10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,617 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
03/31/17 VIN [xxx] was rear ended at 80 mph. [xxx] was pushed into the concrete center divider upon impact the drivers airbag failed to deploy, resulting in injury to the driver. Drivers side curtains deployed. Vehicle is preserved in evidence. Detailed photos and police report are available of inspection. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lexington, KY, USA
The contact owns a 2013 Ford F-150. The contact stated that the vehicle stalled more than twice and the wrench icon warning indicator illuminated. The vehicle stalled again before it was taken to a dealer. The vehicle was able to restart and the dealer diagnosed that the throttle body assembly needed to be replaced. The actuator control system was not closed and was faulty internally. The manufacturer issued service campaign number: 13N03 to address the repair that was specific to certain models. The manufacturer provided no solution. The vehicle was repaired. The approximate failure mileage was 28,000.
- Hollidaysburg, PA, USA
Extreme loss of power when accelerating, and violent engine vibrations during the process, lasting for about one minute and then everything goes back to normal operations. This is extremely unsafe and dangerous given the situation.
- Peoria, IL, USA
The contact owns a 2013 Ford F-150. While driving approximately 50 mph, the transmission erroneously shifted into first gear and caused the rear wheels to lock. The driver stopped the vehicle and shut off the engine. After restarting the engine, the vehicle operated as normal. The dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 86,000.
- Round Rock, TX, USA
When starting from a stop, after transmission shifts into 1st gear, going to 2nd gear, transmission will disengage into neutral and engine will continue to rev. After 3-5 seconds, transmission will reengage and shift thru the gears to top gear. This only happens while vehicle is in forward motion and only on an intermitant basis, eg, not all the time. Also, sometimes while traveling at highway speeds, the speedometer will drop to zero for 1-2 seconds and then back to the present speed. Another issue is that sometimes while traveling forward, the vehicle will suddenly act like it wants to lock up as though it was placed into park. I have also come to a stop and when trying to start to move forward, the transmission gear indicator says that it did not downshift to 1st gear, but tried to start out in 4th gear. After stopping and restarting to move forward, it would finally downshift to 1st gear. Sometimes, the transmission will not shift into 2nd gear until the vehicle has reached 20-30 mph and then it will go from 1st gear to 4th then finally thru to 6th and final gear. I took the vehicle to a Ford dealership and they could not get the vehicle to do these things. They did tell me that Ford had recalled 2011 and 2012 model F150's for a similar problem. They reprogrammed the computer in hopes that it would solve the problem, it did not. I was told by the dealership that the leadframe valve body may need to be replaced or rebuilt to solve the problem. I am affraid to drive the vehicle very far, fearing a possible breakdown on the highway. I have scheduled another visit with a Ford dealer to possibly have this rebuild done. The vehicle has 86,000 miles on it and they estimate a substantial cost involved to do this. Do you know if there is anyone else having this problem and is there a recall for this ?
- Hastings, MI, USA
Without warning, vehicle downshifts at any speed, from 6th gear to 2nd gear locking up all 4 tires and screeching to a 60 mph slowdown. The vehicle was in motion on highway 5 northbound. Occurred at least 10 times at 70 miles per hour and then again at 30 miles per hour in novato on a city street before taking to authorized Ford service department. They kept the vehicle for 4 weeks and determined a wiring lead needed to be replaced. Of course, this is not covered by any powertrain warranty. This is a very dangerous situation as we could have been seriously injured or killed as well as any other vehicle around us. I found this exact same issue with the same vehicle in several instances on the internet. Know issue.
- Novato, CA, USA
The contact owns a 2013 Ford F-150. While driving 75 mph, the vehicle downshifted independently and had to be parked on the median of the highway. The check engine indicator illuminated after the vehicle was restarted. The vehicle was towed to the contact's residence. The following day, the contact drove the vehicle to an auto shop where it was diagnosed as a lead frame (transmission related) failure. The manufacturer was made aware of the failure. The failure mileage was 69,500.
- Hughson, CA, USA
Transmission suddenly downshifts to first gear while driving at a steady speed approximately 40-50 mph causing cars following to brake severely to avoid collision. Transmission also intermittently fails to engage in drive when pulling out into traffic leaving vulnerable to collision with on coming traffic.
- Burleson, TX, USA
The contact owns a 2013 Ford F-150. While driving at any speed, the vehicle would shift into third gear without warning. The vehicle was taken to a dealer, but was not diagnosed. The manufacturer was notified. The failure mileage was 24,793.
- Upland, CA, USA
I've repeatedly taken this vehicle to the Ford dealer. It has the stutter shift problem, sticking in either 1st, 3rd, or 5th gear. Shifting from 1st to 5th when accelerating, downshifting from 5th to ist with the resulting screech of the rear wheels and going into limp mode, remaining in 5th gear when stopping, the display going blank and the rectangle with wrench symbol occurring, etc. Etc. Iv'E read many of the complaints list ed on this site and it seems I've had them all. I've had to take serious evasive measures on three occasion. The only response I get from the dealer is "if you can't duplicate it, we can't fix it." I file a grievance complaint and received a call from the district supervisor who said we are not buying back your truck as there is nothing wrong with your vehicle. This was followed up by the factory Ford satisfaction representative who was not interested in my problem but calling to evaluate the Ford dealer and state if you can't demonstrate the problem we can't fix it. This is a serious safety hazard and judging from what I've read, it should be opened to recall investigation. My problems started around 12,000 miles and I now have approx. 17,000 miles with over 100 incidences. It seems once you stop and start the engine a reset takes place and it one usually can continue without incident. I personally feel this is a software issue and there are bugs in the so called adaptive driving(I.e. artificial intelligence) and the trained service technicians are not equipped to solve problems of this nature. I've talked to these techs and they want to fix the problem, but unless they can retrieve a diagnostic code there is nothing they can do. This needs to be elevated to the upper levels of Ford management.
