The contact owns a 2020 Ford Explorer XLP. The contact stated that his wife received a minor cut from the front driver-??s side interior door handle because the chrome wrap on the door handle had started to deteriorate. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the interior door handle chrome was peeling and had sharp edges. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 17,000.

- Bend, OR, USA

The contact owns a 2020 Ford Explorer. The contact stated that while attempting to open the front driver-??s side door from the inside, the chrome plating fractured, causing the contact-??s hand to get struck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle for the failure. The contact was instructed to contact the local dealer for the repair and to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,000.

- Thompson, ND, USA