3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,780 miles

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problem #2

Jul 112024

Explorer

  • 23,000 miles
The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was parked, the contact noticed fluid leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission cooler was fractured. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 23,000.

- Encinitas, CA, USA

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problem #1

Aug 172023

Explorer

  • 44,560 miles
The contact owns a 2020 Ford Explorer. The contact stated while the brakes were being replaced, the mechanic noticed that the transmission had a leak and referred the contact to the dealer. The vehicle was taken to the dealer and the contact was informed that there was a leak in the transmission oil cooler and that the transmission oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 44,560.

- La Fayette, NY, USA

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