10.0
really awful- Crashes / Fires:
- 1 / 6
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 132,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Ford F-150. The contact stated that the vehicle was equipped with a dual fuel tank. After refueling, the front fuel tank would overflow and cause the fuel to leak out of the filler cap and onto the ground. The failure was related to a faulty fuel tank selector valve. The contact referenced NHTSA campaign id number: 91V146000 (fuel system, gasoline: Storage: Auxillary tank: Selector devices) but was advised that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 199,500.
- Shedd , OR, USA
The contact owns a 1998 Ford F-150. While having the vehicle repaired under NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) the contact was informed that the fuel tank had began to leak were the straps were replaced and needed to be repaired. The contact was informed that the fuel tank would not be repaired under the recall. The current and the failure mileages were 118,000.
- Aliquippa, PA, USA
The contact owns a 1998 Ford F150. The contact stated that there was a dragging noise heard from under the vehicle. The contact inspected the vehicle and found that the fuel tank was separated and dragging on the ground, leaking fluid. The vehicle was taken to the dealer where the failure was located at the fuel tank strap, which was corroded and causing the fuel tank to separate. The dealer replaced the fuel tank and the straps. The manufacturer was contacted and denied assistance with the fuel tank replacement, because the fuel tank was not included in NHTSA campaign id number: 11V385000 fuel system (gasoline: Storage: Tank assembly: Mounting). The failure mileage was 200,000 and the current mileage was 220,000.
- Detroit, MI, USA
The contact owns a 1998 Ford F-150. The contact noticed that there was a very strong fuel odor coming from the fuel tank. The contact also received the recall notice associated with NHTSA campaign id number 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to the dealer and the dealer was made aware of the fuel odor.the dealer stated that they would only repair the fuel tank straps and not the fuel tank because the fuel tank was not included in the recall. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 136,000.
- Webster , MA, USA
The contact owns a 1998 Ford F-150. The contact stated after receiving NHTSA recall campaign number 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) and having the vehicle diagnosed they advised him that the fuel tank began to leak and they were not going to replace it. The vehicle two straps were repaired but not the fuel tank. The manufacturer was contacted and they offered no assistance. The failure and current mileage was unknown. The VIN was unavailable.
- Chester, VT, USA
The contact owns a 1998 Ford F150. The contact stated that the fuel tank had a leak due to corroded straps. The fuel tank and the corroded fuel tank straps were replaced. The VIN was not available. The failure mileage was 104,000 and the current mileage was 105,000.
- Boyertown , PA, USA
The contact owns a 1998 Ford F-150. The contact was driving approximately 25 mph when a loud noise was heard from outside the vehicle. After pulling over he noticed that the fuel tank was fractured and detached from the vehicle. Approximately nine gallons of gasoline was spilled and caused a minor fire, but the fire was quickly extinguished. The vehicle was then towed to an independent mechanic where they advised the contact that the fuel tank fractured due to the corrosion of both fuel straps. The fuel tank, straps and other unknown components were repaired. The contact later received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was contacted to seek reimbursement and a claim was filed. The failure mileage was approximately 151,181.
- Gahanna, OH, USA
The brackets that hold the fuel tank straps have rusted along with the straps to the point that the tank may fall off. I believe that this is the same problem that caused the failure of the straps rusting through. This can create a fire even after the straps have been replaced because the whole structure of the fuel tank support system is failing.
- Shermans Dale, PA, USA
Spark plug blew out of the head with such force that it cracked the coil and was sparking on the fuel line with fuel vapors coming out of the head at the same time. This could have caused a fire/explosion if the vehicle could not have been shut off quickly enough. I was idle in my driveway and not on the highway where it would have taken longer to shut the vehicle off. Internet research returned astonishing amount of complaints for the same issue.
