10.0

really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
54,246 miles

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« Read the previous 20 complaints

problem #436

Nov 302021

F-150

  • 290,000 miles
The contact owns a 2011 Ford F-150. The contact stated while attempting to reverse out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was shifted to PARK, restarted, and shifted into drive, and operated as designed. The check engine warning light was illuminated. Several hours later that day after returning from the gas station, the vehicle lost motive power and stalled while approaching his residence. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was pushed onto the driveway and shifted into PARK. The contact performed a diagnostic test and retrieved a code for a defective transmission range sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 290,000.

- Union Gap, WA, USA

problem #435

Dec 062021

F-150

  • miles
12/6-Driving car at 47 mph, abruptly slowed down, resulting in car throwing me forward with my head over the steering wheel. My chest was sore the next day from the seat belt. 12/7-googled issue/saw a recall existed. Called Capital Ford, Wilmington NC-explained issue in detail and concern for my safety. Advised to wait until 1/6 for warranty appt. Called back again-no openings. Called Burgaw Ford-no appts until later in January. Called Ford customer service. First Rep. placed me on hold and did not come back. Second rep.-explained, event details, she told me she would call me back after talking to the location. No call was ever received. 12/8-Called Capital Ford-explained-asked if there were any cancellations-told no and they never received cancellations. Called Ford customer service-Agent called all locations within 75 minutes of the area with no luck regarding appts except 1 avail. 70 mins away on 12/17. In every call I clearly communicated my concern for my safety. Advised, I have a required work trip this Sunday-Wed. in SC-so my car is needed. Pleaded for assistance getting my car fixed, a rental car or guidance on the reimbursement process if corrected by someone else. Uniform answers, Must wait until 1/6, no rental, no reimbursement. My assumption by Ford's actions is the car is safe to drive-despite my personal experience indicating otherwise. Unclear why all are so dismissive of the recall issue?

- Wilmington, NC, USA

problem #434

Sep 272021

F-150

  • miles
Warped exhaust manifolds

- Blairs Mills, PA, USA

problem #433

May 312021

F-150

  • miles
On certain days, usually humid days, when you approach a hill and give it gas, a wrench appears on the display and the truck goes into Limp mode. It may go for weeks without doing this, but when it happens, you may get killed. Especially, if you are on a highway. You have no power to move the truck. You are a sitting duck. I took in to a service station and the cleaned the Throttle body, but it still happens. If you drive slowly without changing accelerator position the truck will drive but too slowly. It happens far too much.

- Pittsburgh, PA, USA

problem #432

Jun 282021

F-150

  • miles
I first noticed a rapid chirping sound from the engine when accelerating on a hill while pulling a trailer. The pickup had about 135,000 miles on it at the time. This was usually associated with an automatic downshift due to the load and the hill in order to maintain speed. The sound increased over a period of a year. Then I started noticing the sound when starting with a cold engine. The sound would diminish after the engine warmed a bit, but it didn't really disappear. I finally took this pickup to an auto clinic (Sequim Automobile Clinic, Sequim, WA) with 153,000 miles on it. The manager, Marv, later told me that they found the driver's side exhaust manifold warped. He said the noise was coming from a gap at the rear end of the manifold. He improved the condition by tightening bolts, but he said the only way to really make it right would be to replace the exhaust manifold. I went to YouTube and found videos of others with this problem. Their suggestion was to replace the exhaust manifold with one that was superior in design and construction in order to keep from having the problem, again. They indicated that the problem was due to heat generated by the engine and turbo chargers in this 3.5 L Ecoboost Ford engine. The manager at the auto clinic said he hadn't seen the problem from others with this engine, but the others weren't putting the engine under as much load as I am. I'm pulling a trailer of about 8500 pounds. I'm pulling it over passes about 5,000 feet in elevation and in a one month period traveling about 3,100 miles. The manufacturer rates this particular pickup to pull a trailer up to 11,500 pounds. I've also watched videos of major endurance testing by Ford that indicated no problems after over 150,000 miles of operation under grueling conditions. I don't know if there is a safety issue here, but I know of no other place to report it. Certainly the exhaust manifold should be able to handle the heat generated in normal operation.

