side broke off. Once stationary, inspected where the trim was and it's completely gone & appears that the clips holding it there are broken and some gone. Passengers side trim is warped and appears loose. Also, drivers doors trim is now partly detached from door

- Miamisburg, OH, USA

problem #42

Feb 202021

Explorer

  • 45,000 miles
While traveling at approximately 70 mph the passenger side windshield pillar molding departed the vehicle. While researching part numbers and repairs online I have noticed this appears to be a common problem for Explorer from 2011- 2018. Also seems somewhat related to the current recall for Explorer roof racks that use some of the same mounting hardware. Parts separating from vehicles at highway speeds creates high risk of incidents.

- Springfield, VA, USA

problem #41

Feb 012020

Explorer

  • 44,000 miles
The hood of the vehicle is rusting along the front edge. It started with a small area at first a year ago by bubbling up from underneath. Now there are several visible areas along the front edge of the hood doing the same. It's a matter of time til the rust breaks thru the paint. 5 years old and I live in md. Mild winters. Shouldn't happen.

- Fallston, MD, USA

problem #40

Jan 012021

Explorer

  • 34,000 miles
Paint bubbling and peeling around front edge of hood showing rust underneath. Vehicle is garage kept and cleaned regularly.

- Denham Springs, LA, USA

problem #39

Apr 162020

Explorer

  • miles
Power locks get stuck on either lock or unlocked not allowing me to either lock or unlock the car door on driver and back passenger door. Plastic stripping panels on front driver and passenger doors are coming off and the panels connected to the windshield on both sides. Power seats do not hold the memory of where it was left. The seat goes all the way up to the steering wheel when memory buttons are pressed or if the keyless code on the door is used to unlocked the car. Keyless entry will unlock without to code being typed in correctly. Using the first three numbers can unlock the door. All of these things happen will the car is stationary.

- Vidalia, LA, USA

problem #38

Sep 072018

Explorer

  • 15,000 miles
Not long after purchasing the vehicle from a dealership I was driving down the highway with my family when the driver windshield pillar mold flys off my vehicle and into traffic behind me. A few weeks or so later the same thing happened to the passenger side. I was looking online for parts and noticed many people complaining about this issue.

- Boyd, TX, USA

problem #37

Aug 082020

Explorer

  • 61,000 miles
Passenger side windshield trim molding flew off while driving. Driver side door trim panel loose.

- Nashville, TN, USA

problem #36

Sep 072019

Explorer

  • 40,000 miles
Plastic roof rack top caps are poorly affixed and came loose on highway and blew off the vehicle. This presents hazardous road conditions for drivers and pedestrians. After the incident, I researched and found that this is a well documented issue with this generation of Ford Explorer.

- Mesa, AZ, USA

problem #35

Jan 182020

Explorer

  • 84,400 miles
The recalled toe link on the rear suspension broke 3 months after it was replaced and cause a crash while diving down the highway, slowing for a speed zone for a town. Involving body damage. And the vehicle was repaired and 1 week after getting it back from the dealer the link broke for a second time, while on a curve with cruise control on road conditions were dry both times.we have owned the vehicle for 6 weeks total and have only been able to drive for 2 of them.

- Fosston, MN, USA

problem #34

Feb 032020

Explorer

  • 37,750 miles
Plastic moldings on the right and left of the windshield fly off at highway speeds and the weatherstripping splits and bangs against the windshield

- Charlotte, NC, USA

problem #33

Feb 022020

Explorer

  • 37,500 miles
Obeying speed limit driving down the highway on N127 towards jackson Michigan, going past an on ramp and my passengers windshields outer pillar cover flew off out of no where, no reason, very unexpected. Almost hit a car that was coming onto the highway on a on ramp. I have found 5 other reports of exactly same thing. My vehicle only has 37K miles on it, have only drove it barely 3 months. This should not have happened or be happening to vehicles. Other complaints I found vehicles were at 40K miles or 41K miles. Timing of all 6 incidents is not a coincidence. All 2016 Ford Explorer all within last 6 months.

- Jackson, MI, USA

problem #32

Jun 012019

Explorer

  • 29,000 miles
The oem roof racks will not stay mounted on the vehicle. I took the vehicle to Ford and they told me there was nothing that could be done. Ford recommended that I take it to trucking thunder and see if they could help. I took the vehicle to trucking thunder and they said I should follow up with corporate at Ford because this is something Ford needed to correct. I purchased new retainer clips (this is what holds the racks down) and replaced them but it did not fix the problem (part #fb5Z-7851050-a). The roof racks will not stay mounted on either side of the vehicle. Last week I super glued them down and this has help so far. The racks were popping off when I was driving down the road. It was a serious safety issue. I make it a point to inspect other Explorer roof racks when I see them and I have not found one that was not having the same problem as me.

- Chesterfield, VA, USA

problem #31

May 012019

Explorer

  • 72,000 miles
Both pieces that hold the windshield to the car on the left and right of the windshield have flown off on my car and several others I know who also own a 2016 Ford Explorer.

- Davidsonville, MD, USA

problem #30

Jun 152019

Explorer

  • 48,000 miles
The key pad on the driver door fell off while driving on a highway. Then an hour later, also while driving, the lift gate light came on. I was unable to open the lift gate by any means. Ford charged me approximately $450 for the door panel. It was $900 to repair both. It is unknown what caused both problems.

- Oakdale, NY, USA

problem #29

Aug 042019

Explorer

  • 38,000 miles
2016 Ford Explorer XLT - while driving 70 mph on straight highway, the plastic outer pillar windshield trim on the passenger's side of the window shield detached without warning. The vehicle has not yet been taken to a dealer or independent mechanic for diagnostic testing or repairs. The failure mileage was ~38,000.

- Orlando, FL, USA

problem #28

Jul 122019

Explorer

  • 60,000 miles
On separate occasions, my vehicle's driver side and passenger side windshield pillar/molding trim flew off vehicle while driving on the highway. The plastic which the panel is defective.

- Dallas, TX, USA

problem #27

Apr 062019

Explorer

  • 35,000 miles
2016 Ford Explorer windshield pillar trim falling off. Ive read numerous post about others having the same problem. Flying off the vehicle while going down the highway. Danger of hitting the car behind or causing them to swerve and wreck. The dealership wants almost $1000 to fix this, thats outrageous and Ford should be paying for these repairs.

- Austin, TX, USA

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