10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 66,277 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Transmission will abruptly shift into 1st gear at slow speeds. Transmission has been checked and there are know known mechanical issues with the unit. I saw an article where some 2011-14 F-150-??s had the same issue.
- Rockvale, TN, USA
The problem with this vehicle is the body control module has gone out. It controls everything from the safety functions to back up cameras and engine function and starting. My truck first, lost its back up camera within the first year of purchase, then the driver side, turn signals, stopped working, the battery drains overnight, and the latest issue is that the truck will turn off while driving down the road. Three months ago, the engine cut off and all systems locked up while I was driving 45 mph in town. There are no issues with any other system in the truck. Mechanics have tested everything and state. It is only the body control module. I am unable to purchase a body control module from Ford and my mechanic, the Ford mechanics, the Ford distributor for this region, nor Carmax, where I bought the car can get the part because Ford says that all of their shelf held parts for this vehicle type are defective. They state is a known issue and there is no date for resolution at all. The date on the shelf hold is zero month zero day zero year meaning no date. The body control module in this series of Ford F1 50s is a -??known issue-?? to Ford. Due to their semi conductor manufacturer contract that has lapsed for this older technology, they state that the 4000 vehicle-??s that currently require this part are not they-??re greatest concern. They stated that there is an indefinite -??shelf hold-?? on this part due to their only being less than 50 of them available for anyone to purchase. Those parts that are being held are also suspect of defect. Since I have only owned this vehicle for two years and it is under the extended warranty, I purchased with it having only 19,000 miles on it that I have put on it, it seems that they should at least allow me to buy one of the shelf, held pieces to replace mine. Please help the 4000 of us. Please encourage them to do what-??s right for all of us. I still owe $17k on a non-running vehicle Carmax or Ford wont buy back.
- Spanish Fort, AL, USA
Automatic transmission dropped out of gear while driving on the Interstate going around 60-65mph today. The wheels locked up and the vehicle just reved like it was in neutral. From other Ford owners (Unintended downshift into first gear can cause an abrupt wheel speed reduction, which could cause the rear tires to slide until the vehicle slows down. This condition could result in a loss of vehicle control, increasing the risk of a crash) My truck shows no mileage and the airbag light is on.No inspection has been performed as of today. Recall # 19507
- Waxahachie, TX, USA
Had swollen lug nuts Had to buy breaker bars to loosen them. Ended up destroying most off them Can't reuse them
- Tinley Park, IL, USA
Vehicles cuts off while driving at ramdom speeds Can be 20, 30, or
- Guyton, GA, USA
Exhaust manifold studs are breaking on the ecoboost V6 engines (Gen 1 and Gen 2 series trucks), causing exhaust fumes to enter passenger area of vehicle when the heater/AC is on. The exhaust studs are on the back of the engine and happen on both sides. Ford knows of the problem and refuses to recall to replace them.
- Auburn, MI, USA
In 2019, my power steering assist fault/service advance trac came on as i lost power steering... It's recalled on my year and model, but not my vin. Replaced the rack and pinion for the electronic power assist steering (EPAS) in September of 2019. Last week, so April 18, '22, my steering started getting stiff and binding. Last night, April 25,22, my power steering failed completely again. Ford refused to acknowledge it was the exact issue last time and it's extremely scary driving without power steering, esp when you don't know if it's going to go out while driving! This is a known problem and has not been addressed, outside the select vins.
- Nashville, TN, USA
Transmission shifts from fourth gear to first gear by itself.
- El Paso, TX, USA
The contact owns a 2012 Ford F-150. The contact stated while using the defroster, the rear windshield shattered. The contact stated no warning light was illuminated. The contact took the vehicle to a glass repair shop and was informed that the rear windshield needed to be replaced. The contact called and notified the local dealer of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.
