10.0
really awful- Crashes / Fires:
- 29 / 1
- Injuries / Deaths:
- 14 / 4
- Average Mileage:
- 58,033 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The front end started vibrating, no warning lights came on. I drove another 2 miles straight to the advantage Ford in stuart fl. They informed me that the entire brake system was broken, my words not theirs.
- Jensen Beach, FL, USA
While stopped, with my foot on the brake, in a parking lot waiting for traffic to clear so I could enter the street there was a rather loud pop such as a bloon bursting. The brake peddle became extremely ridged and the vehicle began moving forward. It nearly caused me to crash into the cars ahead of me. I have been a vehicle service technician for near 45 years so I was keenly aware of what had happened. I pushed the brake peddle with both my feet and managed to stop it. I contacted the Ford dealership said they couldn't repair my vehicle because of its manufacture date. I removed the defective part and it was just as the recall on the master brake cylinder stated. The problem effects more 2013 vehicles than is covered by the recall. I have attached a photo showing the brake fluid in my failed brake booster as proof.
- Perry, FL, USA
The brake master cylinder went out while I was driving and I nearly hit the car in front of me. When I took the truck into the shop, I was told that the master cylinder had a leak and would not consistently hold pressure so it had to be replaced. After doing some research, I found a recall by Ford with recall id 16S24 for this exact same problem and when I was told what needed replaced, it was almost word for word what this recall stated. I found this information after I had already gotten the master cylinder replaced so I called Ford to speak with their recall department. I was told that this issue was not covered by the recall because my truck was manufactured after the date of what was defined in the recall. It seems to me that a truck built in the same year that had master cylinders affected would be covered by the recall. This repair cost $663.57. Losing brake pressure could have caused serious injury had I been on the highway or needing to come to an abrupt stop. A picture of the repair invoice is attached but a better copy can be provided upon request.
- Andover, KS, USA
The contact owned a 2013 Ford F-150. The contact stated when her husband was driving the vehicle at approximately 70 mph, the vehicle gauges and rpms unexpectedly went into a lower gear. The steering wheel then ceased and the vehicle was unable to be controlled, along with the brake pedal failed to operate while shuttering and the lastly the vehicle crashed into a wall. The side airbags did deploy but the frontal airbags did not. The vehicle was towed to a impound lot after being totaled. A police report was taken. The contacts spouse was the only person injured in the crash. The husband sustained a back injury, numbness, tingling in his legs, and a concussion. The spouse was taken to the emergency room for his injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
- Madison, TN, USA
Brakes failed while driving on the interstate.diagnosed as bad master cylinder and brake booster.
- Reedville, VA, USA
2013 Ford F-150 platinum truck. I got in my truck and pulled out of a parking lot. I was about to turn and get on the interstate. A car was in front of me and when I mashed the brakes the petal was stiff. There was a noise coming from the brakes. It seemed. I was able to move to the side of the rode before striking the rear of the car and come to a stop. I then proceeded slowly to an empty parking lot. I got out and walked around the vehicle and looked under the hood. No leaks that I could see and the brake reservoir was full. I drove around the parking lot and mashed the brakes several time and then it went back to working. This has been happening on several occasions. I see a recall but it is not for my VIN. Why? this is a very serious safety hazard so why is Ford not taking this serious. I have been in the fire service for 31 years and have seen the outcome of brake failure. This is not good.
- Hahira, GA, USA
The contact owns a 2013 Ford F-150. While driving 60 mph on the highway, the brakes failed when the brake pedal was depressed. The contact was able to pull off the highway and downshift to an eventual rolling stop. The contact restarted the vehicle and pumped the brakes pedal. The brake pedal eventually started to loosen up and the brakes worked normally. Benna Ford superior (3022 tower ave, superior, wi 54880, (715) 394-8669) stated that there were no recalls and referred the contact to the manufacturer. The manufacturer provided a case number and scheduled an appointment with the same dealer for diagnostic testing. The contact checked with an indedendent mechanic and was informed that the brake booster could be the cause of the failure. The failure mileage was 127,600.