- Adrian, MI, USA
On 8/22/2011 the fuel tank fell completely out of my 1998 F-150 truck due to the fuel tank straps breaking. The fuel tank and straps had to be replaced because the tank ruptured when it was dragging the road underneath my truck before I could come to a complete stop. The emergency repairs were made by myself and during this process I also noticed that the fuel tank vapor pressure sensor had broke as well during the incident. The sensor was priced at the local Ford dealer for $102 but this part has not been replaced and I am currently operating my vehicle without this safety device. I have received an official safety recall notice 11S21 from the Ford Motor Company for this exact issue and the recall has been performed to my vehicle even though the parts were brand new. I have also received reimbursement from a local Ford dealer (donley Ford of shelby, oh) for the fuel tank and the straps. The dealer would not replace the sensor because they did not get authorization from Ford to do so. I have contacted Ford customer care and spoke with a supervisor named [xxx]. he informed me that Ford is not liable for the sensor since there is no way to determine if it had been replaced prior to this incident. I purchased the truck when it was approximately 1 year old and this part has never been replaced. A complaint # 8802723 was filed with eastern Michigan better business bureau asking for Ford to replace the sensor, but they were not able to help me and have closed the complaint. Ford's reason for not replacing the part was because I did the repairs myself. I feel Ford is liable for the part and should supply me with a replacement part. I would greatly appreciate your assistance in convincing Ford that they are responsible for the part since is was broke as the result of a known recall issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Shelby , OH, USA
The contact owns a 1998 Ford F150. The contact stated that corrosion from the fuel tank straps caused a leakage in the fuel tank. The vehicle was taken to the dealer who contacted the manufacturer for approval in repairing the vehicle. The manufacturer stated that there were no recalls for the repair and offered no other assistance. The failure mileage was 160,000.
- Atkinson, NH, USA
I had the truck on a lift to check for a noise from the undercarriage. I noticed that the front fuel tank strap was rusted thru and the tank was loose. Had to make a temporary repair. I checked the VIN on the Ford website and the information was there was no recall.
- Lutz, FL, USA
The contact owns a 1998 Ford F-150. The contact stated that the fuel tank had become damaged as a result of corroded straps. The vehicle was taken to the dealer who verified the failure and stated that the fuel tank needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and the current mileage was 104,000.
- Commerce, MI, USA
The contact owns a 1998 Ford F-150. The contact was driving 10 mph when the fuel tank dropped as a result of one of the straps breaking. The contact mentioned that no fuel was spilled and after inspecting the vehicle, he realized that both straps were corroded. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall associated with NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not repaired. The failure and current mileage was 155,000.
- Bismarck, ND, USA
The contact owns a 1998 Ford F-150. The contact stated while the recall remedy was performed under NHTSA campaign id number:11V385000 (fuel system, gasoline:storage:tank assembly:mounting) the dealer confirmed there was a hole in the fuel tank. The manufacturer was contacted, but the vehicle was not repaired. The failure and current mileages were 140,000.
- Rayland, OH, USA
The contact owns a 1998 Ford F-150. While inspecting the vehicle the contact noticed the fuel tank was fractured and there was a fuel leak. The contact received a recall notice under NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to the dealer for the recall repair where the technician stated the fuel tank straps would not be replaced because there was a fuel leak and the fuel tank was not a part of the recall for replacement. The vehicle was not repaired. The approximate failure mileage was 200,000.
- Michigan City, IN, USA
7/14/2011 - my mechanic replaced rotting gas tank straps 10/3/2011 - Ford dealer (after receiving recall notice on gas tank straps) applied reinforcement straps on gas tank straps. No indication given to me that these were not secured onto frame. 10/12/2011 - brought my truck into my mechanic for oil change. He noticed that the gas tank straps and reinforcement straps were not connected onto the frame on drivers side rear. 10/12/2011 - brought truck back to Ford dealer to fix the safety recall that last week they had applied. I mean, it is hard to believe that a week later, and the straps failed. Was told that they only install the gas tank straps and that's it. Whether they are connected to frame or not that is rusting is not their concern and is not covered by the recall. This is preposterous. Since the same metal was probably used throughout the truck and caused the recall of the gas tank straps -- a safety recall, shouldn't they be sure to apply these to known good structure and if such structure suffers from the same problem as the gas tank straps, shouldn't that be covered? I really think Ford should stand behind its products and its safety recall installations and take care of the frame that holds these rotting gas tank straps. The cause of failure is the same. Rusting frame is same rusting as the gas tank straps.
- Wells, ME, USA
The contact owns a 1998 Ford F-150. The contact stated the straps on the fuel tank were rusting. The contact believed that the recall under NHTSA campaign id number: 11V385000 (fuel system, gasoline: Storage: Tank assembly: Mounting) applied to the failure but the contact was advised by the manufacturer that the vehicle could not be repaired under the recall. The vehicle was not repaired. The failure and current mileage was 180,000.
- Demoine, IA, USA
The contact owns a 1998 Ford F150. The contact stated that the fuel tank was rusted and corroded. The vehicle was leaking fuel after the dealer tried to repair the fuel straps but did not repair the straps due to the corrosion. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150,000.
- Barnstead, NH, USA
- Tiffin, OH, USA