8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 20,700 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- bring to ford; update firmware (1 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Ford dealer.
Got locked in car. Had to climb into the back seats to manually unlock the doors.
- Michael P., West Chester, PA, US
Wife drives my 4 kids to school… in my beautiful explorer and has to get embarrassed in front of everyone and has to crawl over to exit the passenger door.. windows won’t open… and she luckily just got back in shape from having our 4th kid… thank god she wasn’t still pregnant… but, I'm honestly afraid to let my family go to school and day care… and I'm honestly afraid that it could potentially kill my family.. what if my wife has to take 4 kids outta car seats and can’t get out.., seriously I bought the explorer cause it was rated ten safest..,
I'm heart broken that, after all the recalls and having a 80k Canadian truck with high safety ratings I'm afraid to let my wife with my kids drive it…
And I get a call from Ford to f*ck me with 8% interest rates to buy a new vehicle… I believe they’re trying to not get sued… and I'm disgusted on all the details they haven’t been honest with… like my tire… windows.. sunroof, real axel bolt, trunk open for no reason, and power train and navigation entertainment system doesn’t work…. and the 3g internet system is stealing my data and is already obsolete and alexa wasn’t integrated and heart broken.
- Brandon M., Vaudreuil, Quebec, canada