10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,343 miles

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« Read the previous 20 complaints

problem #897

Feb 052024

F-150

  • miles
Unknown While I was driving at 45 miles per hour my truck suddenly downshifted to first gear and locked up the rear wheels almost causing me to be rear ended. Now Transmission is stuck in 5th gear

- Breaux Bridge , LA, USA

problem #896

Jan 262024

F-150

  • miles
Was driving on a public road about 35 mph when the car decelerated on its own and engine rpm went up significantly (maybe to 4000 rpm) due to the transmission downshifting to first gear. While trying to change to manual shifting (M) I noticed the speedometer was reading zero even though we were moving now approximately 20 mph. Eventually I was able to manually shift to 3rd gear but no further. During this time, the speedometer returned to showing speed and automatic transmission began working again. I was told by the dealer that I did not qualify for the Customer Satisfaction Warranty Extension for the molded lead frame (transmission electrical) since my vehicle was three months past the extended warranty. I mentioned to the dealer representative that this felt more like a safety issue than a customer satisfaction issue during the event. I replaced the lead frame myself.

- Gilbert, SC, USA

problem #895

Feb 052024

F-150 6-cyl

  • 103,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the contact became aware that the vehicle failed to shift properly and seemed to be stuck in gear. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission-molded lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 103,000. The contact understands the recall expired but the vehicle did not present the issue until after the fact. And thinks a recall is a recall and FMC should stand behind their product.

- Scroggins, TX, USA

problem #894

Feb 012024

F-150

  • 114,590 miles
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the power train warning light illuminated, and the vehicle went into LIMP Mode. Additionally, the speedometer and odometer became inoperable. The contact stated that the vehicle failed to exceed an undisclosed speed. The contact veer to the side of the road. The contact stated that she attempted to shift into park (P), but the gear shifter was significantly difficult to move. The contact was able to move the gear shifter to park (P) after several attempts. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed while driving. The speedometer became functional after driving for a while. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded lead frame harness had failed. The mechanic related the failure to NHTSA Campaign Number: 19V433000 (Power Train) and Ford TSB Number: 19N01. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,590.

- Flintstone, GA, USA

problem #893

Jan 312024

F-150

  • 209,107 miles
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, there was an abnormal sound coming from under the floorboard. The contact removed her foot from the accelerator pedal and the vehicle began to violently downshift. The contact stated that it felt like the brake pedal was being depressed on every downshift. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) and the vehicle was repaired in 2019. The manufacturer was not informed of the failure. The failure mileage was 209,107.

- Silver Springs, NV, USA

problem #892

Dec 282023

F-150

  • 122,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle downshifted from 5th to 1st gear and seized in 1st gear. The check engine and wrench warning lights were illuminated. The contact pulled off the roadway and restarted the vehicle and the vehicle returned to normal functionality. The contact stated the vehicle continued to downshift while driving. The vehicle was taken to the local mechanic and was diagnosed with a defective transmission leadframe assembly. The vehicle was being repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

- Twin Falls, ID, USA

problem #891

Nov 152023

F-150

  • 74,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle downshifted independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) and the VIN was included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

- Beaumont, TX, USA

problem #890

Jan 112024

F-150

  • 154,385 miles
The contact owns a 2013 Ford F-150. The contact stated that the wrench symbol was illuminated while driving at unknown speeds. The instrument cluster became inoperable. The contact called the local dealer, where it was diagnosed that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 154,385.

- Weatherford, TX, USA

problem #889

Jan 102024

F-150

  • miles
Last week the Transmission downshifted from 6th gear to third gear and would not shift to first gear when I stopped at a red light. Proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. At the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. I feel our safety was at risk, vehicle would not shift gears. After waiting a while I restarted vehicle and it ran properly. Two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. We turned engine off and after waiting a while, we restarted vehicle and it operated properly. My wife almost had a heart attack. Problem was reported to Riverside Ford, Macon, Ga., where we purchased the vehicle. They replied that nothing like this had been reported before and they did not know what the problem was. Random shifting problems continues to this day. There has been two recalls on transmission and I had not received information on this, possibly due to being the second owner. Currently only has 80,456 miles on odometer.

