While I was driving I started to get a strong smell of rotten eggs/sulfur that filled the cabin. It got so strong that I had to roll down the windows to air it out and it started to give me a headache. It happened again while driving back to my home that same day. The smell got so strong it started to make me dizzy, nauseous and gave me a headache.

- Papillion, NE, USA

The first time my steering got stiff on 09/13/2019 while trying to make a left turn on a city street. In the process of making the left turn my steering wheel got stiff, and the steering fault hill start and trac light went on. I was unable to control the steering wheel which cause me to get up onto the side walk and almost hitting a tree. I had to slam on my breaks in order to avoid the accident. My kids body jerk back and forth really hard. I turn my car off and back on, and the steering wheel was was no longer stiff and working. I was able to drive home. The second time steering wheel got stiff was on 10/05/2019. While on the curve of a ramp to get off the freeway the steering wheel got stiff again and the steering fault, hill start and trac lights went on as well. Once again I had to slam on the breaks in or. I der to avoid hitting the rails, as I was not able to control the steering wheel. I try turning my car off and back on again to see if my steering wheel would work again, but it still did not work. I had to call my husband to come pick me up. I took the car to the dealer and I was told that they H.ad to replace the whole power steering equipment which cost me a total of $2350.39

- Los Angeles, CA, USA

Two separate failure within a four day time span. Company sold me the vehixal said it was a tie rod and fixed the right passenger rear wheel. The vehical was real eased to me today with the understanding that the rear suspension was fully repaired. I had a high speed accident after the left rear tir rod broke at a speed of 80 mph. Due to the suspension breakage, the car went off the interstate at high speed. The rear end suspension had complete failure and the auto dealership released the vehicle to me with the full with assurance the issue was fixed. This was a very serious incident with a potential deadly outcome.

- Rapid City, SD, USA

Power locks get stuck on either lock or unlocked not allowing me to either lock or unlock the car door on driver and back passenger door. Plastic stripping panels on front driver and passenger doors are coming off and the panels connected to the windshield on both sides. Power seats do not hold the memory of where it was left. The seat goes all the way up to the steering wheel when memory buttons are pressed or if the keyless code on the door is used to unlocked the car. Keyless entry will unlock without to code being typed in correctly. Using the first three numbers can unlock the door. All of these things happen will the car is stationary.

- Vidalia, LA, USA

I have a 2016 Ford Explorer with 94,000 miles. We noticed that the ac was blowing hot air so we took the car in for a repair on 9/8/2020. The dealership called us back to inform us that the water pump had failed which caused antifreeze to leak into and on the ac compressor causing it to fail. We were quoted a price of $2600 for the repair the water pump. I was also told that many police cruisers with the same motor are having the same issue. Ford recommends that the water pump be replaced at 150000 miles' the miles on the SUV are highway miles.

- Medford, NJ, USA

The entire air conditioning system has corrosion and rusted completely out. This vehicle is only 4 years old. It should not be rusted beyond repair. This entire system is very costly. There is a leak at the rear evaporator housing connection.

- Center Line, MI, USA

While driving on trips over 30 minutes I experience headaches, nauseous and fatigue. I have an appointment with Ford dealer on August 27, 2020

- Bakersfield, CA, USA

Exhaust is getting into the cab of vehicle when under moderate acceleration to pass vehicles and when the window or windows are open it is even worse.

- Granger, IN, USA

Getting very heavy fumes of exhaust inside the cab. Smells like exhaust or the catalytic converters. While in motion and then when getting back in the vehicle any time later. Does not matter where it was driven.

- Louisville, KY, USA

Very soon after accelerating anywhere near full throttle we smell a burning type emissions smell within the cabin of the vehicle. It is most noticeable in the backseats but is alarming enough to where we need to open the windows every time we need to accelerate quickly.

- Centennial, CO, USA

Employee was driving home from work. He had warmed up his car before driving about 10 minutes. All of a sudden his back window exploded. Weather was colder. Found online that there was a problem with Ford's windows having issues with windows getting too hot and then popping when the cold air surrounded it..

- Richmondville, NY, USA

/employee started the car to warm it up and the back window exploded. Had to have back window replaced. Vehicle had been parked overnight in his driveway.

