10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,500 miles

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« Read the previous 20 complaints

problem #968

Jun 262024

F-150

  • 97,200 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle unexpectedly downshifted to first gear, and the transmission and check engine warning lights illuminated. The contact coasted the vehicle to an independent mechanic where the mechanic retrieved a DTC code for an output shaft speed sensor malfunction. The mechanic was able to reset the code; however, the failure returned while the contact was driving back to the residence. The contact recently linked the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN nor the model year was not included. The contact called a local dealer and was informed that the vehicle was not included in the recall. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 97,200.

- Clear Lake, WI, USA

problem #967

Apr 122023

F-150

  • miles
Would be driving at about 55-60 mph on the interstate and the truck would drop into first gear slamming me forward almost causing an accident twice !!!! Not including the whiplash it gives you!

- Virginia Beach , VA, USA

problem #966

Jan 092024

F-150

  • 192,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted, and the RPM dropped to zero. The contact also stated that the instrumental panel was inoperable. The contact was able to pull the vehicle to the side of the road and restart the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 192,000.

- Springfield, LA, USA

problem #965

May 012024

F-150

  • miles
Had been hard shifting and downshifting real hard with vibration in the driving never thought nothing of it until noticing recall on news. So has been parked about a month trying to figure the problem

- Olive Branch, MS, USA

problem #964

Mar 082023

F-150

  • miles
You can be driving and it will down shift into low gear just like the other trucks your recalling it shifts so hard it feels like someone rear ended you when it down shifts

- Jacksboro, TN, USA

problem #963

Apr 012024

F-150

  • 150,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shifted gear unintendedly. The check engine warning light illuminated and the Service Vehicle Soon warning light was also illuminated. The vehicle was diagnosed by two separate independent mechanics and the contact was informed that the wheel speed sensor was not working properly. The contact was informed that he could replace the transmission with a used transmission or a rebuilt transmission. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The dealer was made aware of the failure and advised the contact to call the manufacturer for assistance. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

- Venus, TX, USA

problem #962

Aug 012022

F-150

  • 130,000 miles
The contact owns a 2013 Ford F-150. While the contact's wife was driving 70 MPH, the vehicle independently downshifted to first gear with the transmission warning light illuminated. The contact's wife was nearly rear-ended due to the failure. The vehicle was taken to an independent mechanic and was diagnosed with a defective wheel speed sensor. The contact stated that the vehicle was under an Extended Warranty and a software update was performed; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 130,000.

- Dallas, TX, USA

problem #961

May 062024

F-150

  • miles
Engine shifted down one gear in the middle of the road while during normally. Almost caused me to loose control of vehicle. This had happen 3 or 4 times. Engine also gets -??stuck-?? in 1st gear until electronic error message comes on dash. Then dash goes blank and then it runs fine. Requires me to restart the engine to fix the issue, however it happens 9/10 times while driving.

- Colorado City, AZ, USA

problem #960

Jun 102024

F-150

  • 192,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the transmission unintendedly downshifted into first gear. The check engine warning light was illuminated. The contact pulled over, turned off, and restarted the vehicle, but the transmission failed to shift above third gear while driving. The contact turned off and restarted the vehicle again, and the failure was corrected. The vehicle was taken to the dealer, where the contact was informed that the mileage had exceeded an unstated Warranty Coverage. The vehicle was then taken to an independent mechanic, who determined that the lead frame needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 192,000.

- New Roads, LA, USA

problem #959

Jun 192024

F-150

  • miles
I was driving at 70 mph on the highway and my transmission automatically downshifted locking up my rear wheels twice nearly causing me to lose control. I was able to pull off the highway safely and get into a parking lot and turn off and restart my truck. I was able to make it to my destination on city streets, but with similar issues at lower speeds. I took my truck to have its codes checked and the diagnosis was a failed lead frame. I called Ford and they said the extended warranty on this part was expired on my truck by 2 months. The fact that there is a not an automatic recall on this part on 2013 models is kind of scary knowing what I went through on the highway. I have since had the lead frame replaced and the issue is resolved.

