The windshield wipers activate by themselves, even when it is not raining and there is no water.

- Raleigh, NC, USA

In January of 2025 the rear windshield suddenly blew a hole in it after starting the vehicle with the remote start. I was advised that due to the cold temperatures and then the heat from the rear defrost caused this to occur. On Wednesday 12/31/25, the same exact thing happened. My vehicle was parked at my home in the garage when I remote started it. A few minutes later, my daughter and I got in, started it, then proceeded to back up when we heard a loud boom. Same thing happened as the first issue in January of 2025. No reason, no damage and it blows a hole it in near the rear wiper. This is causing glass shards to explode into the interior.

- Mount Pleasant, MI, USA

To whom it may concern, I am writing to formally file a complaint with ford. I request immediate assistance regarding multiple open recalls on my 2017 Ford Explorer Platinum. Despite multiple attempts to have these recalls addressed by my local Ford dealership and others, they have refused to perform all the necessary repairs. When I asked if they could at least order the required parts, I was informed that they would not, due to the parts being on back order with no timeline of when they would be available. This situation has become increasingly concerning, as one of the un repaired recalls has now led to water intrusion inside my vehicle, causing additional damage. Along with other recalls that are further causing damage. I depend on my vehicle daily, and the ongoing delays and lack of action from the dealership have only worsened the condition of my vehicle. At this point, I am requesting further help. I believe this situation warrants urgent attention, as it involves manufacturer-issued safety recalls that remain unresolved through no fault of my own, after various attempts to get these recalls fixed. I would appreciate a prompt response confirming that this case has been escalated to the appropriate department.

- Houston, TX, USA

Exterior windshield A-pillar flew off on the highway and ford said the repair was suppose to be ready on the latter half of 2024. This repair is not being dealt with in a timely manor. Manufacturer Recall Number 24S0. NHTSA Recall Number24V031.

- Kalispell, MT, USA

The weather stripping/seals around the windshield are crumbling/cracking and fly off the vehicle while driving and when loose create wind noise/rattle. Both sides and base near hood called a cowl I believe. Dealer indicated the cowl and trim could be replaced but would require significant labor and was not part of the A pillar recall. I asked if windshield was at risk or if it was just cosmetic and was advised no safety concern.

- Davis, CA, USA

So for starters the visibility wipers should have a auto wiper function as in when it detects rain they will automatically come on. Well they do but they also come on at random intervals even when it-??s not raining. Secondly the glove box design is horribly engineered and it falls apart by its self. My glove box flew open while driving down the road and caused me to run off the roadway with my kids in the car. Luckily my kids and I are safe and no one was hurt but something should be done about this. The tension cord that hooks to the glove box just snapped from the looks of it.

- Morgantown, KY, USA

This recall has been out for over a year and a half and I still do not have parts. It is LOUD in my car. At what point, can I get it fixed myself and charge it back to ford? thank you

- Katy, TX, USA

The windshield wipers on my 2017 Ford Explorer will not turn off, when the vehicle is. Of course the wiper switch is in the OFF position and it persists. This issue began without warning and continues consistently. This is distracting, obstructing my vision, and giving me a headache every time I get in my car. This potentially dangerous while driving, especially in dry conditions where the wipers can damage the windshield or reduce visibility by smearing debris. Based on online forums and other owner reports, this appears to be a common issue affecting many 2017 Ford Explorer owners. It also seems to be common in early models of the same generation meaning it has been a known issue and hasn-??t been resolved. This should be investigated as a potential manufacturing defect. A malfunctioning wiper system can create a hazardous driving condition and may warrant a recall

- Gig Harbor, WA, USA

The top and bottom rubber of the windshield is corroded, falling off, and flapping against the windshield. It is also making a whistling noise and wind is coming into vehicle from the top. I was told that the recall would fix that but once they came to fix it they only did the left and right side of windows and left the rest the way it was. I expressed my concerns on a few occasions but they refused to fix it. I-??m an elderly wheelchair bound female whose only transportation method is this vehicle. I have my daughter driving me to doctor-??s appointments and the whole time I-??m in the vehicle I-??m afraid the windshield will fly off. The noise is so loud and hard to hear. The sun roof appears to be leaking as well so air could be seeping though there too. The windshield wipers go off by themselves even when it-??s off or not raining. Even when the wipers are on there-??s a big delay to wipe windows which makes it hard to see. I-??m not sure if any of these issues are related but they have been brought to the attention of the manufacturer with no response.

- Duson, LA, USA

Safety Recall Notice 24S02 / NHTSA Recall 24V031 for my 2017 Explorer was done in January 2024 and I received the letter in February 2024. The parts still aren't available after 9 months which is unacceptable. I am now having to use long strips of duct tape on my windshield to hold these loose parts in place which affects my vision to drive and my windshield wipers to work correctly. I wasn't in any accident but concerned about what may happen. This has been going on since July 2024 when I went to the beach and we were going down interstate the piece came loose. We have been using duct tape since that has to be replaced weekly Nothing should take this long and replacements parts need to be made available to repair as soon as possible.

- Halifax, VA, USA

In addition to the details involving NHTSA Safety Recall 24V031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.

- San Antonio, TX, USA

All plastic parts around all doors and windows have become detached. Windshield wipers do not stay on. All lights and gps go haywire and flash on and off gps system goes off and makes loud buzzing noise

- Riverside, MO, USA

The trim around my windshield fell off while driving. I called a local ford store, Ed Martin Ford in Anderson, Indiana and was told the current recall does not cover this.

- Pendleton, IN, USA

The black trim/molding around the front windshield is breaking and perking off in chunks while driving on the freeway.

- Carlsbad , CA, USA

A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.

- Exeter, CA, USA

My windshield and windows collect condensation inside the vehicle during the winter and cold months. This occurs continuously while vehicle is in use and it causes me to not be able to see out my windows or windshield while driving.

- Wales, ME, USA

The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.

- Lithia , FL, USA

The windshield trim is detaching and won-??t go back into place. I-??m afraid it-??s going to fly off why driving and cause a wreck behind me. I-??ve read this is a known problem. I shouldn-??t have to pay for a known design flaw.

- Scottsbluff, NE, USA

Windshields wipers coming on and staying on although the settings are on the off switch. The wipers won-??t turn off at all

- Chesterfield, VA, USA

2017 ford explorer. Driving down the interstate and the window trim around front window starts flying off. It-??s completely dry rotted. No warning, have not taken it to the dealership because they charge $150 just for diagnostic.

- Yorktown , VA, USA