The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 120,000.

- Richmond, VA, USA

Hello, I am writing a request to supplement 19N01 on Ford models as I had a near accident that almost happened. First, as I was driving, my mileage odometer was glitching showing dashes "------", also notice that my check engine light came on and as a result the airbag off warning was showing as well. As a result of all this, seems that the vehicle malfunction as my vehicle was in "limp mode" while all of this was happening and when pressing the gas no acceleration was happening (mind you that was all happening in heavy traffic). After moving steadily and avoiding heavy traffic, I parked my vehicle to the side and turn it on and off. This seems to restart the system however my check engine was still on. After further research on this issue, I see that this is a known issue that happens with the model of my vehicle. After calling the dealership with my issue, they state it is a customer program rather than a recall. I beg NHTSA to please supplement this known issue and instead of 10 years, please use the 150K mileage. I cannot be driving with this unsafe issue as it was a scary issue that happen during traffic.

- Mesquite, TX, USA

I have a 2013 F-150 FX4 5.0L subject to Customer Satisfaction Program 19N01, Transmission Molded Leadframe Extended Coverage. This -??recall-?? expired December 2023. I just purchased this Truck [XXX] and Just started experiencing issues tied to this -??recall-?? today ([XXX]) as the truck would not start and the message came stating put in park to start, which it was. I called the local Ford dealership and they set up a mobile visit to clear the 19S19 recall then said that it was not tied to the leadframe issue and i would have to pay out of pocket. The dealer, Palmetto Ford in Charleston, SC told me that they could not fix the ongoing recall on this vehicle (19S19) and told me to contact local dealer. The 19N01 recall is ongoing through the country from what i am starting to read and don't think it is fair that Ford knowing this problem still exist wants to charge almost $2000 to get it fixed now when they were once doing it for free. Why did it expire in 2023, when they knew this was going to continue to happen? I am hoping the NHTSA can get the 19N01 recall back into effect as they need to be accountable for their flaws. Thank you for your time and hope to hear from you soon. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Saint Helena, SC, USA

My two thousand thirteen ford f150 3.5 Ecoboost has the safety consumer alert for the powertrain. My vehicle downshifs and loses all power to the engine, and the dealership will do nothing for me. As they state the notice expired last year, my vehicle only has a hundred and twenty nine thousand miles on it, and I would like to see how I can get this fixed

- West Valley City, UT, USA

The contact owns a 2013 Ford F-150. The contact stated while towing an empty horse trailer at 65 MPH, the vehicle downshifted into second gear, and the engine revved abnormally. The contact stated that there was a knocking sound coming from the engine compartment. The vehicle was turned off and towed to the residence. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 203,000.

- Glendive, MT, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving 35 MPH, the vehicle unexpectedly downshifted to first gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lead frame sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.

- Albuquerque, NM, USA

I have always owned a ford truck. I recently have poured over $7k recently on typical maintenance and normal wear repairs. Not a big deal since I love my truck and I take good care of it. I have a 2013 F150 4x4 and my vin is part of the -??customer satisfaction-?? recall. I purchased my truck used from an actual dealership (Mercedes Benz) but I also paid $3,000 at that time for a Premier Protection plan. (Used only once for the water pump). In the past 3.5 years I-??ve had this truck I have only driven it 30k miles and it currently has 116k miles on it. It is very well maintained and serviced. Recently the truck went into limp mode while I was driving on the freeway and I almost flipped the vehicle with my toddler also in the vehicle and it was raining. It was the most scariest experience I-??ve ever had driving. I want this issue resolved and Ford needs to stand by its product. This is ridiculous. The wrench light of death illuminated when this incident occurred. I called the local dealer and they laughed at me over the phone and basically told me it-??s not a safety issue and it-??s expired. This is not acceptable and I will be contacting the local news media outlets and I will be reaching out as far as taking legal recourse over what is clearly a massive safety issue. I purchased vehicle in 2021 and vehicle just started having the issue two years after the fix for free from dealer expired.

- San Antonio, TX, USA

I was traveling 55 mph on highway when without any warning or hesitation the truck on its own down shifted to 2nd gear, resulting in the rear end of truck to swing all the way around turning me a whole 45 degrees! I was very lucky to have been able to pull out of the fish tailing act caused by the down shifted at such a high speed. I had to tow it home from there bc the transmission would then be stuck in 5th gear and randomly shift to 2nd with a bad jerking motion. My local ford dealership told me the recall has expired for my truck"!?!"

- Louisville, KY, USA

The contact owns a 2013 Ford F-150. The contact stated that while her son was driving at various highway speeds, the vehicle suddenly lost motive power and failed to properly accelerate. During the failure, the instrument panel lights became inoperable, and the wrench symbol was displayed. The contact stated that several times during the failure, the transmission was stuck in third gear. The failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 134,000.

- El Dorado Hills, CA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted. In addition, the contact stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that an unknown warning light was illuminated, and the speed odometer failed to function as intended. The contact drove the vehicle to the shoulder of the road. The contact turned off the vehicle. The vehicle was started, and the speed odometer was reset. The vehicle was driven to the residence. The contact stated that the failure had become persistent. The vehicle was taken to an independent mechanic, where it was connected to a diagnostic machine and diagnosed with transmission output sensor failure. The contact was informed that the transmission output sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

- Iberia, MO, USA

The contact owns a 2013 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the front-end. No warning lights were illuminated. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. The vehicle lost motive power; however, the contact was able to pull over to the side of the road. The check engine warning light was illuminated. The contact waited for a while and then restarted the vehicle. The vehicle was taken to Auto Zone, where it was diagnosed that the throttle had failed. The contact stated that on the last occasion when the vehicle experienced the failure, the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the cam phasers, valve cover, and throttle had failed. The vehicle was repaired. The failure recurred on several occasions. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure. The failure mileage was approximately 187,000.

