The contact owns a 2013 Ford F-150. The contact stated that the vehicle was taken to the dealer for a recall repair related to an unexpected downshifting while driving. The contact stated while driving approximately 30 MPH, the vehicle downshifted inadvertently. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the power train control module needed to be reprogrammed. The software was updated however, the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 175,578.

- Odessa, MO, USA

Transmission shifts to 1st and locked up rear wheels AFTER the recall fix

- Long Island City, NY, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 65 MPH, the vehicle inadvertently downshifted to 3rd and then 1st gear, and the tires locked up. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 115,000.

- Bovey, MN, USA

May 18, 2022; Vehicle has 140,650 miles. My truck drove fine all day until It seems the like the transmission failed, it just kicked out of gear. The check engine light came on, as did the air bag light. The truck had no power, no fuel control, and seemed no transmission control. The first time, I was able to coast to a safe area, stop, and put the truck into park. It would not shift back into gear to proceed. I shut the vehicle off, and in park. Restarted and proceeded to continue, then it drove fine for less than 1/2 mile, and the check engine light and air bag light both came on again. The same problem occurred as before, no power and no transmission. I was able to coast to safety again, and shut the truck off again. Placed into park and restarted. Put into gear, and drove to a parts store about 1 mile away, with no problems, but I could feel the transmission hesitating to change gears. The parts store was unable to get any malfunction codes from the truck. We were able to drive the truck home without any other problems yet, 13 miles.

- Houston, TX, USA

The Output Speed Sensor has been failing multiple times since I had the recall remedied in September 2021. The codes p0720, p0721 and p0722 have been present, and it hadn-??t been to much of an issue until it downshifted to first gear while going 60+ mph, causing me to temporarily lose control. Because of the downshift the engine redlined causing the 8th valve to fail. The dealership says I need a new engine and refuses to fix the transmission because my truck has a salvage title. They also claim that they can-??t confirm that the transmission caused the engine to blow. They have since been giving me the run around. The salvage title was present when they did the remedy in September but now it is an issue and to my understanding they cannot refuse to fix a recall because of a salvage or branded title. This happened a month ago and they are still dragging their feet, leaving me with no vehicle and not a lot of options. I have read that fords first remedy was to reprogram the PCM, but the real cause is the OSS going bad and the real remedy is a replacement of the lead frame. I would like to know why they didn-??t replace the lead frame the first time if it is proven to work. I feel as if I-??m not the only one this has happened to.

- Clemmons, NC, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would independently downshift with the powertrain malfunction symbol on the instrument panel. The vehicle would then enter limp mode as the vehicle would stall upon depression of the accelerator pedal. The contact restarted the vehicle several times and the vehicle resumed normal functionality. The vehicle was taken to a dealer and the contact was informed that the vehicle had to remain at the dealer for 3-months before the vehicle could be serviced. The contact then took the vehicle to Astro Lincoln (6350 Pensacola Blvd, Pensacola, FL 32505) where the vehicle was serviced under NHTSA Campaign Number: 19V433000 (Power Train) however, the failure persisted. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 105,000.

- Pensacola, FL, USA

The vehicle received the recall software update but I have still experienced sudden downshift to 1st gear on a few occasions. Also have intermittent failure of speedometer and shifting issues that resolve with shutdown and restart.

- Glenwood, IA, USA

The contact owns a 2013 Ford F-150 The contact stated that while her husband was driving approximately 55 MPH, the vehicle downshifted without warning. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 105,000.

- Willow Spring, NC, USA

I have a 2013 F150 3.5 L V6. I can be driving down the road and a truck will Stick and first second and third gear pull off the road park and turn it off then turn it back on then it-??ll be fine Happens periodically but no warning lights come on and then I drove it the other day and it was stuck in third gear, speedometer quit working, mileage quit, working the wrench light, come on and then the check engine light come on.Been to the dealership twice and the first time they change out the plug block on the transmission said it was leaking that didn-??t fix the problem then I took it back a week later and they said they couldn-??t get it to do anything wrong now three months later it is starting To happen more frequently had code check P0721 Said it was the output shaft speed sensor can anything done to fix the problem. So I don-??t have to keep spending money when I take it to the dealership where I bought the truck in August 2020 it came with a two-year bumper bumper warranty

- Manhattan , KS, USA

Truck downshifts without warning speedometer stops working

- Harrison, MI, USA

At times, the transmission will fail to shift up and the engine revs extremely high. Shutting down the engine and waiting sometimes clears this issue. The speedometer at the same time also stops working and the airbag light comes on.

- Brooktondale, NY, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle independently downshifted with the check engine and air bag warning lights illuminated. The contact pulled off the road after the failure and had the vehicle towed to his residence. The vehicle was then towed to the dealer and remained in their possession for two days; however, the mechanic was unable retrieve a fault code or determine the cause of the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 118,000.

- Newport News, VA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and heard the engine revving however, the vehicle failed to respond. The contact stated that the wrench warning light was illuminated. Additionally, the instrument panel went blank, no information was displayed; however, the instrument panel remained illuminated. The contact was able to safely pull off the road and turned the vehicle off and when he restarted the vehicle all systems were functioning. The contact stated that the failure recurred and he drove the vehicle to a dealer. The dealer diagnosed that the either the connector or the computer module (P/N: AL3Z7G276D) needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

- Kansas City, MO, USA

Transmission suddenly downshifts to first gear without warning, and speedometer goes to zero.

- Oklahoma City, OK, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 MPH, the vehicle inadvertently downshifted without warning. The contact stated that the speedometer registered zero however, the RPM revved extremely high. The vehicle was taken to a local dealer but was not diagnosed. The contact stated that the vehicle would be taken to a different dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Angola, IN, USA

The truck went into limp mode and downshifted in to first gear dropping the speedometer needle to 0 and the tires locked up as i was on the toll going 80mph which was the speed limit almost causing me to slide under a semi truck

- Round Rock, TX, USA

Vehicle looses speedometer and downshifts unexpectedly at speed

- Sparta, NJ, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted into third gear. The vehicle was taken to the dealer, and the dealer reprogrammed the computer system; however, the failure recurred. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.

- Bulverde, TX, USA

My truck randomly downshifts while driving. I took my truck to fix a downshifting recall that should have taken care of this dangerous problem and it has yet to be resolved. I called corporate Ford and a local Ford dealer and was told I needed to pay $140 fee in order for my car to be checked considering the recall apparently was taken care of. In the system it shows it was taken care of but there is clearly a problem if the truck is doing exactly what the recall was supposed to prevent. This is our daily vehicle and it frightens my wife to drive it. This happens on a daily occasion.

- Homestead , FL, USA

Transmission shifts from 5th or 6th down to 1st gear. This has happened twice in the past month. This is extremely dangerous especially at highway speeds, which i was. When this issue happened my truck went from 70 mph to about 15 mph.

- Tulsa, OK, USA