10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 26 / 1
- Average Mileage:
- 71,207 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
at speeds around 50-65 mph my truck dropped down to first gear, this shook me and my passenger as you can imagine. It was a none safety recall in 2019 that I have missed as this was around the time I bought this truck. I paid for the repair myself not knowing Campaign 19N01
- Hamilton, OH, USA
Transmission shifted into 1st gear while doing 65 mph on the freeway. The rear tires locked up as a result and the truck spun out in front of on coming traffic putting myself and my 6 month old nephew in a life threatening situation. This is not okay. I was told the most recent recall done on this vehicle was done to not allow this to happen. This issue has been an on going problem with these trucks and Ford has still yet to rectify the problem. This can cause serious bodily harm to myself and others around these vehicles. I feel Ford needs to do something about this issue.
- San Jose, CA, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 45 MPH, the transmission unexpectedly downshifted from fourth gear to first gear. The contact stated that the air bags and the check engine warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact stated that while attempting to restart the vehicle, the vehicle restarted. In addition, the air bags and the check engine warning lights were no longer illuminated. In addition, the contact stated that the failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed with a failed lead frame. The contact was informed that the lead frame needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the contact was informed that the recall had expired. The failure mileage was approximately 227,588.
- Monterey, TN, USA
Vehicle component that appears to be failing is the transmission, car can run and be diagnosed and inspected. It can put me or people around me at risk, vehicle was running fine and then it downshifted to 1st gear making the rear wheels brake at a high speed, after that truck won-??t go up from first gear. Before going into a dealer and having this checked I made a research about this similiar problem on similar make and model of my truck, and it seems there has been a recall regarding the lead frame on the transmission of this Ford F150 models. I did get a check engine light.
- Brownsville, TX, USA
The contact called on behalf of the owner of a 2013 Ford F-150. The contact stated that while his father-in-law was driving at an undisclosed speed, the vehicle unintendedly downshifted from 6th to 1st gear. The father-in-law pulled over to the side of the road, turned off and restarted the vehicle and the vehicle returned to normal functionality. No warning lights were illuminated. The contact stated that on a separate occasion, after the vehicle was stopped at a traffic light, the vehicle shifted into first gear. The vehicle then went into LIMP Mode. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Bulverde, TX, USA
This is related to an OEM Metal failure at the aluminum connection points. My 2013 Ford F-150s, experienced leakage of the high-pressure transmission cooler line. The leakage was due to corrosion and metal fatigue. If it had failed it would have resulted in a rapid fluid loss, transmission overheating, and a complete failure. The failure was related to corrosion & metal Fatigue. The aluminum quick connect portion of the OEM lines on the driver's side began leaking due to corrosion, and vibrations. There have been numerous reports of a broken line causing a rapid and complete loss of transmission fluid. Without sufficient fluid, the transmission failed leading to trucks stopping in heavy traffic. Due to reports of these catastrophic failures, I checked my lines and noted leaks. I proactively had the local Ford dealer perform the repairs. I have the parts in my possession.
- Fairfax, VA, USA
Transmission down shifts and slam you into windshield cars behind you has to slam on there brakes
- Melbourne , FL, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle briefly jumped and jolted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission lead frame. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 99,000.
- Wallace, LA, USA
I have had several incidences of the transmission suddenly downshifting with corresponding loss of some gauges. This is similar to the 2019 recall NHTSA No.19V-075. I had that service done in July 2019 before any symptom surfaced. Now, in 2025 the problem has started again. I'm not sure what the previous service included (i.e. partes replaced) The original recall indicated the transmission molded leadframe however I have no documentation that it was replaced. It appears that only a reprogramming was accomplished.
- Brooks, GA, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving 20-30 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light was illuminated. The contact pulled over to the side of the road and shifted to neutral(N). The contact turned off and restarted the vehicle, and the contact noticed that the speedometer was inoperable. The contact stated that the vehicle was significantly sluggish while driving from a complete stop, and the tachometer failed to exceed 2,000 RPM while driving. The contact activated the hazard lights and was able to drive to the residence. The contact scanned the vehicle with a scanner and retrieved diagnostic trouble codes indicating an output shaft speed sensor failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V075000 (Power Train), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the vehicle was not covered and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was contacted and advised that the contact to pay for the repair and might be reimbursed at a later date. The failure mileage was approximately 228,000.
- Caldwell, ID, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted to first gear, causing the wheels to lock up and the vehicle to fishtail into three lanes of traffic. The contact shifted the transmission to neutral (N) and coasted the vehicle off the highway. The contact then shifted the transmission into drive(D) and was able to correct the failure. The vehicle was taken to the dealer, who performed the recall repair under NHTSA Campaign Number: 19V075000 (Power Train); however, the failure recurred while driving at 40 MPH, almost causing a crash. The vehicle was taken back to the dealer and was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 146,807.
