The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,700.

- Miami, FL, USA

Had recall performed for downshift concerns and on [XXX] my truck tried to downshift while I was driving approximately 40 to 50 mph which was very scary. My question is why didn't the completed recall fix that concern and what can be done about this before it becomes catastrophic if not fatal to have this downshifting concern on my vehicle. Thank you sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Manchester, NJ, USA

The shift 3? to 4? are hit

- Lake City , FL, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the service warning light illuminated. In addition, the vehicle lost motive power and the control panel display was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred twice. The contact stated that in July 2019, the transmission was replaced under the NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was made aware of the failure and the contact was informed that the repair was not eligible for repair under warranty. The failure mileage was approximately 85,000.

- Bensalem, PA, USA

Not sure if it is the powertrain or the intercooler for the turbos but when you press the gas to get on the highway or at high speed on the highway and press the gas the check engine light blinks and the vehichal goes into limp mode. Easy to recreate and doesnt seem like ford has a recall for it or even a fix. Every eco boost truck ever made seems to have this issue and if you get rear ended because of it, that sounds like a safety hazard to me. The only fix I have seen from the f150 forums to youtube or anywhere on google is to drill a 1/16 hole in the intercooler and let sludge and condensation drip all over the place. Does not sound like a great fix to me.Not even sure if the intercooler is the culprit or if it's the power train.Any help with this would be greatly appreciated.

- Anchorage, AK, USA

This is a longstanding issue and I've provided language from the Edmunds website to describe: " The defect has been traced to an output speed sensor on the vehicle's transmission lead frame. Under certain conditions, the transmission controls could force a temporary downshift into first gear. Depending on the speed of the vehicle at the time of the downshift, the driver could experience an abrupt speed reduction that could cause the rear tires to slide or lock up. This condition could result in loss of vehicle control, increasing the risk of a crash. Affected vehicles are equipped with a 6R80 transmission." Around 2020, I brought the vehicle to a local Ford/Lincoln dealer, and the powertrain control module software was updated. The update only keeps the transmission from affecting the shift to 1st gear. If related diagnostic trouble codes had been present they would have replaced the lead frame at no cost to the customer. An additional dangerous condition occurs, for roughly 5 seconds, where the transmission will not transmit engine power to the wheels. The warranty extension was for 10 years or 150,000 miles from the warranty start date. The problem is there should not have been a time component to the warranty extension. If they were willing to extend to 150,000 miles no other limitation should have been allowed. Nearly anytime I need to accelerate to pass on the highway the transmission will try to shift into 1st gear. I'm forced to have to drive in manual shift mode as the 5-second power lag described previously has caused a few very dangerous situations that nearly caused accidents. So for 4 years now the problem has been getting progressively worse to the point that I've had to make unnecessary changes to how I drive the vehicle. It is an automatic and I should not have to use manual mode for it to function or be safe.

- Buford, GA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission unexpectedly downshifted from 6th gear to 1st gear, causing the vehicle to slow down dramatically as if the brake pedal had been depressed. The contact stated that the "WRENCH" symbol was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The failure mileage was approximately 210,000.

- Royersford, PA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 75 MPH, the contact became aware of a failure with the transmission. The contact stated that the transmission downshifted unexpectedly with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not diagnosed, or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 140,015.

- Williston, ND, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted into 3rd gear causing the vehicle to abruptly decelerate. The vehicle was taken to the local dealer who diagnosed that the lead frame was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under Extended Warranty coverage regarding the failure. Additionally, the vehicle was previously repaired under the NHTSA Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

- Goleta, CA, USA

The contact owns a 2013 Ford F-150. The contact state while driving 60 MPH, the transmission unexpectedly downshifted from sixth gear to third gear. The contact stated that due to the rear-wheel drive feature, the rear tires skidded. Additionally, the contact stated that the vehicle lost motive power and there was no electrical power to the instrument panel. The vehicle was taken to the dealer where it was diagnosed with transmission speed sensor failure. The contact was informed that the transmission speed sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 167,559.

- Fayetteville, GA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted from fifth gear to first gear. The contact stated that the RPM increased to 6,500 RPM. The contact stated that while continuing to drive to the intended destination, the temperature gauge indicated that the engine was overheating. The contact stopped and parked the vehicle. The contact stated that upon inspecting the engine, the coolant had splashed all over the engine and was leaking onto the ground underneath the engine compartment. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 24V444000 (Power Train); however, neither the VIN nor the model year was included in the recall. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was 248,000.

