8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
5,700 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #1

May 012020

Explorer Platinum 3.2L

  • Automatic transmission
  • 5,672 miles

click to see larger images

driver's seat trim breaks consistantly driver's seat trim breaks consistantly

5/1/20 1st Time for this issue - taken to dealer. Dealer took their sweet time trying to determine if I caused the problem so they wouldn't have to honor the warranty.

10/9/20 2nd Time for this issue - taken to dealer. Exact same issue with seat trim breaking because of faulty bracket construction.

3/1/21 3rd Time for this issue. Exact same issue with seat trim.

We had a 2017 Explorer and never once had this problem with the seat trim.

- Julie R., Folsom, US

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