10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford F-150. The contact stated after an independent mechanic had performed the water pump replacement, the mechanic informed the contact that the vehicle was experiencing transmission failure. The mechanic referred the contact to the dealer for a diagnostic test. Additionally, the contact stated that upon driving the vehicle for an extended time, the engine warmed up, and the odometer turned blank. Additionally, the vehicle failed to accelerate as needed. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed of Technical Service Bulletin Number: 13-4-9. The contact was advised that the vehicle was not covered under the TSB because the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
- Wayne, MI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving the transmission would randomly downshift into 1st gear causing the vehicle to abruptly reduce speeds. Also, the speedometer had intermittently malfunctioned and did not properly display. The cause of the failures was not yet determined. The manufacturer was contacted and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 110,000.
- Fairfield Township, OH, USA
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 45 MPH, the transmission unexpectedly downshifted to first gear. No warning light was illuminated; however, the icons on the instrument panel became dark. The vehicle was taken to a dealer where it was diagnosed and determined that the lead frame wiring harness needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 19V433000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
- Tucson, AZ, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 55 MPH in 6th gear, the transmission unexpectedly downshifted to 1st gear and immediately decelerated. The contact was able to control the vehicle and parked on the side of the road to inspect the vehicle. The contact could not identify the cause for the failure. The contact was able to restart the vehicle and drive the vehicle to the residence. The dealer was contacted and informed the contact of a Customer Satisfaction Program, NHTSA ID Number: 10201087 (Power Train), relating to the failure and spoke of a software update however, the vehicle was not covered under the CSP. The dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the CSP. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 112,000.
- Dyersville, IA, USA
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted with the power train and check engine warning lights intermittently flashing on the instrument panel. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 19V075000 (POWER TRAIN) and linked the failure to the recall. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
- Cleveland, OH, USA
Truck would not shift out of first gear after coming to a stop and then accelerating. I had to pull over, shut truck off and restart truck. This has occurred 3 times in 2 days. Noticed wrench light came on indicating a problem. Hooked to code reader and got codes po722 (output shaft speed sensor circuit no signal) and code b00a0 (occupant classification system). After doing some research I found that Ford has had some recalls and service problems with this same issue. I was never notified by Ford of any recalls or service issues with this vehicle. I only found out after doing research on what the codes meant and how to try and fix the issues. The engine could have blown up from running high rpm-??s because it wouldn-??t shift. After reading other people-??s experiences with this same issue I am extremely concerned for the safety of myself and others that this issue could cause a serious accident. The first occurrence was 12/19/24 and then again 12/20/24. I plan to take the truck to a repair shop as soon as I can get an appointment. The vehicle is available for inspection upon request.
- Bonner Springs, KS, USA
Truck would not shift out of first gear after coming to a stop and then accelerating. I had to pull over, shut truck off and restart truck. This has occurred 3 times in 2 days. Noticed wrench light came on indicating a problem. Hooked to code reader and got codes po722 (output shaft speed sensor circuit no signal) and code b00a0 (occupant classification system). After doing some research I found that Ford has had some recalls and service problems with this same issue. I was never notified by Ford of any recalls or service issues with this vehicle. I only found out after doing research on what the codes meant and how to try and fix the issues. The engine could have blown up from running high rpm-??s because it wouldn-??t shift. After reading other people-??s experiences with this same issue I am extremely concerned for the safety of myself and others that this issue could cause a serious accident. The first occurrence was 12/19/24 and then again 12/20/24. I plan to take the truck to a repair shop as soon as I can get an appointment. The vehicle is available for inspection upon request.
- Bonner Springs, KS, USA
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission unexpectedly downshifted to first gear. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken back to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.
