10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,195 miles

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« Read the previous 20 complaints

problem #2

May 282016

Explorer

  • 300 miles
Window trim came flying off while driving on the highway. At 300 miles on the vehicle this was very scary. Not knowing what was taking place trying to get to the shoulder cars behind had to deal with the flying piece of trim that flew off of our car highway no turnpick in rush hour traffic.

- Perrineville, NJ, USA

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problem #1

Apr 232016

Explorer

  • 250 miles
The automatic liftgate functioned on its own without any operator input. This has happened 3 times within approximately one month of ownership. Also one instance of liftgate closing on head. Ford claims they are aware of similar complaints and is working on a fix."?" if the operator were not aware this occurred and a child or pet were in the 3rd row, this could have serious consequences. Please see attached repair order with Ford's response. All instances so far were vehicle in park with operator near the rear end or behind of the vehicle.

- Marysville, MI, USA

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