- Oklahoma City, OK, USA

problem #958

May 302024

F-150

  • miles
Vehicle: 2013 Ford F150 FX4 SuperCrew/6.5' Box 5.0 V8 4X4 6R80 Transmission 125,000 Miles Date of Manufacture: 6/11/2013 Date of Original Purchase: 12/06/2013 Symptoms: Intermittently, while driving, the vehicle will lose communication with the speed sensor, disable the speedometer and odometer, set the DTC P0720, and lock the transmission into third gear. It has happened while taking off from a stop, climbing grades, and at cruising speed (70+ MPH). At cruising speed, the downshift is violent enough to skid the tires, and makes climbing hills nearly impossible at slow speeds. The CSP: Ford implemented a CSP (Customer Satisfaction Program #19N01-S3) for the replacement of the molded lead frame in the transmission, which contains the defective output speed sensor. The original CSP covered 10 years, or 150,000 miles from the original purchase date of the vehicle. However, as this was a CSP, not a recall, only the original owners of the vehicles were notified, which lead to necessary repair work not being completed in many cases. Second and subsequent owners, like myself, were left unaware of the issues with their vehicles, until the timeframe had already closed. In my case, the initial sign of trouble was only four weeks past the end of the CSP timeline. In summary, I do not trust this vehicle after sliding the rear tires along the interstate as it forced it's way into a lower gear. I will not use this vehicle to transport friends, family, and loved ones until I'm positive it is fixed. I certainly do not trust this vehicle to tow anything at the moment. This has been a very emotionally and financially burdening experience for myself, as I've had to purchase a second pickup to use for my small business and transportation needs, while still paying upkeep on a vehicle I can't use nor sell to anyone in good conscious. This condition poses a serious and potentially life threatening safety concern, and I strongly encourage it to be considered for a proper safety recall.

- Waverly, WV, USA

problem #957

May 302024

F-150

  • miles
Vehicle: 2013 Ford F150 FX4 SuperCrew/6.5' Box 5.0 V8 4X4 6R80 Transmission 125,000 Miles Date of Manufacture: 6/11/2013 Date of Original Purchase: 12/06/2013 Symptoms: Intermittently, while driving, the vehicle will lose communication with the speed sensor, disable the speedometer and odometer, set the DTC P0720, and lock the transmission into third gear. It has happened while taking off from a stop, climbing grades, and at cruising speed (70+ MPH). At cruising speed, the downshift is violent enough to skid the tires, and makes climbing hills nearly impossible at slow speeds. The CSP: Ford implemented a CSP (Customer Satisfaction Program #19N01-S3) for the replacement of the molded lead frame in the transmission, which contains the defective output speed sensor. The original CSP covered 10 years, or 150,000 miles from the original purchase date of the vehicle. However, as this was a CSP, not a recall, only the original owners of the vehicles were notified, which lead to necessary repair work not being completed in many cases. Second and subsequent owners, like myself, were left unaware of the issues with their vehicles, until the timeframe had already closed. In my case, the initial sign of trouble was only four weeks past the end of the CSP timeline. In summary, I do not trust this vehicle after sliding the rear tires along the interstate as it forced it's way into a lower gear. I will not use this vehicle to transport friends, family, and loved ones until I'm positive it is fixed. I certainly do not trust this vehicle to tow anything at the moment. This has been a very emotionally and financially burdening experience for myself, as I've had to purchase a second pickup to use for my small business and transportation needs, while still paying upkeep on a vehicle I can't use nor sell to anyone in good conscious. This condition poses a serious and potentially life threatening safety concern, and I strongly encourage it to be considered for a proper safety recall.