- Sequim, WA, USA

problem #431

Feb 072018

F-150

  • 120,000 miles
Timing chain rattle on startup

- Keithsburg, IL, USA

problem #430

Jun 012020

F-150

  • 100,000 miles
The rr turn signal does not work at all. The rr brake light does not work at all. The rf turn signal flashes fast. The rf running light does not stay lit when using the remote to unlock the vehicle. I have checked all bulbs, that are fine, fuses fine. I should note, till it is fixed I can't get it inspected, and therefore can't get it registered.

- Forney, TX, USA

problem #429

Dec 272020

F-150

  • 105,000 miles
The most recent incident resulted in transmission having a harsh downshift to first gear causing vehicle to jerk and engine revs up. This has happened several times in the past including a few days before taking it in for the recall repair in 2019. ( recall 19V -075). This problem, according to Ford, is due to intermittent failure of the output speed sensor ( part of the molded leadframe in the transmission). Two latest incidents occurred on a city street. Have had at least one occasion on an expressway where vehicle had very jerky transmission shift while in cruise control. Have complained about this to Ford and took the vehicle in on two occasions ( see attached invoices). The problem has never been resolved and no warning messages or trouble codes have been found during the repairs. Ford issued an extended warranty coverage ( program # 19N01) on May 2019 and my vehicle still qualifies. I took the vehicle in this week to request they replace the molded leadframe since the problem is still present. They refuse to replace the part because they say no trouble codes are present. I have found others on Ford forums who say they have the same problem and they also have no trouble codes stored either. Ford needs to acknowledge that the lack of trouble codes does not ensure the problem is not present. I continue to have concerns that my family's safety and others is jeopardized by Ford not agreeing to take responsibility and making the necessary repairs. They themselves say in the recall notice that "this condition could result in a loss of vehicle control, increasing the risk of a crash."

- Houston, TX, USA

problem #428

Apr 012020

F-150

  • 130,000 miles
I have a 2011 Ford F-150. The timing chain has stretched abnormally, causing the mileage and power to be reduced, and causing the engine to make a terrible noise (akin to a diesel starting on a cold day) when it is started, lasting for 5-10 seconds. The 2011 F-150 3.5L ecoboost timing chain stretching problem is well-known across Ford user forums. There have been so many forum posts and complaints regarding this issue, yet Ford has not done anything to fix the issue. This is a systemic design issue and Ford needs to take ownership and provide a fix for owners that are affected by it.

- Phoenix, AZ, USA

problem #427

Oct 102020

F-150

  • 105,000 miles
While driving under a load, towing, especially up a mountain side or steep grade, the exhaust manifold started chirping, or letting out air, power was reduced, and the situation was very unsafe. Since then, power has been down, as has fuel economy. The ability to do work is gone.

- Roy, WA, USA

problem #426

Jul 042020

F-150

  • 117,500 miles
While driving the speedometer goes to zero. The odometer displays just dashes. The engine power is reduced significantly. I pull over and shut the engine off, remove the key and then restart the truck. Then it drives normally until the next time it happens.

- Mountain Home, AR, USA

problem #425

Jul 052020

F-150

  • miles
Power train auto transmission controls module reset has already been done to car. When accelerating from 50-75 the transmission shudders and jumps. When you go up hill it's impossible to accelerate at all without the transmission shuddering. Engine light blinks occasionally.

- Edmond, OK, USA

problem #424

Aug 012019

F-150

  • 150,000 miles
The contact owns a 2011 Ford F -150. The contact stated the check engine and service engine warning lights were illuminated. The vehicle was taken to autonation Ford gulf freeway (12227 gulf fwy, houston, tx 77034, (713) 489-2089) and informed they were unable to duplicate the failure. The vehicle was taken a second time to the dealer diagnosed. The contact was informed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no further assistance was provided. The failure mileage was 150,000.