- Superior, WI, USA
I was driving down the highway at 60 mph a car pull over into lane in front of me? I stepped on the brakes and they were as hard as a rock, luckily I steered to the aide of the highway and down shifted till the truck came to a rolling stop, the brake and the parking brake light are on and the brakes were still as hard as a rock, I tried shutting the truck off and restarting, and still the same result, I put the truck in drive after awhile and kept messing with it pushing as hard as could on the brake pedal and I got a little bit of brakes, after driving a few miles they started working again, now I'm afraid waiting wondering if it's not gonna work again, it's dangerous, it's my main vehicle and most of my family randomly uses it. I've had a lot of problems with this truck.
- Superior, WI, USA
Extremely hard brake pedal, vehicle will not stop easily in normal braking conditions, if pedal is pumped repeatedly red brake light and check brake system warning appear. If key is cycled on then off warnings go away but brake pedal feels the same. After extensive research I found vacuum pump (non electric) leaking oil. I replaced it and the same issues still happen. I've found 2 recalls that don't apply to my truck. One recall states the master cylinder seal is leaking which causes the brake pedal to go to the to floor. The other is a stiff pedal but that one was for an electric vacuum pump issue. Please help before Ford kills me. Also. I asked my local dealership (bell Ford) for tsbs regarding this and was denied the information. This should be classified as a safety recall that never ever expires!!!!!!!!!
- Adrian, MI, USA
The contact owns a 2013 Ford F-150. While driving, the brakes seized when the brake pedal was depressed. The vehicle was taken to an independent mechanic where the brake pads and rotors were replaced. The failure recurred. The vehicle was taken back to the mechanic where the piston, rotors, brake line, brake pads, and brake fluid were replaced; however, the failure recurred. The vehicle was taken to big country Ford Lincoln (500 w commerce St, brownwood, tx 76801, (325) 643-1651), but was not diagnosed or repaired. The manufacturer was made aware of the failures and referred the contact to NHTSA. The failure mileage was 94,000.
- Los Fresnos, TX, USA
My truck has a 5.0 motor but is experiencing the exact same thing as this recall that only affects trucks with a 3.5 motor. I have to refill the reservoir about once a month whether I am driving it or not. NHTSA campaign number: 16V345000 manufacturer Ford Motor Company components service brakes, hydraulic potential number of units affected 225,012 summary Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
- Lake City, FL, USA
Front brake assembly engaged and did not fully release causing the pad and caliper to eventually grind thru to metal destroying the entire assembly. Had to have entire assembly replaced and tech stated it was a known issue.
- Cheney, KS, USA
Master cylinder - braking system failed - my truck make/model/year/engine shows recalls everywhere on the internet for this, however, my VIN# isn't listed for this and I need to get my replaced asap as my brakes failed due to this issue.
- North Chesterfield, VA, USA
Sudden loss of brake pressure, warning light for low brake fluid. Had to use emergency brake to stop.
- Marietta, GA, USA
Got into my truck this morning and brake pedal went to the floor and in the display it showed low brake fluid. I filled up the reservoir and pumped brakes and they were good so I drove down the road about 15 miles and pedal went to the floor again and the display said low brake fluid. Got vehicle back to house and filled it back up with brake fluid and pumped brakes and no leaks but still losing fluid. Checked online and found Ford had a recall of the brake reservoir leaking fluid into the booster but it was for August 2013 and my truck was made in June of 2013 so I didn't get a recall. Dealership confirmed this is what's happening to my truck. Ford needs to take a look at this and include more vehicles in this recall before someone gets killed because their brakes fail.
- Owensboro, KY, USA
Vehicle was pulling a light-weight trailer when all of a sudden the brakes would not work. We glided over to the edge of the highway and drifted until we were able to slow. The brakes would work slightly when pressed extremely hard. The brake failure lights appeared. We have a 2013 F150 with the exact problems as the recalled trucks--but, our VIN/truck is not included.
- Lindon, UT, USA
Brake pedal sinks slowly to floor during stationary and motion
- Longmont, CO, USA
Takata recall master cylinder leaking by low brake fuild lights goes on find no visible leaks. Found recall of this problem but no active recall on my VIN number. Not sure if it was fixed but is now a problem and I would like to get it fixed before I end up in an accident with my children in car. Primary vehicle so drive it a lot. Thanks
- Auburn, NE, USA
Master cylinder leak causing low brake fuild and loss of brakes. Saw an older recall notice on this year of truck but my VIN does not show it as recall.
- Auburn, NE, USA
- Sod, WV, USA