- Waverly, WV, USA

problem #956

Jun 232024

F-150

  • miles
2013 Ford F-150 manufactured 09/13. Truck has 120,000. About 05/01/24 while traveling at 60 mph on the truck lost power, slowed quickly to about 25 mph, I needed to clear through traffic to pull to side of road. The truck would still move but only at 25 mph.. Ck engine light was on as well as other warning lights, odometer displayed - - - the speedometer either displayed 0 or - - - I pulled over, turned truck off waited a couple minutes, restarted and it ran fine, no warning lights drove home. I continued to drive the vehicle for a couple weeks with no problems. On 06/20/24 while traveling at 30 mph in traffic the truck abruptly shifted to a very low gear, no warning lights, pulled over, shut off truck, waited a few minutes, started truck with no warning lights, drove approximately 10 miles to home without incident. 06/23/24 while driving approximately 30 mph the vehicle hard shifted to a very low gear and would not accelerate past approximately 15 or 20 mph, no warning lights. I stopped, turned off, waited a few minutes. Started engine, truck moved but would not shift, I used the manual shift option and it worked, I was able to shift. Drove approximately 1/2 mile to home. I am having truck towed for repairs tomorrow 06/26/24. I was informed of a recall today, 06/25/24 regarding 2014 F-150s, I realize my truck is not listed but it was built at the very end of the model year and I believe it should be reported.

- Pataskala, OH, USA

problem #955

Jun 152024

F-150

  • miles
My vehicle has had two instances on the highway where the vehicle abruptly downshifted from 6th gear down to 1st and the other time down to third. I took it to Ford and they said it was the speed sensor however they said it was not a recall. I see all these recalls on 2013 f150-??s but not mine"? Why?" Im having the same issue.

- Imperial, CA, USA

problem #954

May 012024

F-150

  • 97,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted to first gear and the contact pulled over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power train control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 97,000.

- Fort Worth, TX, USA

problem #953

Apr 182022

F-150

  • miles
Don Rich Ford performed recall # 19S07 on the transmission in my 2013 Ford F150 on 07/05/2019. In 2022 the transmission started downshifting to first gear just like the recent recall affecting the 2014 Ford F150's. Ford wouldn't cover it under warranty. They tried to reprogram it again. That did not fix the problem, so they repaired the transmission by replacing the lead frame and filter at Don Rich Ford in Vila Rica GA on 04/18/2022. This repair was covered on the 2011 and 2012 models, but they only extended the warranty on the 2013 models to 150,000 miles. I was just over this limit when the issues started happening and it was repaired at 155,137 miles at a cost to me of $885.69

- Dallas, GA, USA

problem #952

Jun 012019

F-150

  • 99,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping between gear. While on a ramp, the vehicle failed to shift into gear. There were unknown warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the failure was due to the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken to another independent mechanic, who was unable to determine the failure. The local dealer was contacted, and the contact was informed that there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was not notified. The failure mileage was approximately 99,000.

- Worth, IL, USA

problem #951

Jan 312024

F-150

  • 145,000 miles
The contact owns a 2013 Ford F-150. The contact stated while stationary at a red traffic light, the vehicle unexpectedly shifted to third gear. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 145,000.

- Bellaire, OH, USA

problem #950

Jun 202024

F-150

  • 157,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH with the cruise control activated, the transmission suddenly downshifted from 6th to 1st gear. There was no warning light illuminated. The contact pulled over into the Emergency Lane, turned off the vehicle, and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed that the final drive assembly, including, the spider gears and rear axles were blown due to the ABS system being damaged due to the transmission slightly detaching when the downshift occurred. The final drive assembly was replaced; however, the transmission only shifted from 1st to 2nd gear before downshifting back to 1st gear while making a loud grinding sound. The mechanic diagnosed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 157,000.

- Flowery Branch, GA, USA

problem #949

Jun 202024

F-150

  • miles
When driving the transmission downshifts to first gear and the wentch light comes on and everything on the cluster goes to -??0-?? you can shut the truck off and back on and it-??s ok than transmission will get stuck in 1st gear and you put it in manual mode it might run okay sometimes or it might not

- Bethpage, TN, USA

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