10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
76,383 miles

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« Read the previous 20 complaints

problem #229

Jan 252018

F-150

  • 100,000 miles
The timing chain in the engine gets prematurely stretched and requires replacement so timing chain failure does not occur. I had the chain replaced in Jan 2017 completely and the issue was supposed to be completely resolved. 1 year later the same issue is back and the chain needs to be replaced again. It is a loud rattling noise that occurs on start up and can cause complete engine failure. Several hundreds of complaints can be found about this well known issue. Ford refuses to acknowledge it. The early model 3.5L ecoboost engines are causing the stretching of the timing chain and a recall needs to be placed on them to ensure customer safety

- Fairhope, AL, USA

problem #228

Dec 262017

F-150

  • 68,480 miles
Vehicle would shift from 1st to 5th gear and stay there. Vehicle would shift from 5th to 1st at highway speeds. Loss of power as vehicle went not 'limp mode'. saw multiple recalls on other trucks for the molded lead frame but when I called Ford they concluded my truck was not in the recall even though it was the same part and problem. Pulling out in 5th gear could have gotten me or others killed!

- Hesston, PA, USA

problem #227

Jan 242018

F-150

  • 199,180 miles
I have a 2012 Ford F150. On 3 occasions within the last 2 weeks I have been driving on the highway at 60-70 mph when suddenly my speedometer would fluctuate up and down and my motor would rev up as if the transmission was downshifting on it's own. My vehicle would violently jerk and my rear wheels would lock up. I took the vehicle to my dealer. They indicated that my #6 ignition coil needed replaced as well as all of my spark plugs. I had them do the work and my vehicle continues to have the same problem creating a danger for myself and/or others.

- Troy, IL, USA

problem #226

Dec 132017

F-150

  • 120,000 miles
The speedometer screen goes black and then the vehicle will drop unexpectedly into first gear while in motion, usually on a highway.

- Mountain City, TN, USA

problem #225

Apr 172014

F-150 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Ford F-150. On several occasions, while driving or idling, the vehicle unexpectedly downshifted into third gear and then back into first gear and caused the vehicle to slow down without warning. The contact stated that the transmission malfunctioned. Also, the wrench indicator appeared and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the molded lead frame needed to be replaced. The vehicle was not repaired. The contact called autonation Ford frisco at (972) 763-5523 (located at 6850 tx-121, frisco, tx 75034) where the dealer confirmed that no recall was associated with the VIN and referenced the molded lead frame connector. The contact referenced NHTSA campaign number 16V248000 (power train). The manufacturer was notified and the contact was advised to call NHTSA. The failure mileage was unavailable.

- The Colony, TX, USA

problem #224

Jan 122018

F-150

  • 46,170 miles
I was leaving a stop sign in the county road I live on making a right had turn. Suddenly I heard a loud bang and the truck locked up and slid across both lanes of the county road because the of the weather conditions of the road. Fortunately no one was coming the other way at the time. So there was no damage. This was the second time the transmission down shifted to 1st gear unexpectedly. The first time I going straight coming up to a stop sign and the truck just sopped. Again no damage. I took it to my local Ford dealer they said there was nothing wrong with it.

- Garret, IN, USA

problem #223

Jan 122018

F-150

  • 129,800 miles
I previously submitted a complaint, but happened to notice that I had a typo on my VIN. I have had multiple experiences with the issue outlined in Ford recall 16S19. NHTSA case 16V248. I have had the transmission shift gears unexpectedly at low speed while accelerating from a stop. More recently, I have had it down shift at higher speeds(approx 50-70mph). When cruise control is on, it cancels it out automatically. I have had on time when the mil wrench appeared briefly and all numbers on the center screen went to dashes until a restart of the engine. I have spoke to dealers and Ford customer service, and looked on the NHTSA site and all have told me that my VIN is not included in the recall. The recall states the affected dates are February 11,2011 to September 8, 2012 at the dearborn plant. My truck was built on August 2, 2012 at dearborn. I have yet to receive an answer from anyone as to why my truck is not included when it meets the deadline by over a month.

- Rittman, OH, USA

problem #222

Dec 132017

F-150

  • 103,000 miles
My truck does two things, both with the transmission. 1rst this is random and happens at any unsuspecting time and at all speeds. The truck goes into limp mode (killing all power) starts to clunk in and out of gears to the point it locked up the tires once going 55 mph for a second as this is happening my mph needle goes to 0, also the wrench light comes on. The other problem is random as well. The truck displays the airbag light while driving along, the transmission will get stuck in third and won't shift, some times it gets stuck in first and never make it up to 6th gear it will eventually shift through the gears as this is happening the miles, avg fuel display goes to all blanks. Both very unsafe and very scary, as I don't know when it will happen. I will not put my daughter in the vehicle until I feel it's save to do so.

- Lake Orion, MI, USA

problem #221

Jan 072018

F-150

  • 53,000 miles
The contact owns a 2012 Ford F-150. While driving 30 mph, the advance track system indicator illuminated. Also, the turn signals and steering control became inoperable. The vehicle was pulled over to a shoulder lane where the vehicle was able to restart normally. The vehicle was taken to a local dealer (jc lewis Ford, 9505 abercorn street, savannah, ga 31406) where it was diagnosed that the electronic steering gear failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V248000 (power train). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 53,000.