- Brick, NJ, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unexpectedly downshifted. No warning lights were illuminated. In addition, the contact stated that the instrument cluster blinked off and on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that when the vehicle was purchased in 2023, the contact was informed that an unknown software recall had been performed. The contact was informed that the unknown recall was a software update for the powertrain control module. The contact stated that the failure occurred. The contact later discovered that the recall had not been performed by the dealer where the vehicle was purchased. The contact contacted an alternate dealer who provided mobile service. The unknown recall for the powertrain control module software update was performed. The contact was informed that a second software update was needed. The failure reoccurred. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall due to mileage limitations. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 220,000.
- Mora, MN, USA
The contact owns a 2013 Ford F-150. The contact stated that while his son was driving at various speeds, the transmission unexpectedly downshifted to first gear. The power train warning light was illuminated. The contact stated that the speedometer had decreased to zero(0) MPH while the vehicle was in motion. The contact stated that the failure had progressively worsened, causing the vehicle to fail to shift out of first gear while driving. The contact stated that upon turning off and restarting the vehicle, and upon disconnecting the battery temporarily on several occasions, the power train warning light was turned off, and the vehicle operated as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 19N01. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 174,000.
- Gladstone, MI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 53-54 MPH and overtaking another vehicle, the vehicle sputtered and shuddered temporarily. An unknown warning light was illuminated. Additionally, the contact stated that while driving at 45 MPH, the power train warning light illuminated, and the speedometer became inoperable. The contact noticed that the turn signal had failed to disengage immediately after making a turn. The contact stated that while driving from a complete stop, the vehicle was driving under reduced power. The vehicle was taken to the dealer, where it was diagnosed that there was a faulty wiring in the transmission lead frame. The dealer determined that the wiring and the lead frame needed to be replaced. The vehicle was repaired. The contact related to the failure of Ford Campaign Number: 19N01 (Transmission Molded Lead Frame Extended Coverage). The manufacturer was notified of the failure. The failure mileage was approximately 67,819.
- Spencerville, OH, USA
Random hard shifting and acceleration issue started after I had the vehicle put in service for recall, never had any issue like it before the recall was completed. My computer shows a P0720 and P0721 error. This makes me feel unsafe to drive the vehicle because of the random acceleration and shifting that occurs without any input from me as the driver. Crown motors of Redding Ca advising that the issue is not recall related and refuses to look at vehicle without doing a 300 dollar diagnostic, I-??ve asked them several times if they will look at it for just the recall to make sure they have refused and have said things like -??drive it for a 100 miles that should correct it-??.
- Shasta, CA, USA
On 8/2/25, driving home after dinner with the family my 2013 F150 did hard downshift and the service light came on so went to an auto store for the code. It was the code 19SO7 which turned out to be a software OSS update that was under a recall. Took truck to Ford to do recall and they stated that they did a software update. After picking up the truck we are still having the same hard downshift but now it flashes my airbag light and I loose dash information. Truck was taken back in and Ford says it-??s another code with no check engine light but stating that it-??s the lead frame issue which was a part of a recall associated the hard downshift safety issue. Dealership reached out to Ford Customer Satisfaction Program because there was a campaign (19N01) that-??s still up on their site that would take care of the faulty lead frame associated with the recall. However, Ford denied assisting this safety hazard due to the time they had in the campaign which was 10 years/150,000 miles. The truck is under 95,000 miles. The truck cannot be safely driven, the original problem I took the truck in for, which was a safety recall, is not resolved and worse than when I took it in.
- Mineral Ridge , OH, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 40 MPH, the odometer failed to function as intended. The speedometer went from 40 to zero and failed to provide the correct speed. In addition, the transmission unexpectedly downshifted. The -??WRENCH-?? warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and pulled the key out of the ignition, opened and closed the door, and restarted the vehicle. The contact stated that the vehicle was reset. The vehicle was taken to an independent mechanic who diagnosed that the output speed sensor circuit had no signal and the PCM and valve body lead frame failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 101,500.
- Antioch, IL, USA
Transmission down shifting and sticking in gear intermittently. Google search shows this: Ford has issued recalls and extended warranty programs for a molded lead frame issue in its automatic transmissions, particularly the 6R80 in F-150s from 2011-2013 and a 2014-only recall (24S37), where a faulty output speed sensor could cause an unintended downshift to first gear. This downshift can lead to the loss of vehicle control and an increased crash risk, although Ford also had a separate recall in 2016 for 2011-2013 F-150s with six-speed transmissions that could suddenly downshift. I called Ford service and was told the program expired and nothing could be done at this time.
- Mercer, PA, USA
I was driving on the highway at 55 mph and my truck downshifted to fist gear and the speedometer went to zero with the wrench light coming on. The system that malfunctioned was the molded lead frame for the transmission that was a customer satisfaction program with Ford that I was not notified about. My safety was at risk because I was traveling at a high rate of speed before my truck downshifted into first gear. My problem has been confirmed by my local ford dealer and repaired at my own cost. The vehicle has been inspected by my local Ford dealer. No other symptoms prior to the failure.
- Manheim, PA, USA
- Franklinville, NJ, USA