- Brookings, SD, USA
On this vehicle, I rarely use 4WD, except in winter conditions. I could not get the vehicle out of 4WD low back into 4X2, even while the foot was on the brake and in neutral. I attempted to drive over a small pile of shoveled snow at the end of my driveway entering a city street and I shifted it into 4WD low. The vehicle was in neutral and the brake was applied. It made a horrible grinding and then a "thud" from the powertrain and lurched forward. After I was out of the driveway I decided to take it out of 4WD low, so I stopped, and with the brake applied, I shifted to neutral and then selected 4WD high. The vehicle advised to pull forward so I shifted to drive and nothing happened. The vehicle would not move and had a very high RPM. And the speedometer started climbing. I then shifted back to neutral and then tried reverse. Same result, I got the same, no movement high RPM and then all of a sudden the gears started to grind horribly! I immediately shifted back to neutral. I even attempted to shift to 4X2, but still would not move. It seemed as it was stuck in between gears. I then had to get out of the vehicle while in neutral and pushed the vehicle forward, as this is what the onboard system was saying. It wanted you to pull forward, but nothing was engaged to let you pull forward. No other option than to push. After a few tries of this pushing and shifting method, it finally decided to catch and it slammed back into 4WD high, but it also sounded like the front end of the truck was being ripped apart at that point. It was in gear for me and moving again though, and I was able to shift it back into 4X2 immediately.
- Corning, NY, USA
I was driving in traffic at approximately 45 mph when my truck suddenly surged as if I had hit something and a faint squeal of the rear tires. Then as sudden at it happened the truck began to roll smoothly again. A wrench appeared on the dash screen with a statement that said "maintenance required". the airbag indication illuminated. Once the wrench symbol and "maintenance required" statement disappeared the regular screen came back that showed the mileage and the amount of miles until empty, except the numbers were all dashes. Also the speedometer was showing that I was going 0 mph when I was clearly moving around 45 mph. I tried to accelerate and the vehicle would not accelerate no matter how much throttle I gave it. I noticed the truck was stuck in 5th gear. I tried to manually shift the gears and when I pressed the + and - buttons on the gear shifter the number "5" on the dash would flash and not change gears. I could not seem to get the truck over 2300 RPM. I took a photo of the display showing the dashes and 0 mph.
- Jacksonville, FL, USA
The front wheel bearings are going out, it is called the spindle part of the hub, makes loud vibration sounds and can be felt and heard throughout the car at lower speeds. Sounds of rubbing or grinding with low miles and just purchased used from dealer weeks ago.
- Saint Louis Park, MN, USA
The contact owns a 2013 Ford F-150. While driving various speeds, the wrench warning indicator illuminated and the speed decreased. The vehicle would not accelerate while depressing the accelerator pedal. The dealer diagnosed that the throttle body failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,770.
- Blair, NE, USA
The contact owns a 2013 Ford F-150. While driving 70 mph, the vehicle downshifted to first gear and caused the contact to lose control. The contact was able to shift the vehicle into neutral and pull over. The vehicle was restarted and driven in first gear to the contact's residence. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be reprogrammed and updated. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V248000 (power train). The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
- Columbus, GA, USA
With cruise control set on and going 70 mph, on a straight level highway, transmission downshifted to 1st gear. Rear tires slid, engine RPM's were increased from the engine braking effect of the sudden downshift and tires dragging. Pulled off the road and turned off the engine for a short time. Started the engine and went home slowly without another issue. Did a search for what happened and found the recall for 2011 and 2012 F150. This is a seriously unsafe and unpredictable condition that if it occurs on a curve or rain slicked road could cause a serious accident through loss of control. I have contacted Ford and been told the recall does not cover may year model. I think my 95,000 miles on my 2013 model F150 puts my vehicle in the mileage range obtained by earlier year models so I may be the start of the same issues with the 2013 year models. There is a component issue with the transmissions that they failing in such a dangerous and unpredictable manner. The NHTSA campaign number is 16V248000 for 2011 and 2012 F150S.
- Driftwood, TX, USA
Like many other Ford throttle body complaints in vehicles 2010-2013 mine has the same electrical connection problem from the vehicle computer to the throttle body itself. Sending the vehicle into the "limp home mode " while in motion at any speed causing a safety issue by, at any given time losing throttle control.this vehicle needs to be included in the earlier recall ( customer satisfaction program via Ford Motor Company ) of electronic throttle body defects.
- Riverview, FL, USA
Upon entering freeway merging traffic I had a hard acceleration.my truck stumbled would not go any faster then 30 mph by then the semi was on my rear causing a serious problem had to pull off to the shoulder.waited a few minutes and the problem seam to go away. This has occurred numerous times.
- Woodway, TX, USA
Upon leaving my driveway which is on a hill I went to apply my brakes and had no response, caused me to go off the curb. My brake pedal was hard to operate I went on line and did some research found out about recall.
- Woodway, TX, USA
- Verona, WI, USA