10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
27,586 miles

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« Read the previous 20 complaints

problem #183

Jul 132018

Explorer

  • 37,404 miles
A strong exhaust smell enters the car regularly when the car is in motion. This is especially strong when accelerating (even lightly) or going up a hill.

- Walkersville, MD, USA

problem #182

Jun 212018

Explorer

  • 50,000 miles
Carbon moxnoxide and odor from the exhaust coming into the cabin car causing headache and dizziness while driving. Increased odor with speed and A/C on.

- Firestone, CO, USA

problem #181

Jan 222018

Explorer

  • 80,000 miles
The contact owns a 2016 Ford Explorer. The contact stated that the exhaust unit caused fumes to enter the cabin of the vehicle. While driving 65 mph, the carbon monoxide unit installed in the vehicle alerted the contact of the fumes. There were no warning indicators illuminated. The vehicle was taken to the dealer (stivers Ford Lincoln, 1450 E. hickman rd, waukee, ia 50263), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Des Moines, IA, USA

problem #180

Nov 012016

Explorer

  • 28,000 miles
There is a rotten egg smell everytime we accelerate at a high speed when the ecoboost is used. I've taken it to Ford to have seals checked and the smell is still there. My toddler complains of headaches everytime we're in the vehicle and I've had nausea several times. I am now pregnant and worry the fumes will affect the unborn baby.

- Redding, CA, USA

problem #179

May 042018

Explorer

  • 5,000 miles
I bought my Ford Explorer 2 years ago brand new and everys since I bought it I have had headaches. Dizziness while driving and electrical problems with it. My husband has also been treated for headaches and we believe it is from our Ford, we don't have these issues until we are in the car for long periods of time. The dashboard goes blank a lot and it loses power.

- Omaha, NE, USA

problem #178

Apr 152018

Explorer

  • 48,500 miles
We purchased our vehicle in may of 2017, and noticed weird smells. Took it on a road trip and noticed them again in July. After the late July 2017 news release of co in Ford Explorer, we used co monitors and in fact, had co readings. It has been to the dealer approx 10 time and had the tsb service performed, but the problem still exists. I've had 3 different cases open with Ford, and during the last case, they denied my "buyback" request. Please help. Photo attached and videos can be mailed in that show co levels and then show co levels going to zero when we roll down the window. We have had co problems for over a year now. Please help because Ford won't.

- Summerville, SC, USA

problem #177

Apr 062012

Explorer

  • miles
Driven 2013 and 2016 Ford Explorer sports total 130 K miles, am extremely ill due to carbon monoxide issues, complained to my dr's for over four years headaches, dizzy, blurry vision, overall confusion, not comprehending, shortness of breath, chest pain and sweating, had sinus surgery June 2017 thought that was the issue, never felt better after surgery, my ent's stated not sinus issue, has to be underlying medical issues, went to Ford dealership two months ago, asked technician why so many cop Explorer in for service, tech related, carbon monoxide issue technical bulletin recall, had taken my 2016 in a year ago complaining of exhaust odors, went home googled carbon monoxide poisoning and was astonished to see that all of my medical complaints to my dr's over the past four years related to long term exposure to carbon monoxide poisoning, feel Ford is trying to just wipe their hands, these cars are killing people, especially drivers like my self who are in their vehicles for extended periods of time.kindly reply to what may be accomplished to get Ford to take responsibility for these death cars

- San Dimas, CA, USA

problem #176

Feb 282018

Explorer

  • 37,000 miles
Strong exhaust smell leaking into the cabin.

- Virginia Beach, VA, USA

problem #175

Feb 162018

Explorer

  • 28,400 miles
I have noticed theres a burning smelling from heater/ac vents right after acceleration from vehicle being stopped. I can confirm its a burning smell (similar to burning plastic or rubber). When the smell is present, it feels like theres lack of acceleration from the gas pedal. Almost like if theres a clogged air filter or issue with transmission or exhaust. It feels like that kind of poor acceleration issue. The burning smells last for about 1-2 minutes and I'm not sure where its coming from. The odor is a very strong odor and I'm waiting for a fire to break out somewhere when this odor is present. I have a service appt on Monday, Feb 26 and hopefully something will be found. The last thing I want is to be driving and the vehicle breaks down, let alone catches fire for some reason.

- Broadview, IL, USA

problem #174

Dec 262017

Explorer

  • 70,000 miles
2016 Ford Explorer accelerates while driving. My vehicle has been in and out of dealership since 12/26/17. I am currently in a loaner vehicle. Receive update first week of Feb 2018 that the transmission dept was behind and that they will let me know as soon as possible if I need a new transmission.

- Lathrop, CA, USA

problem #173

Sep 012017

Explorer

  • 29,000 miles
The contact owns a 2016 Ford Explorer. While driving 30 mph, the contact observed an odor underneath the third row seats. The contact began feeling drowsy and dizzy. The issue occurred several times. The vehicle was taken to apple Ford Lincoln (8800 stanford blvd, columbia, md 21045, (866) 841-9642) where it was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 29,000.

