10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 76,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
As the vehicle was traveling around 45 mph, the speedometer and tachometer dropped to 0. once they came back online, the vehicle shifted into 1st gear causing the tires to lock up and the back end of my truck began to skid. After coming to complete stop, I shut the vehicle off and then started it back up again. The vehicle would then randomly shift and I did not feel comfortable driving it any farther. I had it towed to a local dealership where they informed me that the molded leadframe needed to be replaced and the PCM was to be reset.
- Fairhope, AL, USA
My vehicle is experiencing all of the issues as stated in safety recall 16S19 (unintended downshift resulting in locking up of rear tires as well as intermittent limp mode and tachometer spikes and drops while driving on a city street). I took it to a Ford dealer and they indicated that my vehicle was outside of the 'build date' by a total of 9 days and they refused to address the issue per the safety recall.
- Plano, TX, USA
Stopped at traffic light, and once it turned green and presses accelerator it would just rev up, not moving; after about 5 seconds, it jerked a few times and started to move, but still jerky, and the speedometer showing 0, not moving; I kept going about 30 yards and it came back to normal.
- Round Rock, TX, USA
Vehicle stalled, if accelerator was depressed it would just rev up as if in neutral, speedometer went to 0 and would not move; had to park on side of road and turn off/on vehicle.
- Round Rock, TX, USA
Truck lost power while starting from a stop light; engine hesitated and regained/lost power about 3 times before getting back to normal. This was inside the city on a street, not the highway.
- Round Rock, TX, USA
The contact owns a 2012 Ford F-150. While driving 50 mph, the vehicle inadvertently downshifted and the power train warning indicator illuminated. The contact was able to pull over, turn off and restart the vehicle, and drive home with no issues. The vehicle was taken to sheehy Ford Lincoln of richmond (10601 midlothian turnpike, richmond, va 23235, (804) 794-0500) where diagnostic testing error "P0722" was displayed. The contact stated that connectors needed to be replaced with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA campaign number: 16V248000 (power train). The approximate failure mileage was 64,700. Consumer stated issue occured again on Dec.5th, truck repaired Dec.9th, 2017. Updated 8/27/18
- Midlothian, VA, USA
On 12/5/17, I was getting on to I-10 to head West to lake charles. On the ramp, my truck would not get out of first gear so I had to stop on the side of the interstate, turn, my truck off and back on. It started working until I was on the interstate going 70 mph, then my RPM's went up, and my speedometer went to zero. The cruise control would not work as well, and check engine light came on. I had to coast on the interstate hoping the transmission would not go into 1st gear again. I contacted two different Ford dealerships, as well as Ford Motor Company, but they stated there is no recall on my truck. My truck was made at the Kansas City plant and was created January 2102 which fits the place and date of the recall. This happened several times, and Ford is not helping at all. It will cost over $500 to fix a defect that should have been fixed by Ford. It is a 2012 F-150 truck.
- Scott, LA, USA
2012 F150 5.0 80,000mi. Occasionally when pulling out from a stop, transmission immediately shifts and locks into 5th gear. 6 times on the highway (traveling 55-70mph), my speedometer/odometer stopped working and truck shifted to 1st gear, locking rear tires and engine would reach max RPM. Would illuminate engine light, airbag light, wrench light. Ford will not recognize this with an identical recall due to build date. ECM stored code P0722 (speed sensor signal loss)
- Pittsburgh, PA, USA
The contact owns a 2012 Ford F-150. While driving 20 mph, the vehicle downshifted into first gear and jerked forward. The contact stated that the vehicle's speed decreased rapidly. An independent mechanic was made aware of the failure and the following diagnostic codes were displayed: P0722, P0731, P1500 and P1548. In addition, the dealer cited NHTSA campaign numbers: 12V190000 (power train, exterior lighting) and 16V24800 (power train) as possible causes of the failure. The manufacturer and dealer were not made aware of the failure. The failure mileage was 126,000.
- Broomfield, CO, USA
The contact owns a 2012 Ford F-150. While driving approximately 45 mph, the vehicle downshifted from sixth to first gear and decelerated abruptly without warning. The vehicle was taken to huntington Ford (2890 S rochester rd, rochester hills, mi 48307, (248) 852-0400) where it was diagnosed that the output shaft speed sensor failed and needed to be replaced and the power train control module needed to be reprogrammed. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V248000 (power train). The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 84,500. The consumer stated the repair was made by huntington Ford on 12/1/17.
- Sterling Heights, MI, USA
The contact owns a 2012 Ford F-150. While driving 65 mph, the vehicle hesitated to accelerate and lost power. The check engine indicator immediately illuminated. The contact managed to pull the vehicle over to the shoulder of the highway and the check engine indicator dimmed briefly. The contact called the nearest Ford dealer and was informed that since the check engine indicator was no longer illuminated, he should continue to drive the vehicle. The vehicle was taken to larry H. miller Ford lakewood, 11595 w 6th ave, lakewood, co 80215, (720) 643-1545) and repaired. The vehicle was taken back to the dealer and they added an air deflector per technical service bulletin: 13-08-01. The contact was concerned that the manufacturer did not issue a recall. The manufacturer was not notified of the failure. The failure mileage was 51,251.