- Taunton, MN, USA
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the speedometer was inoperable, the RPM was significantly high, and the vehicle failed to shift into gear as designed. The power train and the check engine warning lights were illuminated. The contact stated that the failure recurred intermittently. The contact stated that while driving from a complete stop at a traffic light, the vehicle failed to shift out of first gear. The contact stated that upon pulling to the side of the road and restarting the vehicle several times, the vehicle responded as needed on several occasions; however, the vehicle remained stuck in first gear on other occasions. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 19V075000 (Power Train), which the contact related to the failure. The failure mileage was approximately 213,000.
- Beaumont, TX, USA
Driving along and then I get a quick illuminated wrench symbol which disappears. All the dash information disappears but the tach still worked but the speedometer stopped working but an illuminated airbag symbol came on and stayed light. The truck was sluggish and didn-??t want to shift were it should have. This first time this happened on Oct 29, 2014 then again Dec 9, 2014. The mileage on my 2013 Ford F-150 truck with the 6R89 transmission and has 133, 657. I know this is related to the Molded Leadframe in the transmission because I was notified by Ford in May 2019 and they said it could be fixed for free as long as there were trouble codes (P-0720 and P-0722) if not they wouldn-??t cover it. There was a warranty extension but for 10 yrs or 150,000 miles which ever comes first. I called Ford customer service on Dec 11, 2024. Long story short the guy said he was sorry I was having this issue but the extended warranty expired last year. I bought the truck new in Dec 2013. I said it-??s still a safety issue so they should still cover it but he said no because of the time gram even though I was under the 150,000.
- Daly City, CA, USA
Transmission shift dropped on its own down to 1st gear while driving and would not shift to next gear.
- Lexington, SC, USA
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted causing the vehicle to abruptly decelerate. The vehicle was taken to the local mechanic who diagnosed a failure with the transmission. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 197,000.
- Delaware, OK, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to 1st gear. The transmission then failed to shift out of 3rd and 4th gear intermittently. The speedometer failed to display the accurate speed while driving. The vehicle was taken to the dealer but not diagnosed. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the vehicle was no longer covered under an undisclosed extended warranty. The failure mileage was unknown.
- Calhoun, GA, USA
Addition to complaint #11630474 did research on VIN to find out my vehicle is not covered under the safety recall.
- Marion, MT, USA
Purchased a used 2013 F150 in Sept 2024. Vehicle seemed fine for about a month when transmission did the sudden downshift into first gear. It did it twice in the distance of a few hundred feet. Luckily was only going 25 mph but wife left permanant handprint in the grab handle. Finished the 3 miles to the house and has sat ever since. Afraid to drive it because it's all highway speeds to town. Will have to be towed to dealership for repair/recall work.
- Marion, MT, USA
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle hesitated and shifted out of gear independently. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the failure persisted. The vehicle was not taken to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V075000 (POWER TRAIN). The manufacturer was not notified of the failure. The failure mileage was unknown.
- Blaine, WA, USA
[XXX]. I was driving with cruise control at 60mph when the speedometer suddenly fell to zero and the truck jerked momentarily into low gear which schreeched the tires due to the sudden and uncontrolled deceleration. Fortunately the road was dry and no vehicles were close behind me. And fortunately I was driving (and not my wife or kids) and I wasn't in busy metro traffic which surely would have caused a multi car crash. No malfunction/idiot lights appeared in the dash display. The local mechanic read a diagnosis as the OSS and said to have Ford repair it. Ford repaired P0722 and P012B and charged me $1817.45; paid in full using my credit card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Vining, MN, USA
Vehicle was going around 55 mph and dropped out of gear and into limp mode or 1st gear. Happened yesterday as well around 55 mph with cruise control on. Used a scan tool and no codes given.
- Pataskala , OH, USA
We had recall work on the truck done on Nov 14, 2024 for the power train randomly downshifting to 1st gear without warning. Yesterday, Nov 30, 2024, I was exiting the hi-way at approximately 50 mph when the truck jerked, tires squealed, throws me to the steering wheel, and goes to limp mode. I was able to get it into a nearby parking lot and turned it off. The truck will not start now. This is exactly what the recall said it was supposed to fix.
- Valley Center, KS, USA
- Winterville, NC, USA