- Dallas, TX, USA

This incident to my truck has happened twice. First time on [XXX] and this last time on [XXX]. I was driving and all of a sudden the truck downshifted, loss power even when pressing on the gas then again all of a sudden the tach. and the engine will Rev up very high then lunge forward. This last time my truck made a big jerk. This really scared me. I pulled over and called a tow truck because I was afraid to keep driving it. I had it towed to the Ford dealership, Mt. Orab Ford, where I just bought this truck from in Dec.2024. Iam waiting for them to let me know what they have found out. I have only owned thus truck for 3 months. Thes last couple of days I have been finding out information of some problems and recall of this 6 speed transmission. I have also contacted Ford and they have opened a case on my truck. I'm hoping to hear back from the dealership today. I just thought I should report this to you. Please feel free to contact me.Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pleasant Plain, OH, USA

The contact owns a 2013 Ford F-150. The contact stated that when the vehicle was started and the accelerator pedal was depressed, the vehicle failed to respond as intended. The contact stated that the RPM was at 4,000, but the vehicle failed to move. The contact turned off and restarted the vehicle, shifted to drive, and depressed the accelerator pedal and the vehicle operated normally. The contact stated that the "WRENCH" symbol and check engine warning lights were illuminated. Additionally, the contact stated that the speedometer failed to operate while driving. The contact stated that after stopping and turning off and restarting the vehicle, the speedometer gauge functionality returned. The contact stated that the failure was almost constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had a speed signal fault and the transmission needed to be serviced. The vehicle was not repaired. The contact stated that prior to the failures, the vehicle had been repaired under NHTSA Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had been operating normally prior to the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

- Virginia Beach, VA, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle lost power. The infotainment system went blank, and the power train and check engine warning lights illuminated intermittently. The vehicle was steered to the side of the road and turned off. The contact stated that on the last occasion when the vehicle experienced the failure, the rear wheels locked up, causing the contact to lose control of the vehicle briefly. The vehicle was taken to a dealer where it was diagnosed that the molded lead frame needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: 19N01. The manufacturer was notified of the failure. The failure was approximately 78,000.

- Clinton, NC, USA

My 2013 Ford F-150 started demonstrating operational transmission issues in October 2024. I took the vehicle to a local transmission shop and they advised the issue, a defective molded lead frame in the 6R80 transmission, was actually covered under a Ford safety recall (#19S07) which was issued prior to that date. I subsequently had my truck towed to Sarasota Ford (Sarasota, Florida) where it sat for several months. In January 2025, I was notified my truck was being brought in for evaluation. After several delays (i.e.-dead battery, incorrect recall, etc.) my truck was diagnosed. While the service techs were able to duplicate the transmission failure (stuck in 1st gear, wrench displayed on dash display, speedometer and odometer stop working), they claimed they were not able to obtain the needed diagnostic codes. After several more weeks of attempting to work with Ford's corporate office to find a solution, I colllected my truck from Sarasota Ford on January 31, 2025. Six r, days later, I delivered my truck to Vic's Performance Transmission and Automotive Inc. (1201 11th St E Palmetto FL 34221). Within two to three hours, the staff at Vic's Transmission were able to diagnose my truck as having a faulty transmission molded lead frame. They made the repair within a few days and my vehicle has been operational since then. On February 19, 2025, I mailed a letter outlining greater detail of the aforementioned events and requested assistance from the President of the Ford Customer Service Division. To date, I have not received any correspondence or reply mail from Ford. I am requesting your assistance with addressing this matter. As a loyal Ford customer of 30+ years, I think I deserve corrective action. I attempted to resolve the matter myself, with not response from corporate, I have moved on to my only option. The recall (#19S07) was there, yet Ford failed to act or respond appropriately. I only seek reimbursement of the money spent to repair my truck. Thank you.

- Palmetto, FL, USA

The same exact issue as stated in recall 19S07, I was driving on the highway at highway speeds 75-80 miles per hour, and my truck suddenly and instantly down shifted directly to 1st gear. Catastrophic failure, I am extremely lucky that I did not get in an accident or die, and that my engine did not explode from the sudden RPM jump.

- Nampa, ID, USA

Transmission shifts down into first gear with no warning at all speeds. This puts the truck into limp mode, no power, no speedometer or gages- Causes truck to come to a sudden stop due to loss of power.

- Billings, MT, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into 1st gear. The contact stated there was no warning light illuminated. The contact pulled over to the shoulder, waited for a moment, and the vehicle functioned normally. The failure occurred while the contact was towing the vehicle. The vehicle was taken to a local dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.

- Horace, ND, USA

Transmision will suddenly down shift from 6th gear to 1st gear while traveling at speed of 50 - 60 miles per hour. Yes vehicle is available for inspection. Vehicles rearend locks up and causes loss of control of vehicle. Has not been inspected by a Ford dealer or independent. Vehicle has not been inspected by Manufacture, Police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Problem started mid to late 2024.

- New Tazewell, TN, USA

The contact owns a 2013 Ford F-150. The contact stated that occasionally while driving at various speeds, the transmission unexpectedly downshifted into 1st gear and the speedometer fell to zero. The contact pulled over onto the shoulder of the roadway and turned off and restarted the vehicle. The -??Service Vehicle Soon-?? message was displayed when the vehicle was restarted. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the lead frame and powertrain control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,098.

- Jacksonville, OH, USA