- Milledgeville, GA, USA

problem #888

Dec 202023

F-150

  • 220,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 80 MPH, the transmission downshifted from 5th gear. The wrench light was illuminated. The contact slowed down, pulled off the roadway, and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.

- Tenaha, TX, USA

problem #887

Dec 282023

F-150

  • 175,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle downshifted from 4th to 3rd gear. The check engine and wrench warning lights illuminated. The contact slowed down, pulled off the roadway and restarted the vehicle. The check engine warning light remained illuminated, and the transmission failed to shift out of 1st gear. The contact pulled over and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

- Yucaipa, CA, USA

problem #886

Dec 272023

F-150

  • miles
In the past week, the truck started randomly going into -??limp mode-?? while driving; the wrench light would come on and the truck would be undriveable. This left the driver stranded, sometimes blocking traffic, until multiple attempts at restarting the truck eventually lead to success. This could take anywhere from 30 seconds to five minutes. It happened a few times a day. We identified Ford Customer Satisfaction Program 19N01 as the program describing the issue. The Ford dealership agreed, but because the code they saw was different than the one in Ford-??s internal memo, they refused to provide warranty coverage (the truck was within the year and mileage limits). Left with no other choice, we have to pay $1,500 for them to fix the exact issue described in their extended warranty coverage. They are replacing the automatic transmission molded leadframe, which they acknowledge is faulty, but because it-??s not a recall they don-??t legally have to cover it. We are fortunate the issue didn-??t result in a wreck, as having to suddenly stop in the middle of the road in lots of traffic is very dangerous. It even broke down twice on the way to the dealership. Calling their corporate customer service line was no help, because they (ironically) -??don-??t deal with the Customer Satisfaction Programs, -?? only the dealership has contact with those programs. Checking NHTSA-??s reports, it appears others have reported this issue over 65 times. It-??s going to get someone killed.

- Arlington, VA, USA

problem #885

Aug 222023

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle made an abnormal sound and jerked. Additionally, the contact stated that while driving at an undisclosed speed, the instrument cluster gauges turned off temporarily, and the power train warning light was illuminated. The vehicle failed to shift from 1st gear to 2nd gear. The contact stated pulled over to the side of the roadway and parked the vehicle for a moment. The contact then engaged the manual transmission and shifted into drive (D), and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Opelika, AL, USA

problem #884

Dec 142023

F-150

  • 109,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled. In addition, the speed odometer was inoperable. The contact stated that she was almost involved in two accidents due to the failure. The vehicle was driven to the residence and parked. The contact stated that the failure had occurred on two separate occasions. The contact stated that an independent mechanic diagnosed the vehicle with a failed power train control module and that the power train control module needed to be reprogrammed. The contact stated she contacted the local Ford dealer and was informed that the repair would not be covered under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 109,000.

- Murfreesboro, TN, USA

problem #883

Oct 122023

F-150

  • miles
Vehicle has less than 130k miles and will abruptly downshift while driving. Dealer says it-??s not part of recall however I see that this issue is associated with f150 of my year. I-??m afraid this can cause an accident however I-??m being told that at times a leaf in the road can cause this to happen which seems unlikely.

- Mint Hill, NC, USA

problem #882

Nov 252023

F-150

  • 110,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle decelerated independently, and the speedometer became inoperable. The wrench symbol was displayed. The vehicle was taken to the local service center who diagnosed that the power train control module was faulty and needed to be updated. The failure was not corrected. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 110,000.

- Elwood City, PA, USA

problem #881

Dec 022023

F-150

  • miles
Car starts off in 3rd gear.

- Moncks Corner , SC, USA

problem #880

Oct 282023

F-150

  • 120,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70-?"75 MPH, the vehicle downshifted from sixth gear to third gear. The contact stated that the transmission had gone into Safe Mode. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and provided a case number. The failure mileage was approximately 120,000.

- Allison Park, PA, USA

problem #879

Nov 172023

F-150

  • 45,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the battery warning light remained illuminated after starting the vehicle. Later, while driving up an incline at approximately 55 MPH, the transmission erroneously downshifted, causing the speed to be reduced. The vehicle was driven to the shoulder and after turning off and restarting the vehicle the failure self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.

- Aransas Pass, TX, USA

problem #878

Nov 262023

F-150

  • 122,000 miles
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

- Douglas, GA, USA

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