10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,292 miles

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« Read the previous 20 complaints

problem #13

Jun 152016

Explorer

  • 6,000 miles
The throttle body on my Ford Explorer failed at only 6,000 miles.

- Cumming, GA, USA

problem #12

Jun 112016

Explorer

  • 5,007 miles
I was on my way home from ocean city, & was slowing down at a stop light, when a wrench lit up on my dash & I totally lost all acceleration. I was unable to accelerate and could hardly move. Luckily, I was in the right lane & was able to drift slowly off the highway into a gas station. I live 2 1/2 hours from where this happened & it was a Saturday night, and nothing was open. I took manual out and found the 24 hr roadside assistance number, which they were able to get a tow truck for me. And I had purchased the extended warranty but the 24 hour help line could not advise me on anything, just to call my dealer in the morning, which the next day was Sunday, and no one was open til Monday. The tow truck driver came & towed my truck to the nearest dealer, which is still 125 miles from home. Received a call Monday, 6/13, that it is the throttle body that needs replaced, but the part is on back order and no idea on when the part will be in, but they put a rush on it. I was told that I could pick up my truck, but that it could happen again" why would I drive it knowing that I could lose power while driving it again" next time I might not be so lucky and be able to safely get off the road........ needless to say, I have a rental car, which Ford is paying for and have no idea on when my vehicle will be fixed, as they are not providing me with an estimated repair completion date at this time. I bought this truck so I wouldn't have to worry about breaking down, my previous vehicle was a 2006 Ford Explorer with 237,500 miles on it that only let me sit once, I have only made two payments on my new truck, and am without my new vehicle. From what I am reading, this is a recurring issue with 2016 Ford Explorer, this problem should be a recall issue, & if the part is on back order, then it's definitely a problem.

- Pasadena, MD, USA

problem #11

Jun 112016

Explorer

  • 6,100 miles
Was driving down a street, going about 40mph, the car immediately slowed to 5pmh and would not accelerate even when pushing the gas all the way down. I had to coast it home, drop the family off, and then coast it to the Ford dealership. Upon arriving, the dealership informed me that Ford was aware of the issue and that all parts are currently on back order.

- Plainfield, IL, USA

problem #10

Jun 062016

Explorer

  • 4 miles
I was driving approximately 40 mph when I lost acceleration. The wrench system light appeared and I quickly coasted to the side of the road. This was very dangerous as I was driving around a blind curve and if a vehicle had been following closely I would have been rear ended. From what I have been reading it appears I am having an issue with the throttle control.

- Piermont, NY, USA

problem #9

May 062016

Explorer

  • 13,806 miles
The contact owns a 2016 Ford Explorer. While driving 65 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the throttle body failed and would need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,806.

- Mitchellville, MD, USA

problem #8

May 272016

Explorer

  • 1,700 miles
Was driving my 2016 Ford Explorer XLT on a busy road and was going approximately 40 miles per hour when the vehicle suddenly went into what appeared to be "limp mode" and would barely move....my guess is about 2 mph. It was very sudden and occurred without any type of warning. I was able to roll into someone's downhill driveway where the vehicle sat for several minutes. I restarted the car multiple times and while pressing on the gas pedal the car remained in "limp mode" and would not move. The dashboard lit up and displayed the following icons: Wrench, airbag and engine lights. If I would have had anyone behind me or would have been driving on the highway when this occurred I would have been killed. This is a major issue that the general public needs to be made aware of.....this is a major danger that has the ability to produce catastrophic results.

- Cincinnati, OH, USA

problem #7

May 182016

Explorer

  • 5,000 miles
Was driving vehicle on major roadway and stopped at a red light, when light turned, vehicle did not have power and would only go 2 mph. Had vehicle towed to local Ford dealer and they didn't know what the problem was and it took 3 days for them to work with Ford tech support to identify the problem. Was told electronic throttle body (etb) needed to be replaced but it is on national back order and won't be in for 2-3 weeks.

