10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 9,046 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
While the engine is started the odor and ailments are much more present but there is still a presence of an odor inside the cabin and ailments still impact driver when vehicle is in the off position. Multiple drivers presented similar aliments such as severe headaches that lasted several hours after the exposure, runny nose, bloody nose and light headed/dizziness.vehicle has been brought back and forth to Ford and they replaced/reprogrammed HVAC system, removed rear bumper, replaced rear body vent, and rear trim. Ford also replaced exhaust system. Ford service center has been waiting for Ford corporate (hotline) to get back to them with our next steps because the odor and ailments are still occurring. We have contacted Ford corporation, Ford service center and Ford credit and no one is able to help me or rectify this situation. I am extremely concerned for my health as well as my wife and our 6 month old daughter due to this issue.
- Great River, NY, USA
Outside vehicle exhaust enters cab area when accelerating with air conditioner is
- Tallahassee, FL, USA
After hard acceleration the cabin fills with exhaust smell and I get a head ache instantly when you roll the windows down and it clears out of the cabin. Your head ache goes away. The car is fine until you accelerate again.
- Lake Jackson, TX, USA
Purchased this vehicle August 2016. Shortly there after starting suffering severe headaches. Visited my family doctor in November 2017 and was diagnosed with migraine headaches and prescribed medication. Went back to doctor December 2016 because medicine was not helping. I was having 2 headaches a week so they tried a more aggressive medicine to no avail. Doctor could not explain why! I have never experienced headaches until I purchased this vehicle.
- Shepherdsville, KY, USA
Smells like rotten eggs when I have my A/C on at freeway speeds
- Sparks, NV, USA
When I drive the truck lost power and the gas pedal don't work for 25 sec. Go off and on again. This happened driving in the highway and in city streets. This happened in three (3) different times. The dealer don't know what it is. Car is been on the dealer in three(3) different times.
- Long Island City, NY, USA
Back up camera does not work on a brand new car.
- Lees Summit, MO, USA
2017 Ford Explorer Sport-when my car is in acceleration there's an exhaust smell that consumes the cabin. This happens every time.
- Lucedale, MS, USA
Full accessory power active error message - received this message when I started the car to drive out my driveway, the car was fully locked up had to turn off and re-start.
- Summerville, SC, USA
I have a 2017 Ford Explorer that has a exhaust leak that I smell when I enter the highway. I also smell this odor when I tow my wave runner. The odor is so strong that my son vomited while in the vehicle. I took my 2017 Ford Explorer to the dealer and they told me that they were aware of the problem but can not fix it. This is a brand new vehicle that I cannot drive and Ford does not care. What can I do? I googled this issue to see if anyone else is having this issue and I found that there is a lawsuit against Ford for this same issue with 2011-2015 Ford Explorer. Why is Ford still sending out new vehicles with this same problem. Please help me get my Explorer fixed or replaced. Again I tried to get repaired but they told me that they know there is a problem but cannot fix it. I'm very worried about carbon monoxide poisoning !! please help!!
- Homestead, FL, USA
- La Porte, TX, USA