10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
26 / 1
Average Mileage:
71,207 miles

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« Read the previous 20 complaints

problem #1156

Jun 032025

F-150

  • 130,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

- San Antonio, TX, USA

problem #1155

May 232025

F-150

  • 160,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted to third gear. The check engine warning light illuminated, and the Safe Mode engaged automatically. The contact was able to pull over to the side of the road. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure persisted. The manufacturer was made aware of the failure, and informed the contact that the vehicle was already repaired under Ford Campaign Numbers: 19S07 and 19N01 by the previous owner. The failure mileage was approximately 160,000.

- Mcfarland, WI, USA

problem #1154

May 092025

F-150

  • miles
The contact-??s stepson owns a 2013 Ford F-150. The contact stated that when the stepson was driving approximately 55 MPH, the transmission unexpectedly downshifted from 6th to 1st gear. The vehicle ended up in another lane causing the driver to have to maneuver the vehicle to avoid a crash. The driver was able to pull over to the side of the road and his parents were contacted to assist with towing the vehicle to the residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 19V433000 (Power Train). The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was informed of the failure and confirmed that the VIN was not covered under NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Winter Haven, FL, USA

problem #1153

May 142025

F-150

  • miles
Despite having my powertrain control module "reprogrammed" in 2020 at a Ford dealership located in Bozeman, Montana, pursuant to the recall issued by Ford associated with sudden gear downshift in F150s (2011-2013), my vehicle is now (May 2025) exhibiting the symptoms associated with the failure of the output speed sensor and molded leadframe, related to this same recall. I have been driving at highway speeds in surrounding traffic when my instrument cluster will suddenly show a wrench and my speedometer drops to zero, so I no longer know how fast I am going (four to five occasions over the last week). I am experiencing erratic and hard automatic shifting at all speeds (could create whiplash injury), and on one occasion my vehicle shifted suddenly from 5th gear down into 1st gear while I was driving close to 50 mph, locking the back tires and potentially causing engine damage. Obviously this could cause me to lose control of my vehicle and crash as the sudden downshift is abrupt and locked the rear wheels. Ford issued a "customer satisfaction program" extended warranty related to failure of this molded leadframe. That warranty would cover repairs within 10 years of service or 150,000 miles, whichever comes first. My truck is relatively low mileage (under 87,000 miles) for a 12 year old vehicle and based on what I have heard from both the Ford dealership in town and from my other mechanic shop, this is an issue they are seeing commonly. In my opinion, this extended coverage program is woefully inadequate. My vehicle poses a risk to me and my passengers' safety and to surrounding drivers and I should not be liable for the cost of these repairs because there is clearly a known and acknowledged problem. Ford has extended recalls to certain other years and models with the same issue, now having their repairs to make their vehicles safe covered while I am expected to pay out of pocket for Ford's bad and unsafe design.

- Missoula, MT, USA

problem #1152

May 142025

F-150

  • 233,233 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact that the vehicle was already repaired under NHTSA Campaign Number: 19V433000 (Power Train); by the previous owner. The failure mileage was approximately 233,233.

- Weatherford, TX, USA

problem #1151

Apr 212025

F-150

  • 230,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving 60 MPH, the vehicle jerked and briefly lost motive power before slamming into gear. The contact stated that the transmission unexpectedly downshifted to first gear and the vehicle went into LIMP Mode. The check engine warning light and several other unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to Auto Zone, where it was diagnosed that the wheel speed sensor needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train); the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000.

- Weatherford, TX, USA

problem #1150

May 192025

F-150

  • miles
The faulty output shaft speed sensor (OSS) causes a signal loss between the sensor and the powertrain control module (PCM), leading to a sudden downshift into first gear, regardless of the vehicle's speed. This sudden downshift can cause the rear tires to slide, potentially leading to a loss of control and an increased risk of a crasH. There is already a recall for the 2014 Models and my 2013 is having the exact same issue. This has been an ongoing problem since I bought the truck in December 2024

- Woodstock, GA, USA

problem #1149

May 152024

F-150

  • 160,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V433000 (Power Train). The contact stated while driving at various speeds, the vehicle went into LIMP Mode. The vehicle was taken to Sheets Affordable Transmission, where the transmission lead frame was replaced. Additionally, the contact stated while driving 75 MPH, the vehicle experienced an unintended and abrupt transmission downshift temporarily, causing both the contact and her husband to come off the seats. The vehicle was taken to Sheets Affordable Transmission however, the failure could not be duplicated; however, the mechanic informed the contact that the failure could be related to Ford Campaign Number: 12C23. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

- Alexandria, IN, USA

problem #1148

Mar 142025

F-150

  • miles
While driving my 2013 f150 the driving the truck in drive it automatically starts to shift gears & the truck slams & come to a sudden stop. Thank god nobody was behind me. This truck had a recall in 2019 before I purchased the truck that hasn-??t been done. I already emailed a complaint & haven-??t heard nothing back. I need my transportation. Can someone please help me. Thank you,

- Richmond, VA, USA

problem #1147

May 032025

F-150

  • miles
The component that failed was the transmission and the power train control module. The vehicle and component is available for inspection. My self and passenger were at risk while pulling out onto the highway and the vehicle had a sudden transmission downshift. This disabled the vehicle in the highway while merging into oncoming traffic. The problem has been confirmed by the Ford Dealership and a repair estimate has been provided for the transmission and PCM (Powertrain control module) The vehicle component has been inspected by Ford the manufacturer. There were no warning symbols, lamps, messages or other symptoms of the problem prior to they failure.