- Howell, NJ, USA

problem #6

May 182016

Explorer

  • 5,000 miles
I was driving 60 mph, straight, in the express lanes on a highway (2 lanes, no shoulder). The accelerator pedal stopped working. It was rush hour traffic. I had to immediately put on my hazards and try to move to the side as best I could. It was a very dangerous situation as cars and trucks were veering very close to me and were also traveling fast when all of the sudden I lost speed. I was almost hit by several cars. I called both the dealer and Ford roadside assistance. No help ever arrived. I had to call my own tow truck 3 hours later. The il dept of transportation was forced to bump me off the road after I was stranded for over 2 hours with no help.

- Chicago, IL, USA

problem #5

May 132016

Explorer

  • 11,000 miles
Coming out of stop sign the vehicle stalled, then it wouldn't accelerate. Check engine light came on vehicle was towed. Dealer doesn't know when the new part will arrive. The problem is a bad throttle body.

- Washington, NJ, USA

problem #4

Apr 032016

Explorer

  • 5,400 miles
On my 2016 Ford Explorer, limited model, 3.5L ti-vct V6 engine, the throttle body caused my to pull over 3 times on 2 different freeways. Vehicle has been at a dealership for 3 weeks waiting for the back ordered part.

- Oak Glen, CA, USA

problem #3

Apr 092016

Explorer

  • 4,900 miles
Faulty throttle bottle. While cruising slightly under highway speeds the vehicle entered "limp mode" which prevents the maintaining of speeds creating a safety hazard. New throttle bodies are on "indefinite" back order which in my opinion correlates with a systemic, ongoing issue.

- Manvel, TX, USA

problem #2

Apr 112016

Explorer

  • 7,000 miles
A week ago the vehicle showed 45 miles till empty. Backed out of the drive way to get gas and the car lost all power. Dash showed engine light and air bag. Filled up with gas and the lights went away. Today, going down the highway I lost all power. Talk about accident waiting to happen! luckily I was able to cruise to a exit and into a parking lot. Had to call Ford towing to come and get me. This is a 2016 Ford Explorer. Only 7000 miles. Brand new vehicle should not have this type of problem. Then the sensors around the car go off when there is nothing around. I know I am not the only person with this lost of power issue. I believe that the only way to actually get some assistance with this problem is after someone gets hurt and sues Ford. Another problem is there is a knocking sound as soon as the car is turned on and driven. You feel and the steer wheel knock along with the sound.

- Live Oak, TX, USA

problem #1

Aug 312015

Explorer

  • 358 miles
Sept 31st - with 358 miles and less than owned for 24 hours all adaptive equipment failed, flashing ABS failure loss of speed control. Oct 1st car taken to jclewis Ford in savanah, ga, was called by the dealer approximately 3 hours later and was told to pick the car and the only problem was to realign and reset computer software. I took the car and drove 39 miles and we sustained a total repeat of the problems. At this point the dealership said they had no idea at point what was wrong or the cause of the problem, approximately five days later I was told the cause was the failure of the rear ABS wheel sensor which they told me was replaced and also that they had driven the car for few days and it was now operational. I did pick up the car and again within a few miles we sustained the same failure with an added feature I backed out of my parking space and found that I had lost any ability to move forward and there was a severe grinding noise emanating from transmission, drove the back to dealer ship for the fourth time and was told that even though I was told that the Ford dealer mechanic did not replace any parts as I was told. As of today Sept 18th the car is still with the dealer and was told that in fact replaced the left ABS wheel sensor but they said that in fact was not the problem and that it still existed. I was told that they were think it is being caused by some type of short in a wire harness but they still are awaiting parts. I have requested a meeting with a Ford representative but I was told by the service manager that he could not arrange a meeting. I was told by a Ford representative I believe detroit that I should look at the back of the owners manual for advice on the lemon law.

- Berlin, MD, USA