- White Plains, MD, USA

problem #172

Jan 242018

Explorer

  • 20,000 miles
Under acceleration there are instances of what seem to be exhaust fumes being present in the cabin of our Explorer. This has led to headaches for myself, my wife and our 7 year old son.

- Palm Bay, FL, USA

problem #171

Jan 252018

Explorer

  • 36,315 miles
The contact owns a 2016 Ford Explorer. While driving various speeds, the contact felt very tired, weak, dizzy, and sleepy. Since the contact was suffering from a cold at the time, she could not determine if there was an odor in the vehicle. The contact was able to drive back home. The failure occurred without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 36,315.

- Albuquerque, NM, USA

problem #170

Jan 152018

Explorer

  • 100 miles
From the day I took delivery of my 2016 Ford Explorer Sport, there was a prominent smell in the cabin that appeared under moderate acceleration. I initially believed it to be caused by the "breaking in" of a new engine. However, the problem persisted. Passengers would continually ask me about the awful "rotten egg" smell in my Explorer. I was getting headaches and feeling nauseous at times while driving my Explorer. After researching the issue on the internet, I found countless reports of others having the same experience with their Explorer. I took my vehicle to auto nation Ford in scottsdale, AZ and the service advisor told me they've had several folks with the same issue and that Ford had issued a service bulletin on how to resolve the problem. I was told that there was a design flaw leading to the exhaust fumes re-entering the vehicle through the ventilation system. The advisor indicated they would need the car for at least a week to re-seal the system to minimize the problem. After having my vehicle for several weeks, I received it back and the issue was not resolved. I returned the car to Ford and they arranged for me to have loaner Explorer while they worked on mine. It had the same exact issue. My Explorer was at the dealer for well over a month and I was told that they were waiting for Ford to engineer and manufacture the parts needed to fully resolve the exhaust leaks. After finally getting the car back, the issue initially seemed to improve, but quickly returned. The dealer has stated they have done all they can and that no other fix exists. This is completely unacceptable and unsafe. I have a wife and 3 children and I do not feel comfortable driving with them in the vehicle beyond very short trips. We've even gone so far as to rent vehicles for family road trips due to the issues with our Explorer.

- Scottsdale, AZ, USA

problem #169

Dec 012017

Explorer

  • 4,900 miles
The contact owns a 2016 Ford Explorer. While driving various speeds and depressing the accelerator pedal for extended periods of time, a foul odor was present inside the vehicle. The contact indicated that the failure mainly occurred while ascending up a hill or driving on the highway. The vehicle was taken to dana Ford (266 w. service rd, staten island, NY), but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 4,900.

- Brooklyn, NY, USA

problem #168

Nov 132017

Explorer

  • 40,000 miles
The contact owns a 2016 Ford Explorer. That contact stated that while driving, there was an odor of fuel emitting inside of the vehicle. The vehicle was taken to a unknown local Ford dealer for a diagnosis where the mechanic advised the contact that the fuel pump needed to be replaced. The vehicle was repaired. The contact again was driving the vehicle a week later, and smelled a fuel odor again inside the vehicle. The contact called the Ford Motor Company located at 1 american road, dearborn, mi 48126 (313)322-3000, and was advised to drop off the vehicle for a diagnosis. The contact was advised the fuel pump was leaking from a crack in the pump. It was unknown if the manufacturer was contacted or not. The failure mileage was 40,000.

- Southfield, MI, USA

problem #167

Sep 182017

Explorer

  • miles
Smell of exhaust enters in passenger cabin whenever driving when rpms are higher.

- Plainfield, IL, USA

problem #166

Jan 092018

Explorer

  • 42,000 miles
Began feeling very sick on Friday January 5th, car had bad exhaust smell. Headache, dizziness, nausea, this continued over the weekend so much so that I did not drive anywhere Sunday from 1:00 on or at all on Monday. Woke up Tuesday feeling ok and drove my car to work, while driving the 4 miles on the fwy to get there my car started smoking profusely from the exhaust pipe. I immediately took it to Ford, it is still there. They are refusing to pay for repairs, they say turbo engine and engine need repair/replacement. Could this have to do with the exhaust issues I see people keep having? never once did the check engine light come on since I've owned the vehicle (2 yrs, 2 months) could there really be that much wrong with the car without even a hint there was an issue and no check engine light?

- Capo Beach, CA, USA

problem #165

Jan 182018

Explorer

  • 16,000 miles
Suddenly have an influx of exhaust fumes in cabin area while the vehicle is running but especially while idling. Appears to enter from air conditioner and there is a strong odor under the hood.

- Chesterfield, VA, USA

problem #164

Jan 102018

Explorer

  • 30,000 miles
The contact owns a 2016 Ford Explorer. While driving various speeds, there was an abnormal exhaust odor in the vehicle. The vehicle was taken to rockwall Ford (990 I-30, rockwall, tx 75087, (972) 290-2200) where it was diagnosed that there were exhaust fumes from the engine that entered the vehicle. The contact was informed that there was a warranty repair provided by the manufacturer. The vehicle was repaired; however, while test driving the vehicle, the contact became ill from the exhaust fumes. The manufacturer was informed of the failure. The approximate failure mileage was 30,000.

- Rockwall, TX, USA

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