- Palmsprings, TX, USA

problem #423

May 112020

F-150 6-cyl

  • 105,000 miles
I purchased my 2011 F150 ecoboost in used condition in 2014. The primary use for my truck is around town errands and hauling light loads. For sometime now I have had issues, like many others have complained as well, during acceleration at 45+mph the engine loses it's power, shudders and stalls. Once there is a reduction in the amount of throttle, it takes a few minutes to regain "normal" driving conditions. For example, my family and I were coming home from Florida on the parkway, in July and with no abnormal weather conditions, and as I was ascending a grade about 75 miles per hour and a semi truck behind me, I gave the truck more throttle and it began to shudder violently, a subtle backfire, and lost power and could not regain throttle response. I quickly moved the truck into the emergency lane and had let the truck return to a normal idle, took a few minutes, before almost getting into a serious collision with the semi-truck. Over the past years I have just dealt with the issue and have taken it to mechanics and scanned the truck with no error codes or issues, until just recently. The mechanic scanned it and it showed misfires on #4 and #6. he replaced the coil and plug hoping that would be the cure, but with no luck it did not solve the issue. I'm reluctant to drop another $250 to replace the rest of the coils, but I don't know what else to do. I do not have disposable income and the truck is paid for, I and can't afford to get another vehicle. I enjoy my F150 and plan on keeping it until the wheels fall off. I have read post after post and video's that there are many people experiencing the same issues, but it seems no one is willing to step forward and make the complaint. I want this issue addressed and I hope Ford will resolve the issue before someone is seriously injured or a life is taken over this problem.

- Greenville, KY, USA

problem #422

Jan 012018

F-150

  • 55,000 miles
Cold start horrible grinding noise happening for over a year, that I've determined is a stretched timing chain and commonly reported and complained about by ecoboost owners and should be addressed by Ford.

- Pineville, LA, USA

problem #421

May 282018

F-150

  • 99,540 miles
Upon hard acceleration, while trying to pass a vehicle, the vehicle shudders, shakes and stalls. The mph goes down and down even if pressing the gas pedal. I must pull over, put the truck in park and turn off the truck. Avoiding a head on collision is difficult when this happens. After restarting the truck, the engine light then comes on. This has happened on four different occasions. The gas mileage is now inaccurate and it appears that the "miles to empty" does not match the miles driven. Rivertown Ford (columbus, ga) claims to have no knowledge of this type of situation. Spark plugs & boots were said to be the cause the first time on 6/2/18. The 2nd time 12/12/18, the "intercooler shield was installed & PCM reprogrammed" -- I was promised this was the 100% fix. As of 2/28/20, rivertown advises their fix is out of warranty and now requires $650 for "engine tear down required to determine point of failure".

- Morris, GA, USA

problem #420

Jan 122020

F-150

  • 132,000 miles
I am driving and the truck just starts slowing down. I try to accelerate and it struggles to kick in, then it finally does. I have been put in dangerous situations where I've expected my truck to work as it was designed to and it doesn't. now, it wont start at all.the truck only has a out 132K miles and dealer is asking for $13K for new engine.

- Highlands, TX, USA

problem #419

Dec 172019

F-150

  • 164,989 miles
Vehicle will down shift randomly and still haven't heard back from Ford about a remedy it's an open recall

- Sealy, TX, USA

problem #418

Dec 132019

F-150

  • 137,987 miles
Transmission shifted in to 2nd at 50 mph..lost control hit a fence pole..blew up my tranny..nobody will help with towing

- Cottonwood, AZ, USA

problem #417

Dec 052019

F-150

  • 172,245 miles
The contact owns a 2011 Ford F-150. The contact stated that the transmission failed and the vehicle exhibited engine oil failure. The vehicle was taken to randall reed's planet Ford (19000 eastex fwy, humble, tx 77338, (866) 844-5995) where it was determined that the VIN was excluded from NHTSA campaign number: 19V075000 (power train) and NHTSA campaign number: 11V128000 (electrical system). The manufacturer was contacted. The vehicle was not diagnosed or repaired. The failure mileage was 172,245.

- Humble, TX, USA

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