10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,046 miles

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« Read the previous 20 complaints

problem #271

Dec 282023

Explorer

  • miles
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.

- St. Petersburg, FL, USA

problem #270

Nov 202023

Explorer

  • miles
Car wouldn't start. All the water had run out due to coolent leak near water pump and in finding it they found leak near front engine mount. These are problems that other 2017 explorer owners have also complained about online. In addition, Kirkland Ford stated they are backed up on repairing the toe link and roof repair due to lack of certified mechanics. The 2017 whole vehicle should have been recalled due to the cheap parts used which has caused me to continually go in to have recalls fixed. While there they end up causing more issues causing me thousands in repair bills. I have scheduled with independent car repair shop for them to give me estimate of repairing the above items for January 10 the first date they had available.

- Kirkland, WA, USA

problem #269

Jul 092023

Explorer

  • miles
The rubber windshield trim is detaching from the windshield, causing a loud rattling/vibrating noise inside the vehicle. This issue also allows debris to get between the windshield and the windshield frame, causing even further damage.

- St. Petersburg, FL, USA

problem #268

Oct 102022

Explorer

  • miles
The gasket/seal surrounding the windshield on the passenger side front windshield was breaking off in sections. I had the dealer look at it while it was in the shop for some other recall work since I had only noticed it the day or so before. I was told it was the Pillar Moulding was coming apart but it was not a covered item. (Oct 2022) and the gasket itself was a wear and tear item. The gasket has continued to come off and has now caused the windshield to leak substantially.

- Oxford, PA, USA

problem #267

Dec 012023

Explorer

  • miles
In 2019 the Front Passenger B Pillar came loose and flew off while driving, this has been repaired. In 2022 the windshield A pillar came loose and had been repaired by myself. Now in 2023 the Front Driver B Pillar is coming loose and is pending repair. There is an existing safety report for these same issues, PE 23-001.

- Clayton, NC, USA

problem #266

Nov 012023

Explorer

  • miles
Windshield trim flew off on the freeway going 65mph causing damage to a vehicle behind me. This problem has been reported to my nearest ford dealership.

- Falling Waters, WV, USA

problem #265

Oct 042023

Explorer

  • miles
My two back doors wont lock or unlock. Very frustrating

- Arlington, WA, USA

problem #264

Nov 032023

Explorer

  • miles
2017 Ford Explorer windshield trim is starting to come off. Pieces have flown off behind the vehicle.

- Hanover, PA, USA

problem #263

Nov 022023

Explorer

  • miles
windshield molding is falling apart. Windshield cowl fell apart and had to be replaced. Now rest of molding falling apart, as well as interior door molding.

- Land O Lakes, FL, USA

problem #262

Oct 132023

Explorer

  • miles
Rubber front windshield trim is deteriorating in the sun. Pieces are braking off while driving & causes a whistling sound.

- Toano, VA, USA

problem #261

Oct 122023

Explorer

  • miles
The passenger side exterior windshield pillar trim piece flew off while driving on I20 west of Dallas Tx. Could have hit the car behind me.

- Ruidoso, NM, USA

problem #260

Nov 222021

Explorer

  • miles
The side Window Molding and mounting panel broke off while driving. When it broke off it could have hit a person or vehicle causing significant injury or damage, luckily it just narrowly missed the vehicle in the lane next to us. As this broke off while we were driving on the freeway we were unable to stop and retrieve the piece. Additionally, the molding along the side windows on the front doors is starting to detach. I'm seriously nervous to even drive this car anywhere because pieces seem to be randomly detaching and breaking off.

- Richfield, WI, USA

problem #259

Sep 032023

Explorer

  • miles
I was driving the speed limit on the thruway and my passenger side windshield outer trim flew off of my vehicle! It almost hit the vehicle behind me and cause myself and the vehicle behind me to swerve as it happened so suddenly it was startling.

- Gloversville, NY, USA

problem #258

Jul 012022

Explorer

  • miles
Windshield rubber trim has almost entirely come off. I'm concerned that the plastic trim is next. You can hear the air coming into the car through the gap and now during a heavy rainstorm on 95 I had water coming into the vehicle. I spoke to the dealership where I have the vehicle serviced when it first happened and told them I had read on the Ford Owners forum that this was a known problem and still no recall. At that time I was told it would cost hundreds of dollars to replace. I didn't have the funds then, and I don't have them now but I am forced to repair it at my expense because it is very dangerous and getting worse.

- Sebastian, FL, USA

problem #257

Jun 102023

Explorer

  • miles
Black plastic surround trim pieces of windshield and side door pillar are coming unglued and flying off at cruise speeds on highway without any warning or indication that it is about to happen. This presents a startle-effect distraction to the driver, possibly leading to lose of control of vehicle and/or impact hazards to following vehicles and pedestrians. Vehicle was taken to dealer for inspection and repair, and we were advised by the Maintenance Advisor to be on the look-out for a possible recall from Ford because they had been receiving a lot of these types of complaints. This has happened three separate times on this vehicle, each side of the windshield separated, and one side pillar is separating now.

- Mcallen, TX, USA

problem #256

Aug 202023

Explorer

  • miles
Windshield trim on both sides is broken and some is missing. It is available for inspection if done soon, I-??m afraid to drive it much as it is, so I need to get it repaired. I-??m concerned it could fly off and hit another vehicle and cause an accident, or my windshield could come out. I have not gotten service to look at it but will be soon if recall isn-??t done.

- Anderson, SC, USA

problem #255

Aug 122023

Explorer

  • miles
Windshield trim panels have come off vehicle while driving in normal conditions. This includes the factory installed drivers and passengers side moldings as well as numerous replacement pieces. Local dealership states there are no issues with components.

- Apache Junction, AZ, USA

problem #254

Oct 012022

Explorer

  • miles
I had a piece of window trim fly off while I was driving on the highway at 70 mph. When it flew off, it may have hit another car. With the piece gone, I am not unable to open the hatch and the dome lights stays on for a considerable amount of time. There is no way to turn off the dome lights, you have to wait for them to go off, which is sometimes more than 10 minutes. When the piece was replaced, the hatch worked as normal. I had the window trim replaced and the same thing happened. I was traveling down the highway over 70 mph and the piece flew off in heavy traffic. I, again, have not been able to open the hatch nor turn off of the dome lights.

- Independenec, MO, USA

problem #253

Jul 272023

Explorer

  • miles
Windshield trim became detached while driving 70 mph on the freeway.

- Las Vegas, NV, USA

problem #252

Aug 042023

Explorer

  • miles
While driving on the interstate at speed of around 65mph, plastic piece that is mounted between windshield and passenger side door detached and flew into following traffic

- San Diego, CA, USA

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