The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact observed dry rot and cracks in the rubber seal around the perimeter of the windshield. Additionally, there were big chunks of the seal missing. The vehicle was taken to an independent mechanic but was not diagnosed. The contact believed that the failure was associated with NHTSA Campaign Number: 24V031000 (Structure). The manufacturer was notified of the failure. The failure mileage was 24,000.

- Midlothian, VA, USA

The contact owns a 2017 Ford Explorer. The contact stated that the keypad and trim detached while driving at approximately 70 MPH. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V44000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

- Sun Prairie, WI, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 70 MPH, the passenger-??s side A-Pillar trim detached and flew onto the roadway. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Stockton, CA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the front windshield trim detached and flew off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

- Bessemer, AL, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 10 MPH and coming to a complete stop, the passenger's side windshield exterior A-pillar trim separated from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,679. VIN tool confirms parts not available.

- Cedar Hill, TX, USA

The contact owns a 2017 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the front driver-??s side door keypad fractured in half leaving the wires exposed. No warning lights were illuminated. The dealer was made aware of the failure but confirmed that the parts to fix the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

- Spring Hill, FL, USA

The contact's father owns a 2017 Ford Explorer. The contact-??s father received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the A-pillar trim was loose upon inspection but had not detached from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

- Mesa, AZ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the passenger's side front windshield trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

- Athens, GA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-Pillar trim had started detaching from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, GA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim started detaching from the vehicle, and there was moisturize entering the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

- Wilmington, NC, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the front passenger-??s side A-pillar trim detached and flew onto the road. The contact stated that her husband was able to pull over and retrieve the A-pillar trim. In addition, the contact stated that air was leaking into the vehicle from the front passenger-??s side windshield. The contact stated that the A-pillar trim was temporarily repaired and clipped back in place. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

- Reseda, CA, USA

The contact owns a 2017 Ford Explorer. The contact stated that the windshield rubber and trim cracked and detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 38,000. VIN tool confirms parts not available.

- Elmira, NY, USA

The contact owns a 2017 Ford Explorer. The contact stated that the seals on the driver-??s and passenger-??s sides of the front windshield had deteriorated. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Yorktown, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the A-pillar applique trim detached from the vehicle and struck the vehicle behind. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

- Brookhaven, MS, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that there was water entering the vehicle from the passenger's side to the middle lower side of the windshield. The contact stated that the failure occurred while the vehicle was in the rain or at the car wash. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Port Orange, FL, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 55 MPH, the A-pillar trims detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

- Kearny, NJ, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40 MPH, she noticed that the A-pillar trim was detaching from the vehicle. The contact stated that the failure had gotten worse. The vehicle was taken to a local dealer where the contact was advised that the parts for the repair under NHTSA Campaign Number: 24V031000 (Structure) were not yet available, and that she would have to pay out-of-pocket for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Stockton, CA, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the A-Pillar trims were rattling. The contact stated that the windshield was not properly sealed or secured. The vehicle was repaired on several occasions at the residence by an independent mechanic; however, the failure persisted. The contact stated that the windshield had been changed several times. The contact stated that after the repair attempts, tape was used as a temporary fix. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

- Niskayuna, NY, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 70 MPH, the front driver-??s side windshield trim detached from the vehicle. The contact took the vehicle to the dealer and the contact was informed that the trims and the windshield needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

- Suffolk, VA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver-??s side A-pillar trim flew off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

- Las Vegas, NV, USA