- Fort Wayne, IN, USA
On Friday, October 29, 2021, at about 6:30 PM, I was driving my 2012 Ford F150 Super Crew 4WD Platinum PU down a two lane highway at about 60 MPH, when I heard a distinct, loud "pop" or "bang", so loud it scared me. I initially thought I had been shot at or a decent sized rock had struck the roof of my PU with some good velocity. After the initial shock, I didn't notice anything being different. It was dark outside. After a few moments, I had no idea what had happened, but moved on. The next morning, I got in my truck and immediately noticed the passenger side of the back window was shattered. I inspected the window and clearly saw a heat signature deformation in the lower left corner of the right pane. This was also the initial spot of the shattering.The rear window defroster system had shorted out and burned up. From Photo #4 I am not convinced there was not an actual fire at some point. I quickly found forums that document reports of Ford vehicles doing this for well over 10 years. I added my story to the top one. https://fordauthority.com/2017/12/another-ford-f-150-owner-claims-the-rear-window-shattered-despite-no-impact/ https://www.f150forum.com/f118/another-rear-window-shattered-426302/ I went to the Ford dealership and had them look at it. I also had the local Sheriff's Office look at it. I chatted, emailed and called Ford HQ twice. I sent them these links. I was repeatedly told, "I'm sorry. There are no programs (Recalls or TSBs) to help you." My glass repair place does not want to work on it ($825) since it is not a glass problem and replacing the glass does not guarantee it won't just happen again. I am thankful I did not startle worse than I did. This easily could have caused me to lose control of my vehicle at highway speeds, not to mention the danger to passengers of shattering glass. My daughter routinely sits in the back, right next to this window. I will keep things as is as long as I can for inspection. Consumer stated to date, Ford has refused to acknowledge thi
- Dalton Gardens, ID, USA
Driving all of a sudden engine will downshift.
- Duanesburg , NY, USA
When driving, vehicle will drop from 50 mph to 0, causing a sudden stop. Vehicle then will struggle to get out of first gear, and whine. Vehicle will not move in the speedometer, and will not shift past first gear.
- Garden City , KS, USA
My Ford F-150 (2012) was parked on my driveway. On 02/26/2021 around 8.27 pm, I opened door and got inside truck.as soon as I closed driver-side door, rear windshield shattered with a loud noise. I haven't put key in ignition even. The truck key was in my hand.
- Clute, TX, USA
As I was driving my truck went crazy on my dash every electronic reading was wack out of commission speed went to zero on my odometer and from six speed to 1 my truck would not run any faster but my RPM guage was sky high until I realized I had to put my truck in neutral to pull over to turn off my truck.
- Plant City, FL, USA
I turned on my defroster on my vehicle and the back passenger glass back windshield shattered...the very back windshield
- Farmington, NM, USA
We just set up an appointment with our nearest Ford dealer to have the recall taken care of witch is still an hour and a half drive. Then on Friday before the appointment it started to rattle and died while traveling thru a controlled intersection. I made it home barely and when I took it to the shop today I was told that it had a defective timing chain that Ford was aware of but are not willing to fix. Bottom line is it ruined the engine and now I am stuck with a $10,000 bill. The safety issue is if this would have happened on the road to the dealership I could have crashed over the steep terrain.
- Fort Bragg, CA, USA
Purchased the vehicle with 34, xxx miles documented as verified. Recently was provided carfax for the vehicle that says it had 60, xxx miles previously in 2017. Also vehicle sold without disclosed accident.
- Muskegon, MI, USA
The loss of use of rearr backup camera
- Prescott Valley, AZ, USA
The right back corner cab window has shattered/spidered with no reasonable cause or impact.the vehicle was stationary when it occurred and there is a topper on the truck so impact from the exterior or interior did not happen. I discovered that there have been multiple reports of this and when I talked to the Ford dealership they were fully aware of this type of issue but there is no recall. I am thankful the vehicle was stationary and my child was not in the seat for the glass to potentially break on them. This is a huge safety concern and should not be happening. It is dangerous and costly.
- Marion, KS, USA
- Asbury, NJ, USA