10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle unexpectedly breaks, as if detecting a crash, when there is clearly no car ahead. Vehicle takes over control of breaks unexpectedly. Has happened on repeated occasions and already reported to manufacturer months ago.
- Houston, TX, USA
The Explorer was put into reverse. The vehicle drove forward about 3 ft, jerked, then slammed into reverse. Reaction time on my behalf was slow as it was unexpected, I almost hit a light pole. This occurred in a parking lot
- Houston, TX, USA
On January 6, 2020, I was driving to work, approaching a red light and could not stop. I was going around 40 mph. Then, I begin pressing on the break with my right foot and could not stop. Next, I used both feet pressing the break pedal to the floor and could barely bring the truck to a stop. At the same time, there were warning lights flashing (parking break, all wheel drive, traction control) on the dash. I immediately took the vehicle to dealership where I purchased it. They provided me with a loaner vehicle. On Friday, January 10, 2020, the dealership contacted me to provide me an update. They advised that Ford Motor Company advised them that this was a service announcement (meaning this information is known to Ford and all Ford dealerships not to the customers). Dealership advised rear break calibers needs replacing, rear break motor needs replacing, and rear break pads needs replacing. Dealership advised all parts are on national back order and does not know when they will be available.
- Pontiac, MI, USA
Breaks gave out while backing out of lane. Separate issue pressed on gas no response or delayed response in stop and go traffic. Acted like it was almost out of gas but not. Also other small issue is loud high whistle noise above 70mph.
- Fremont, NE, USA
- Clayton, NC, USA