- Taylor, TX, USA

The contact's son owns a 2013 Ford F-150. The contact stated while her son was driving 35 MPH, the vehicle downshifted unexpectedly and lurched forward, causing the rear tires to skid. There was no warning light illuminated. The contact's son turned on the hazards light and drove to the residence at slow speeds. The contact stated that the failure recurred while driving to the dealer. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 19V075000 (Power Train) was performed. The dealer test-drove the vehicle after the recall repair and informed the contact that the failure had recurred. The dealer recommended that the transmission molded lead frame be replaced; however, the vehicle could not be repaired under Ford Campaign Number: 19N01 - Supplement #1, because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,810.

- Ellicott City, MD, USA

See attached document for complaint

- Stafford, VA, USA

Reference Ford program 19N01 This is an ongoing issue with Ford F150's. This program allows for coverage within 10 years or 100,000 miles. My truck has approximately 78,000 miles. There is a defective sensor in the transmission that when not properly working, causes the transmission to drop into 1st gear and stay there, in other words, not shifting. There are multiple warning lamps when this happens and it has happened multiple times. My vehicle has been inspected by a Ford dealer and they confirmed the issue. However, because the truck is over 10 years old, Ford will not cover the repairs which cost in excess of $1,700. Since this is an ongoing issue with over 1/2 million Ford trucks, this repair should be covered most importantly because it is a safety issue. I don't have a repair invoice yet as my truck is in the process of being repaired. Will provide upon receipt. Thank you!

- Wilder, KY, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact observed that the speedometer was not registering the speed and that the "Wrench" and "Engine" symbols were illuminated. The contact stated that the transmission appeared to be slipping out of gear. The contact stated that the RPM gauge was fluctuating between 5,000 RPM and 2,000 RPM. The contact pulled off the road and turned off and restarted the vehicle to reset the transmission; however, the failure reoccurred. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission molded lead frame needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Customer Satisfaction Program Number: 19N01 for the transmission molded lead frame (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 170,000.

- Monroe, GA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with no warning lights illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 156,000.

- Herriman, UT, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted, with the transmission warning light illuminated on the instrument panel. The contact stated that the vehicle resumed normal operation after restarting the vehicle. The contact used a code reader which determined that the speed sensor would not connect to the Powertrain Control Module (PCM). The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 160,000.

- Fountain, CO, USA

There's been a very dangerous situation with my truck without any warning, lose all info with it's gauges on the instrument panel and the truck losing power with speed and the transmission locking up or not shifting gears and this causes the vehicles rpm to rev up extremely high to a 4 then sometimes a hard shift can be felt at times. This is creating a very dangerous condition on the highway when speeds are at 75 when without any warning it does this and the truck has felt like it was going to flip due to these problems when they happen or other vehicles are also in danger when the truck slows drastically in front of them while behind me. There's been a recall previously I've noticed on this truck regarding a code that I've been able to get on it when it happens and its PO720. There was a recall on this truck in 2019 that calls for a replacement of the molded lead frame which describes everything I just mentioned to you above BUT, this recall excluded covering rental vehicles (due to their inventory of parts) and low and behold I've just found out that my truck had been a rental vehicle in its past and during this period of the recall. I've notified the lienholder and Ford Motor Company of my issues and have gotten no help as to how I feel they are responsible for this fix and I think that either they should be made to repair any vehicle, rental or not, either way its a very bad situation which risks peoples lives. And if by some chance this truck did get the repair that was recalled back then, then I believe those parts are faulty as well and Ford needs to do another recall on this truck before an accident happens and someone gets badly injured or killed by it.

- Bruceville , TX, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from sixth gear to first gear. The contact stated that the rear wheel skidded. The contact received recall notification NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The contact stated that the failure reoccurred. The check engine warning light illuminated. The contact stated that the failure was intermittent. The dealer was made aware that the failure had reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

- Hurst, TX, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH or faster, the vehicle would unintendedly decelerate. The contact stated that the speedometer dropped to 0 MPH. The contact stated that the -??Wrench-?? symbol was displayed, indicating a failure with the power train or the electronic throttle control system. The air bag warning light was also illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle. The contact was able to continue driving the vehicle. The contact stated that the vehicle was previously included in a recall regarding the transmission and the vehicle was repaired under the recall. The contact was unable to confirm whether the VIN was included in either NHTSA Campaign Numbers: 19V433000 (Power Train) or 19V075000 (Power Train). The vehicle was taken to an independent mechanic who diagnosed that the transmission and ECM had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 121,000.

- Madera, CA, USA