- Pooler, GA, USA

problem #220

Jan 092018

F-150

  • 36,500 miles
While driving at approximately 50 mph truck shifted into low gear, speedometer and odometer went to zero, and check engine light came on. After finding a safe area to stop the vehicle, I turned it off, restarted it, and issue appeared to be resolved. Appears to match scenario described in recall 16V-248 (Ford # 16S19). Ford customer service refuses to acknowledge this VIN is affected by the subject recall.

- Bremerton, WA, USA

problem #219

Dec 202017

F-150

  • 100,000 miles
When in drive (D) automatic transmission locks in 1st (1) gear when accelerating from standing start. Stop vehicle and place transmission in park (P). Place transmission in drive (D) and accelerate from standing start. Transmission operates normally. Random event. Frequency is four (4) time over approximately the last six (6) months.

- Montgomery, TX, USA

problem #218

Nov 202013

F-150

  • 12,000 miles
While in motion at lower speeds the transmission downshifts violently into first gear. It feels like someone has hit me from behind, hard. It happens most often while I am turning. It has happened many many times throughout the life of my truck.

- Bellevue, IA, USA

problem #217

Sep 122015

F-150

  • 74,000 miles
While driving on the freeway in the morning going somewhere between 50-60 mph, vehicle automatically down shifted to first gear resulting in the wheels locking up. Was able to maintain control of the vehicle until it slowed down to first gear. Transmission was damaged. Ford would not fix the problem. Had to have aamco rebuild the transmission for $5,460.07. Occurred in Sept of 2015 with 74,000 mileage.

- Thousand Oaks, CA, USA

problem #216

Jan 032018

F-150

  • 555,500 miles
Unexpected transmission downshift to first gear from 6th gear. On most recent occasion my F150 downshifted to 1st gear while I was going at 60 mph. Caused rear wheels to skid/slide. This happened today Jan 03 2018. Location palo pinto county Texas us highway 180. This is the 4th or 5th time in the last few months this has happened. I know Ford has had a prior recall about this. My truck was not listed on prior recall. 16V248000.

- Strawn, TX, USA

problem #215

Apr 012017

F-150

  • 108,676 miles
Transmission downshifted into first gear while I was driving approximately 60 mph, causing rear wheels to lock up. Truck started to spin around before stopping abruptly in the roadway. Ford diagnosed as bad part in transmission that was recalled in some vehicles, but not mine. Wtf?

- Houston, TX, USA

problem #214

Nov 202017

F-150

  • 84,950 miles
Driving on freeway transmission locked up or shift to first almost got hit twice they fixed it but my engines rpms go high when turning in to a street and Ford dealership won't fix

- San Antonio, TX, USA

problem #213

Jul 142017

F-150

  • 35 miles
In motion, transmission slams into lower gear while slowing down.

- Heartland, TX, USA

problem #212

Dec 212017

F-150

  • 128,800 miles
I have had multiple times where my truck transmission randomly and unexpectedly either drops out of gear or downshifts while moving. The speedometer also drops to zero while I am still moving. At least once this has happened after I pulled onto a street with plenty of time, but because I lost power, it nearly caused an accident. All incidents have been on city streets so far at low speeds. I have researched and found that Ford has a recall out for this exact issue (16S19) with build date parameters of February 11, 2011 to September 8, 2012 at the dearborn plant. My truck was built in August of 2012, within the parameters, at the dearborn plant, however, I am being told I am not included in this recall, even though I am having the exact issue it should be fixing. How my truck is not included is beyond me. I have attached a screenshot of the document I found online for the recall.

- Rittman, OH, USA

problem #211

Dec 192017

F-150

  • 115,771 miles
My vehicle was towed to the dealership for issues outlined in customer satisfaction program 16N02. My vehicle shifted down to first gear while traveling ~45mph on an off ramp from the interstate causing the tires to lock up and send the rear of the vehicle sliding and then would not shift correctly. My VIN did not indicate that my vehicle was covered under recall 16S19 & csp 16N02. Even though I had the exact same symptoms detailed in the recall, I was told by Ford customer service that my vehicle was not eligible for coverage. I strongly believe that my VIN was not properly identified as one of the affected VIN's in this recall. Had my vehicle been properly identified, my safety would not have been in jeopardy.

- Fairhope, AL, USA

problem #210

Aug 262017

F-150

  • 160,000 miles
The truck will abruptly downshift into first gear causing the rear wheels to slide while driving at highway speed. This is a very dangerous thing, NHTSA campaign number 16V248000. We did take it into the dealer to have the power train control module reprogrammed to address the issue (Ford recall 16S19). This did not resolve the problem but the dealer advised that they were not authorized to do anything further to address the problem. We were also told by the dealer, and research had indicated, that the truck needs to have the molded lead frame replaced. We were advised by the dealer that this part is in short supply, because of heavy demand, and the waiting list is over 3 months to get one. Ford motors did agree to replace the lead frame if you came in before December 31st 2016 or, had 150,000 miles or less, or less than ten years from warranty date (Ford 16N02). I did call Ford Motor Company and they said they had met their obligation and would do nothing more to address this serious safety issue. This issue did not occur with our vehicle until after Ford recall repair conditions (above) had expired (16N02 molded leadframe extended coverage ). this is a serious safety issue that should be addressed without an expiration date, miles, or time limit. The fact that Ford has acknowledged that this is a problem and a safety concern, they should stand behind their customers and fix it. The date being ask for below is to the best of my memory.

- Morganton, NC, USA

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