4.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Ford Explorer. The contact stated that upon exiting the vehicle, the driver's side seat belt failed to fully retract. Afterward, entering the vehicle to drive to the next destination, the contact became aware that upon fastening the seat belt, the seat belt hung loose, providing little to no restraining tension. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 49,000.
- Saint Petersburg, FL, USA
Our explorer has had cascading warnings each time we drive the car for the past 7 days. Sometimes it takes a mile, sometimes it is immediate. The safety warnings include: 4-wheel drive fault, passenger air bag fault, forward Collision avoidance not working, powertrain malfunction, restraint indicator light warning, pre collision assist-. Not all appear each time, and some change ( 4wheel drive fault/ power train malfuntion- restraint warning/ airbag seem to alternate. Power train shows with restraint. 4 wd malfunction shows with airbag). Each time it occurs the airbag warning illuminates. Dealer cannot work on it until July 16th. Sounds like tsb 23-2174, but have been unable to codes when I stopped by a dealer Before July 1 we had no warnings. 48,582 miles. When faults appear- most systems appear to work, have tried 4wd and other modes and they appear to work. But cruise control, seatbelt chimes and others do not work.
- Simi Valley, CA, USA
The contact owns a 2020 Ford Explorer. The contact stated that while her husband was driving 62 MPH, the passenger-??s side front seat belt was unlatched without passenger input. The occupant buckled the seat belt however, the failure recurred. There were no warning lights illuminated. The contact called the local dealer, and it was diagnosed that the seat latch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
- Foxworth, MS, USA
The wiring harness in the back for the air was installed upside down, making the hot cold and the cold hot The vent in the ceiling that distributes air was kinked and had to be replaced The seatbelt on the drive side second row bucket seat was installed upside down The heater core had to replaced due to heat not blowing hot, still not and car was returned a second time Found out upon calling Ford that the car had two transmissions repairs by the previous owner and another "additional repair" done in 2022, would not disclose to me. I informed them the dealership gave me clean car facts. Car has less than 28,000 miles on it. I have had it less than ONE month.
- El Mirage, AZ, USA
No accident at this time. This is regarding the knob shifter and its ability to automatically shift the vehicle into park when disconnecting the seat belt and opening the drivers door. The system works great unless you are using a seatbelt extender. I think this should be addressed. I don't think drivers are made aware of this issue. I certainly was not.
- Memphis, TN, USA
- Dexter, IA, USA