10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
76,383 miles

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« Read the previous 20 complaints

problem #169

May 092017

F-150

  • 86,040 miles
On 5/9/17 I was driving my 2012 F-150 pickup on the highway at 60 mph when all of a sudden it came to an abrupt slow down and shifted into 1st gear. It was enough to cause a screeching of the tires and temporary loss of control. I eventually slowed down and came to a complete stop. Since I have the 5 year/100.000 drive-train warranty. I immediately called the dealer I bought the truck new from to have it towed to the shop. After they took a looked at the truck they called back and reported that they could not find anything wrong with it and suggested a PCM/transmission reprogram. I agreed to this service work. Thinking this incident was very strange I did an internet search of recalls for Ford trucks. My search found a recall for the exact symptoms I experienced. The dealer called and reported my truck was ready for pickup. When I went to get my truck I questioned the service guy about the recall. He indicated that this was an issue with 2011-2012 Ford trucks but mine did not meet the build date guidelines to qualify for the recall. They would not cover the $58.95 charge for the re-programming. This made me very upset. This incident could have had a very different end result if I would have hit another vehicle, went in the ditch, or worse yet been pulling my horse trailer. Please do something before someone dies in an accident.

- Seward, NE, USA

problem #168

Apr 142017

F-150

  • 73,645 miles
I was traveling at a speed of 60mph, when my transmission downshifted from 6-1, locking up the rear tires. This cause the semi pulling a load to have to swerve to avoid me.. another instance, I was pulling out in a busy intersection and the transmission went into 5th gear, causing the vehicle to nearly stall, resulting in 3 vehicles slamming on brakes to avoid me. Ford is denying me coverage of a recall issued due to me 2012 F150 being outside of the specified production dates with a production date of 7/12. Https://www.edmunds.com/car-news/2011-12-Ford-F-150-among-vehicles-recalled-for-transmission-defect.html I am at Ford currently and they have diagnosed it with P0722- speed output sensor lead failure.

- Sanford, NC, USA

problem #167

Apr 082017

F-150

  • 63,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at an unknown speed in fourth gear, the vehicle failed to shift into fifth gear and failed to accelerate without warning. The contact also stated that the vehicle independently shifted into second gear. The vehicle was taken to the dealer but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,000.

- Wellston, OH, USA

problem #166

Feb 012017

F-150

  • 60,000 miles
My transmission intermittently shifts from high gears to low gears and vise versa. This occurs both when accelerating and when in high speeds. It appears to be a lead frame issue according to the dealership in el centro, ca. It is quite dangerous and scary when my child is in the car. I found 16N02 extended warranty and recall #16S19, but they do not cover my vehicle. They should!

- Heber, CA, USA

problem #165

Apr 022017

F-150

  • 62,000 miles
My truck is a 2012 platinum model with the 3.5L ecoboost motor. Motor failed at 60K miles due to head gasket leak and had to be replaced. Less than a month later I am now dealing with a "service advancetrak" message and steering wheel is locking up completely while trying to make right hand turns. Vehicle is very frightening to drive and has pulled me into oncoming traffic 2 times. Dealer is saying the truck needs a new steering rack and $2K to fix.

- Phoenix, AZ, USA

problem #164

Nov 142016

F-150

  • 110,000 miles
Transmission randomly downshifts causing the vehicle to lock up in the back or lose traction completely.

- Brooklyn, MS, USA

problem #163

Nov 122016

F-150

  • 135,000 miles
The contact owns a 2012 Ford F-150. While driving various speeds, the vehicle downshifted into first gear independently and the power train warning sensor illuminated. The vehicle was taken to a dealer where it was diagnosed that the speed sensor panel needed to be reprogrammed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12V198000 (power train). The manufacturer was made aware of the failure. The failure mileage was 135,000.

- Nixa, MO, USA

problem #162

Mar 192017

F-150

  • 98,000 miles
2012 Ford F-150. Multiple occurrences...vehicle in motion and the vehicle downshifts to 1 gear on its on. It sticks for 10-20 seconds before it releases and then you can accelerate again.

- Monroe, NC, USA

problem #161

Nov 012015

F-150

  • 29,000 miles
The contact owns a 2012 Ford F-150. While driving 70 mph, the transmission seized. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 29,000.

- Troutville, VA, USA

problem #160

Jul 292016

F-150

  • 58,000 miles
When accelerating from a stop or slow roll, the truck will jerk hard feeling like the it is coming from the driveshaft. There is no common cause for this issue such as going over a bump, etc. Brought truck to the local Ford dealership and was told it was "leaf spring slap" which it is clear under the truck that there is deep grooves on the drive shaft, yoke area. Ford denies this is the issue. This happens 80% of the time that I accelerate either from a stop or slow movement.

- Reserve, LA, USA

problem #159

Mar 092017

F-150

  • 73,341 miles
I was driving down highway on 3/19/17 and the truck starting jerking then the tach and the speedometer started bouncing then it started to shift from 6th to 2nd then to 5th back to 2nd and so on. Pulled over turned it off to see if the computer would reset then drove down the rode and around 50mph it throw itself into park, then it shifted back into gear and started the same thing over. Took to dealer they so called "fixed it" saying it was low voltage problem caused by alternator and bad battery got truck back 3/14/17, but this morning 3/15/17 it messed up see pic was going 30mph notice the speedometer and it downshifted hard once from 6th to 4th. Now they are telling me its something to O with the transmission computer so I spent over $900 for nothing and have to spend another $1200+ for something they not sure what it is..... the main issue is what if I was on the interstate and it went into park.