- Waldorf, MD, USA

problem #1146

Mar 082023

F-150

  • miles
2013 f 150 xlt aquipped with 6 speed transmission fail twice in 11 years same issue, transmission out of the blu in high speed desides from high gear it shifts to low gear causing the truck in a very rapid down shift causing bodily injury and getting hit on the back do a sudden stop, I was lucky twice, fist time the repair were covered by the warranty but the second time I had to lay out of my pocket, I plead with FORD to help me with the bill they turn me down. I hope it doesn-??t happen again.( frightened experience thank GOD I didn-??t have any passengers on both incidents.

- Davie, FL, USA

problem #1145

May 062025

F-150

  • 100,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train); the VIN was included, but the vehicle was repaired in 2019. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.

- Sherman, NY, USA

problem #1144

May 032025

F-150

  • 114,000 miles
The contact's husband owns a 2013 Ford F-150. The contact stated that while her husband was driving at highway speeds, the vehicle unexpectedly downshifted and the instrument panel went blank. The contact's husband restarted the vehicle and resumed normal operation; however, the failure returned the next day. The vehicle was taken to a local dealer where it was acknowledged that the vehicle had experienced transmission failure; however, the vehicle was not covered under warranty or recall. The manufacturer was then notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 114,000.

- Boston, VA, USA

problem #1143

Apr 282025

F-150

  • miles
Truck is down shifting to 1st gear while on freeway at high speed. Causing no control and back wheels to lock up. Almost died. Ford says it-??s not covered under recal

- Lakeside , CA, USA

problem #1142

Jan 012025

F-150

  • miles
The faulty output shaft speed sensor (OSS) causes a signal loss between the sensor and the powertrain control module (PCM), leading to a sudden downshift into first gear, regardless of the vehicle's speed. This sudden downshift can cause the rear tires to slide, potentially leading to a loss of control and an increased risk of a crasH. There is already a recall for the 2014 Models and my 2013 is having the exact same issue.

- Cartersville, GA, USA

problem #1141

Apr 272025

F-150

  • miles
2013 F-150 subject to Customer Satisfaction Program 19N01, Transmission Molded Leadframe Extended Coverage. Speedometer went to zero, airbag light illuminated, truck downshifted on its own with a sudden lunging feeling, as if I got rear ended. Wrench icon illuminated. Truck would not shift properly. Mileage indication went blank. I was doing 55 mph on the highway with other vehicles around me. Caused me to have to make an abrupt stop and almost caused an accident. Definitely put my safety and others at risk. Problem happened 3 times during my 1 trip. Was able to correct by turning vehicle off then back on. Can be reproduced easily. Not confirmed by dealer or maintenance tech, or inspected by anyone because I am afraid to drive it. There were no warning signs or symptoms before problem occured.

- Goldsboro, NC, USA

problem #1140

Apr 082025

F-150

  • 304,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the output shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to the repair under NHTSA Campaign Number: 19V075000 (Power Train); the VIN was included, but the vehicle was already repaired. The contact stated that the failure had not occurred prior to the repair by the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 304,000.

- La Grange, KY, USA

problem #1139

Apr 222025

F-150

  • miles
Safety issue. Engine code P0720 which means the output speed sensor sends erratic signals to the power train module or PCM. There is a recall on this truck for this exact thing. What happens is the gears in the transmission don-??t shift smoothly and what happened to me was I was driving 70mph all of sudden the truck made a loud bang and I was in 6th gear and the truck went from being in 6th gear just dropped into 1st gear and at 70mph it-??s pretty frightening. The brakes locked up and i managed to stay calm and regain control of the vehicle and pull over. Immediately I seen a big yellow wrench on the dashboard along with the check engine light so I turned it off and restarted it thinking maybe the computer will reset. The truck is literally stuck in like 3rd or 4th gear because I can-??t go past 40 mph. I was only 5 mins away from home as soon as I got home I use my code machine and the engine code I received was P0720. I contacted my Larsen Ford in Lakewood NJ they informed me about the recall but told me that they-??re not paying for any repairs because it-??s past 10 years. It ended in January of 2024. I didn-??t buy the truck until July 2024 I had no idea about any recalls. I-??m not the original owner. I just assumed since it-??s a safety issue that the manufacturer must be responsible for all repairs regardless of how long it-??s been. I bought the truck with only 38,000 miles on it presently it has 40,000 miles on it now but I don-??t think it-??s fair that I have to pay for everything to be fixed myself.

- Jackson , NJ, USA

problem #1138

Jan 012025

F-150

  • 227,601 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 30 MPH, the -??WRENCH-?? symbol became displayed, and the vehicle came to a sudden stop. The accelerator pedal was depressed; however, the vehicle was slow to respond. The vehicle was restarted and then worked as designed. After exiting the ramp and driving on the highway at 70 MPH, the vehicle suddenly stopped. The -??WRENCH-?? symbol was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 227,601.

- Milan, MO, USA

problem #1137

Apr 162025

F-150

  • miles
My truck suddenly downshifting into low gear at highway speeds without warning, or any input from me. Ford recalled this vehicle two times previously, but it is still downshifting without warning.

- Dayton, OH, USA

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