The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently decelerated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the speed odometer went from 75 MPH to 0 MPH in several seconds. The contact stated that the engine was making an abnormally loud sound. The vehicle was taken to an independent mechanic and diagnosed with powertrain control module and powertrain control module (PCM) software failure. The contact was advised to take the vehicle to the dealer for the repair. The contact was informed that the powertrain control module needed to be replaced and the powertrain control module software needed to be reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that NHTSA Campaign Number: 19V075000 (Power Train) had expired, and the repair could not be covered under the recall. The failure mileage was approximately 119,920.

- Fresno, CA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The contact was informed by the dealer that the vehicle would be repaired under the recall. The contact stated that after arriving to the dealer, the contact was informed that the vehicle could not be repaired under the recall because the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact had exceeded the year and mileage limitations. The failure mileage was approximately 55,000.

- Bellflower, CA, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 60 MPH, the transmission downshifted causing the vehicle to abruptly decelerate. The contact stated that after starting the vehicle, the transmission failed to shift out of first gear. The local dealer was notified of the failure and the contact was informed that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 57,000.

- Sioux City, IA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the speedometer suddenly went to 0, and the vehicle failed to shift gears as needed. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lead frame was deformed and needed to be replaced. The vehicle was not repaired by an independent mechanic or dealer. The local dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 120,563.

- Wells River, VT, USA

The contact owns a 2013 Ford F-150. The contact stated that while his fiancée was driving at undisclosed speeds, the vehicle was stalling with an abnormal sound. The contact stated that the failure recurred. The contact discovered an unknown recall however, the VIN was not included. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.

- Oak City, NC, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving on several occasions at various speeds, the vehicle downshifted, jerked violently, and slowed down dramatically. Additionally, the contact stated that the speedometer remained at zero. Additionally, on one occasion while driving 55 MPH, the vehicle downshifted into first gear inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- El Paso, TX, USA

Experience hard shifting, loss of power/acceleration, and malfunctioning instrument cluster including speedometer and digital display when accelerating. Scanned error code is P0721. Problem may be related to Customer Satisfaction Program 19N01 (molded lead frame) that has expired for my vehicle which has 193,000 miles. Ford is no longer covering the repair which is a safety hazard for its vehicle owners. Loss of power, inability to accelerate when necessary, and controls that don-??t work put me and my passengers at risk. Dealer has confirmed that the problem is most likely due to expired repair but states it is no longer covered by Ford. I do not recall receiving a letter for this problem and I hope Ford will change and decide that customer safety is a concern.

- Gurley, AL, USA

I was going to work @9:00am @45mph all of sudden the truck shifted in to 1st gear causing a sudden a loud pop and felt like I got hit from the back, I was not hurt but this happened twice since I I own the truck ( I-??ve purchased the truck brand new in 2013. -?? just imagine if I was in freeway going high rated speed and this would happen certain I wouldn-??t be here to tell about it, so please investigate into this matter it-??s a death risk. Thanks

- Davie, FL, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle independently decelerated however, the RPM level was elevated. Additionally, the check engine warning light was illuminated, and the instrument panel was inoperable. The contact stated that the failure occurred intermittently however, the failure had occurred several times. The vehicle was taken to an independent mechanic and was diagnosed with a failed leadframe module. The contact was informed that the leadframe module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,500.

- Hardy, VA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and coming to a stop, the contact attempted to proceed; however, the transmission was stuck in 3rd gear. The contact stated that the service vehicle soon warning light illuminated and the speedometer failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was included in Customer Satisfaction Program: 19M01; however, the age of the vehicle had exceeded the 10-year limitation for a free repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.

- Fulshear, TX, USA

problems with transmission suddenly downshifting or not shifting out of low gear...could possibly cause a accident from the rear...no...no...called dealer was told no recall on my particular vehicle...no warning light as of yet but speed odometer acts crazy

- Jacksonville, FL, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The service vehicle warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 55,000.

- Columbia, SC, USA

Transmission has stuck in 5th gear multiple times and has suddenly downshifted from 5th to 3rd multiple times and has downshifted from 6th to 5th numerous times, also has started in 5th gear from starting of truck till I unhooked battery and then it went to normal 1st to start. On 2-3 occasions the wrench warning light has come on till I press ok then it may stay on a few seconds then turn off. Putting the safety of my family and others at risk as I travel highways daily. This is all after having to have another transmission in after the recall stating sudden downshift from 3rd to first, that recall caused my transmission to go out with zero help from Bob Moore Oklahoma city. They pointed the blame at me saying it didnt have transmission fluid but the shop that did the swap said it was not low or empty. This happened in 2021, here I am 3 years later wondering if it is going to be another expense I'm going to have to foot. And the recall procedure was preformed by bob moore Oklahoma city

- Oklahoma City, OK, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer and the odometer became inoperable. Additionally, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated after turning off and restarting the vehicle, the vehicle operated as needed; however, the failure later recurred while driving. The vehicle was taken to an unknown dealer, where it was diagnosed with engine and transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

- San Marcos, TX, USA

The truck is unexpectedly downshifting to first exactly as the safety recall states.at this This happened while my son was driving the truck the attached picture shows the errors on the dash at the time and also the speedometer read zero when the truck was in motion. Tooele ford claims the safety recall was completed, however nhtsa website states it is an unresolved recall. Tooele ford and ford customer service refused to remedy the situation.

- Erda, UT, USA

6-speed automatic transmission shift issues. Car shifted from 6 to 1st gear while driving down the highway at over 60mph. Recall 19S07 remediation was completed previously, the reprogramming. Now the issues back and the vehicle randomly shifts to 1st gear while in other gears like 4,5,6 going over 40 mph. The issue occurs randomly and creates a major hazard with the vehicle dramatically slowing down until the car gets back to a proper gear. Ford states that the molded lead frame needs replaced and will cost over $1,100. The prior recall didn't fix the issue just delayed a future driving hazard with a cost to the driver.

- Cynthiana, KY, USA

Our truck lost power and lights on dash came on with a wrench nothing else was working. Truck was not shifting properly and lost all power. We contacted Ford and they said the truck had a recall for transmission module but it was expired and they would not help us. We were never notified of the recall. In speaking with ford they did not want to help us and told us to contact the better business bureau. I found information on this recall online our truck is a 2013 Ford themselves said it should have been fixed but we had no idea of the problem. [XXX]. Is this not a safety issue that could cause an accident if the truck shifted in first gear while going down the highway at speed? I am blown away by Fords lack of care and assistance with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Frederick, MD, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the RPM was high, and the engine revved loudly. The vehicle lost motive power. The transmission warning light was illuminated. The contact turned off and restarted the vehicle, and the transmission warning light was no longer illuminated. The vehicle was taken to AutoZone, but no diagnostic trouble codes were retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 72,000.

- Agawam, MA, USA

The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V433000 (Power Train) however, the failure recurred while driving at 30 MPH. The contact stated that the transmission unintendedly downshifted to first gear, causing the vehicle to slam forward. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) associated with the VIN, but the warranty had expired. The failure mileage was approximately 115,000.

- Mexico, MO, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull off the road and restart the vehicle and the vehicle drove normally. The contact stated that the failure recurred. The contact took the vehicle to a local mechanic who performed a diagnostic test. The contact informed me that the vehicle might be under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 127,000.

- Maryville, TN, USA