- Morristown, TN, USA

problem #158

Jan 232017

F-150

  • 75,000 miles
The ses, service engine soon, light came on. I noticed my truck lacking power and taking longer to shift gears when accelerating. It become less of a smooth shift and more jerky. When traveling on the highway at ~70 mph, the engine would not hold 6th gear. It would drop to 5th and 4th gear, until I gave it more gas. It would reach 3500 RPM's at times before shifting which was not normal. I also noticed starting in the fall of 2016 a short loud abnormal noise at cold start. After researching these issues, this led me to tsb 14-0194, code P0016, dealing with the 3.5L ecoboost engine. I took my truck to my local dealer and this was the issue. I have been the only owner of less than 5 years and was at 75,500 miles, out of the 60,000 mile warranty. I just had the repair done, costing me $3600. The repair included parts listed in tsb 14-0194 as well as timing belts, additional gaskets, seals, guides, tensioner, cam, sprocket, gear crankshaft, among others. I question how this known issue of timing chain stretch with the tsb is not a recall. This problem can cause an accident when accelerating on to a freeway. It can also cause an accident by suddenly downshifting while driving. I am glad my truck is fixed, however did not like the price tag. I fear that this known issue will lead to a deathly accident and it is unfortunate that a recall has not been issued yet. I hope this post helps make a change, saving consumers a costly repair and even someones life from a future accident.

- Rochester Hills, MI, USA

problem #157

Sep 152016

F-150 8-cyl

  • 35,545 miles
The contact owns a 2012 Ford F-150. While driving various speeds, the vehicle decelerated and the rpms increased to 3,000. The failure recurred numerous times. The dealer diagnosed that the power control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but they were unable to identify the cause of the failure. The VIN was not included in NHTSA campaign number: 16V248000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 35,545.

- Narbth, PA, USA

problem #156

Jan 242017

F-150

  • 104,000 miles
Transmission lead frame. I would be traveling down the road and all of a sudden my truck would downshift to first gear and then I would have to cut the truck off to reset it to go again. Sometimes that would remedy the problem but sometimes I would just go a few miles and it would start acting up again.

- Childersburg, AL, USA

problem #155

Sep 122016

F-150

  • miles
The contact owns a 2012 Ford F-150. The contact received notification of NHTSA campaign number: 16V248000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Indianapolis, IN, USA

problem #154

Dec 222016

F-150 6-cyl

  • 54,200 miles
While driving on the highway I experienced severe reduced engine power during a hard acceleration for an attempted pass. Upon completion of a diagnostic, I was told there was a misfire in cylinders 1-3. the technician informed us the circumstances and results were hallmark for a known condition related to moisture accumulation in the charge air cooler (cac) for turbochargers in 3.5L ecoboost engines of my model year. The vehicle had just over 54K miles on it at the time of the incident (typical mileage for the problem to manifest). The vehicle was maintenanced one week after the incident at the dealership I purchased it new from. The dealership cited the cause of the misfire as bad coil packs - 4 of them at the time of arrival. Coil packs typically have a lifespan of 100-150K miles before failure. However, 4 of them went bad (3 simultaneously) in a vehicle with <55K miles on it. Literature posted about others/similar situations read the same - bad coil packs, due to ingestion of water into the turbo. An issue Ford was aware would happen without the deflector plate due to design flaw! no alert to the owners that it was a potential concern, bring the vehicle in for a check - no word at all! if there was a known problem with their turbo design leading to compounding premature failure, why wouldn't they let the owners know" the dealership would have had ample opportunity to inform me of the issue if that was their intention as I visit regularly. The call center rep said they don't have to tell us anything unless there is a recall. So basically they manufacture dangerous/problematic vehicles until NHTSA slaps their hand about it!" I surely hope everyone who has this issue is reporting it to NHTSA but I doubt they know it is an option and Ford is profiting from having additional maintenance performed at their dealerships.

- San Antonio, TX, USA

problem #153

Jan 122017

F-150

  • 95,456 miles
Transmission down shifted to 1st gear and would not shift the gears right. While on I10 interstate!

- Humble, TX, USA

problem #152

Jan 052017

F-150

  • 82,000 miles
Transmission downshifts down to 1st gear locking rear wheels and causing vehicle to go into a skid and loss of control. Vehicle was traveling 70 mph on interstate when this happened and was captured on video as to how the gauges responded.

- Lizella, GA, USA

problem #151

Dec 152016

F-150

  • 62,000 miles
I was driving on the freeway. I was driving approximately 70mph / 6th gear. My truck shifted on it's own ( I could tell by the dashboard gear indicator) into 1st gear. This caused my rear tires to lock up and put my vehicle into a skid.

- Las Vegas, NV, USA

problem #150

Dec 062016

F-150

  • miles
Vehicle shifts unexpectedly. No particular circumstance can be identified that cause it. It happens on the freeway in traffic, in parking lots, city streets, when the transmission is warm and when it is cold. Causes people and property in truck to be thrown around. Also causes a sudden reduction in speed that could potentially cause a rear end accident. Has been happening for the last 100K miles. Ford has tried to fix it and they can't. their is a recall 16S19 for this same exact issue on the same make, model and year but Ford says my truck is not part of the recall. It's either a paperwork issue at Ford as to what vehicles are effected or an underestimation of how far reaching the issue is.

- Vista, CA, USA

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