4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,653 miles

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« Read the previous 20 complaints

problem #2

Jan 092021

Explorer

  • 600 miles
This truck has a few different issues on and off issues 1. the reverse camera stops working turns blue when trying to reverse 2. all my warning sensors stop working going reverse or forward when trying to park there's even times when I'm driving and I get a warning that my sensor are not working to refer to manual 3.my car car has an auto shut off when on a red light for some reason this is not working I get the symbol on dash board but is crossed with a line 4. when driving and I step on gas the RPM stay high like if the engine or transmission is trying to catch up 5. when driving or you step on gas heavily I get a rotten egg smell or sewer type smell in cabin not a pleasant smell I'm constantly keep having this issues on and off will need to find out is Ford is gonna fix this issues they keep giving me the run around that there's no worker right. Now

- Santa Ana, CA, USA

problem #1

Aug 222020

Explorer

  • 7,731 miles
On Saturday August 22, I drove my 2020 Ford Explorer Sport to work in my company parking lot. When I attempted to leave work to go home, after starting the car, I received a succession of warning notices - hill start assist not available / reverse brake assist not available / pre-collision assist not available / service advance trac / steering loss - stop safely. The car was brand new, not even a year old and has only 7,000 miles. The car was towed to summit Ford in siverthorne Colorado on August 23 where it has been for two weeks. It is absolutely outrageous that a relatively new car would have a catastrophic failure of the steering system without warning leaving me without a vehicle for over two weeks. Needless to say, I will never purchase another Ford product but they need to be held accountable for the inconvenience they have caused me with this obviously inferior product.

- Avon, CO, USA