- Tower, MN, USA
Driving at 45-50 mph on a city road, the transmission downshifted from 6th gear to 1st gear abruptly. Transmission was approximately 135-145 degrees as displayed by dashboard digital display.
- Sterling Heights, MI, USA
The contact owns a 2012 Ford F-150. While driving 50 mph, the vehicle downshifted independently into first gear. The contact stated that the vehicle decreased to 10 mph and the failure recurred twenty minutes later while driving various low speeds. A dealer was not contacted. The manufacturer was made aware of the issue and referred the contact to the dealer. The failure mileage was approximately 94,000.
- Taylorsville, NC, USA
When travel 70 mph on interstate truck shifted to 1rst gear. Pulled over with no accident. Turned cruise control off. Safely merge into traffic, started to accelerate and problem occurred again. Next stop was rest area. Turn vehicle off and restarted with no problem. Conducted test drive around rest area, once car got to aprox 15 miles shifted to 1rst gear and check engine wrench became lite. Contacted Ford roadside service and truck towed to nearest Ford dealer. Check viin for recalls. "my viin does not fall into recall" per Ford. Located recall 16S19 which describes the exact problem but my viin does not fall? dealer states repair cost but their are no parts available to fix. P/N AL32 7G276 D no assets available with no eta for delivery. Submitted cas13486115 awaiting resolution. 62K miles outside power train. Routine maintenance conducted in Sept 17 10 point inspection conduct. After discussions with service provider no preventive maintenance can done to prevent a future failure.
- Yulee, FL, USA
The contact owns a 2012 Ford F-150. When the accelerator pedal was depressed, the vehicle failed to accelerate and the rpms decreased. There were no warning indicators illuminated. The vehicle was towed to the local dealer (walker Ford, 17556 us hwy 19N, clearwater, fl, 33764) where it was diagnosed that the lead frame within the transmission failed and needed to be replaced. The vehicle was not repaired because the part was on backorder. There was no time frame for when the part would be available. The manufacturer was contacted and provided case number: Cas13485195. The contact was referred back to the service department of the dealer and awaited a return phone call. There was no additional assistance and the contact was referred to NHTSA. The VIN was unknown. The failure mileage was approximately 43,500.
- Dunedin, FL, USA
2012 Ford F-150. Consumer writes in regards to violent bangs and jerks of the drivetrain while driving. The consumer stated after the recall repair was completed and the sudden shifts diminshed, but the violent bangs and jerks persisted. Updated 11/07/2017
- Saint Louis, MO, USA
The contact owns a 2012 Ford F-150. While driving 70 mph, the gear automatically shifted into first gear. Also, the wrench warning icon illuminated and the vehicle automatically went into limp mode. The contact pulled the vehicle over to the side of the road. When the contact turned off and restarted the vehicle, it performed normally. The vehicle was taken to the dealer (towne Ford, 1601 el camino real, redwood city, ca 94063) where it was diagnosed that the software needed to be reprogrammed. The vehicle was repaired, but the failure recurred several other times after the repair. The manufacturer was contacted at 800-392-3673 and stated that the VIN was not included in a recall, and the contact would have to pay for the repair. Case number: Cas-13431428 was provided. The approximate failure mileage was 94,000. Updated 8/6/18
- 94303, CA, USA
P0720 trouble code. Speedometer does not work. At highway cruising speeds, the transmission occasionally downshifts to 1st gear.
- Centerville, GA, USA
While driving and accelerating my Ford F150 vehicle at approximately 35 mph, transmission dropped to first gear, which caused the vehicle to reduce speed quickly and wheels to lock up. Pulled off the road. Attempted to drive one more time and vehicle did the same action, while accelerating around 30-35 mph vehicle dropped to first gear and wheels locked up. Pulled over, shut off vehicle, then turned it back on. Placed vehicle in manual mode and was able to drive home. The next day I took F-150 to advantage Ford of stuart. Advantage Ford said it is lead frame that needs to be replaced. Researched on the internet similar problems with 2012 Ford F-150's and found a recall for Ford F-150's recall number 16S19. I searched my VIN on Ford's website and called customer care, and my VIN does not show on this recall. Then I came accross NHTSA number 16V248 which covers Ford F150's built in dearborn Michigan between February 11. 2011 and September 8, 2012. My Ford F 150 was built in August of 2012 according to the manufacturer. My VIN was obviously missed in this safety recall, and I would like a resolution to add my VIN number to this satety recall. I talked with Ford, and they started a case number cas-13394098.
- Port Saint Lucie, FL, USA
- Morganton, NC, USA