- Richmondville, NY, USA

When sitting idle and stationary, a strong odor of rotten eggs/exhaust enter the cabin through the air vents. The car continues to have a strong odor after being turned off. The odor was so strong outside the vehicle that we had to park it far away from the house because the smell was coming into the house through the garage. After taking the car to the Ford dealership and them telling us it was fixed, I trusted that the vehicle was safe and took my 4 year old daughter to the grocery store. Immediately at the first stop light and sitting in idle, the odor was released into the cabin of the car- no different than prior to being "fixed." We called the dealership and they told us we had to drive the smell off and push it through the ventilation system. The smell continued without relief and I immediately drove the vehicle home (15 minute drive) with the windows down during an Ohio winter of 34 degrees Fahrenheit for my husband to return the vehicle to the dealership. Upon arriving home, even with the windows down I had a headache and felt nauseous. I would hate to know what would have happened if I continued to drive the vehicle at the dealership's advice. Our vehicle was returned to us a second time and the issue was still unresolved. At this moment, our vehicle is at our local Ford dealership with what seems like no end in sight. Ford has put us back into a faulty and dangerous vehicle twice now and we have little trust or faith that our Ford Explorer will be returned to us as a safe family car. Also to note, we did have the vehicle serviced for recall related to carbon monoxide.

- Findlay, OH, USA

Rutten eggs sulfur strong smell coming into cab during acceleration making it impossible to breathe in the car. Went to dealer few times but the problem still there. When Ford going to solve this problem?

- Bala Cynwyd, PA, USA

Vehicle emits a strong exhaust / sulfur smell when accelerating or placing a load on the engine such as using A/C or driving uphill.

- Ashland, VA, USA

For a few months when I would accelerate from a red light or sitting still the smell of rotten eggs would come into my vehicle. With me having kids I figured it was just them passing gas, however repeatedly it started happening & if the A/C or heater was on it was worse. I took it to world Ford in pensacola on Tuesday 02/04/2020, they did not get to it until 02/05/2020 and they informed me that they had a diagnosis & the way my vehicle was designed the aerodynamics were allowing the exhaust fumes to enter the cabin. I am absolutely upset at this being as though not only myself, but my kids, other passengers, and their kids have been exposed to carbon monoxide in a closed in area. Ford makes it sound acceptable by saying it's covered under warranty however a manufacturer default needs to be recalled and fixed immediately, this problem could have been fatal to myself, my family, and my friends.

- Pensacola, FL, USA

My car was completely totaled in an accident on 10/21/19. I received very serious multiple brain bleeds, facial lac, facial & head fx's & a severe tbi. My mom rec a concussion, facial lac concussion & a fx clavicle. We stopped at the stop sign & moved to the center between the 4 lanes & stopped again & we were hit by a large roll on roll off rock carrying dump truck in the middle of the lanes. The car was completely totaled & I was in a coma & airlifted to a trauma ctr approx 40 mins away, but I was in resp arrest & not expected to live. It is unknown exactly what caused the unsafe conditions, however I never cross straight across the traffic & we had been on a very very bumpy intersection the fri before the acc on Monday & the car had not been driven since that 5 hr trip of extremely bumpy rough road conditions on interstate 95 coming through part of nc, all of SC & part of ga.

- Springfield, GA, USA

My vehicle smells like gas in the inside. It's like carbon monoxide coming into the cabin and it's making my family lighted headed. Dealer can't look at vehicle for a week or longer. I'm afraid I'll pass out driving home from work. I have seen numerous complaints and the dealer is overloaded with the same complaint suddenly in clinton township,

- Clinton Township, MI, USA

Exhaust fumes entering the cabin of vehicle near middle and rear seats.while driving down highway at 70mph passengers turned on air for the back and an odd smell was noticed. Air was turned off at the back. Once at location ready to park smell began to get worse. Very noticeable inside and outside. Odor clung to skin. Possibly co leak.

- Gainesville, GA, USA

I was merging to enter the highway when all the sudden I couldn't control the acceleration and almost got hit by another car. The car will not respond to the gas pedal like if it was in the neutral position. This keeps happening randomly especially when driving a lower speeds and once you try to accelerate the car wouldn't respond for a bit and then does it abruptly. I almost got into a second accident and it was when I took it to the dealership because I refuse to drive it. They have my car since almost two months now without solving the problem completely because it does not show up in the computer diagnostic and they don't even have a recall for it. This is a very dangerous problem and it should off been part of a recall long time ago.

- Brockton, MA, USA