The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH with the transmission in 6th gear, the transmission inadvertently downshifted to 5th gear. The contact stated that the speedometer and odometer went blank. The wrench warning light was illuminated. The contact was able to drive to the residence. The vehicle had been diagnosed by an independent mechanic and it was confirmed that the power train sensor had failed and needed to be replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 163,000.

- Morgantown, KY, USA

The truck slammed into 1st gear going 55 mph on the interstate. Through investigation a speed sensor warning was the culprit. Not being able to have truck service for a month due to Ford Dealers being backed up Cavalier Ford sent a mobile mechanic out to me. He spent about 10 minutes on my truck handed me the keys and told me he did something with the computer mo parts are needed. He never test drove it to ensure the problem was corrected. When I went to drive the truck, the wrench light was still on and was worse than before. Actually stuck in first gear. After going around and around I was informed by Fors Customer Service they did their part, anything else I wanted done would be my responsibility financially because of the mileage. I didn't not think recalls had a mileage limit but they are insistent after 150k they were no longer responsible. Cavalier Ford marked the recall as complete but it wasn't. My case number with Ford is CAS44213098 transmission fluid leaking recall was not on there but I am leaking that as well. I don't want something for free, I just want them to correct their defects

- Norfolk , VA, USA

The contact owns a 2013 Ford F150. The contact stated while driving at 40 MPH, the vehicle downshifted on its own and the instrument panel was no longer illuminated. The vehicle decreased in speed causing the contact to strike the front windshield with the head. The contact was able to over on the side of the road and shut down the vehicle. When to contact restarted the vehicle, the failure reoccurred. The vehicle was taken to dealer that stated that the vehicle was experiencing similar failure as NHTSA Campaign Number: 19V433000 (Power Train) but that the vehicle was passed the mileage and that the dealer would not cover the repairs. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 170,000.

- Byhalia, MS, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 60 MPH, the vehicle decelerated and shifted into LIMP Mode. The service required a warning light was illuminated. The contact stated that the speedometer fluctuated erratically. Additionally, the contact stated that he used a code reader to diagnose the vehicle and retrieved DTC code: P0720. The vehicle was taken to the dealer where it was diagnosed that the lead frame assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the Extended Warranty had expired. The failure mileage was approximately 165,000.

- Flossmoor, IL, USA

As you are driving the vehicle will randomly down shift into first gear, causing the vehicle to potentially slam into first while in mid drive almost as if you hit a wall, this causes the vehicle to lose any information on the dash including speedometer. There are no warning lamps on prior to incident. Took it to a dealer to have it diagnosed and diagnosis was recorded as Transmission speed sensor which was common for recalls recently. Uncertain, how or when it started happening there was an elderly couple who owned the vehicle before me. This incident occurs frequently but not all the time.

- Big Rapids, MI, USA

The contact called on behalf of her husband who owns a 2013 Ford F-150. The contact stated while her husband was driving 40-50 MPH, the vehicle downshifted unexpectedly to 1st gear. The power train warning light was illuminated. The contact's husband shifted into neutral (N), veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle and shifting into drive (D), the vehicle experienced a hard shift and was stuck in 1st gear. The contact's husband manually shifted into 2nd and 3rd gear, and the vehicle shifted hard and made an abnormal clunking sound. The contact stated that the vehicle was stuck in 3rd gear. The contact's husband was able to drive to the residence. The contact stated that the failure had been recurring while driving. Additionally, the contact stated the engine power reduced and the speedometer turned off when the power train warning light was illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed that the transmission lead frame had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 190,000.

- Brunswick, OH, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted and decelerated rapidly. The vehicle was taken to an unknown dealer, where it was diagnosed that the power train control module (PCM) needed to be updated. The vehicle was not repaired. The manufacturer was contacted and informed the contact that they could not assist because the warranty had expired. The manufacturer referred the contact the NHTSA hotline for assistance. The failure mileage was 140,000

- Enigma, GA, USA

The contact owns a 2013 Ford F-150. The contact stated while at a stop light, the contact attempted to accelerate, and the vehicle hesitated. The contact stated that the vehicle would not downshift and the check engine light was blinking. Additionally, the instrument panel screen became inoperable. The vehicle was taken to an independent mechanic and the contact was informed that the lead frame module and speed sensor needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was contacted and stated that the warranty had expired. The failure mileage was 130,000.

- Dubuque, IA, USA

What-??s driving and all the stiff on the instrument panel stop working and down shifted in to first gear got a six speed transmission in it was going 55 sometimes it goes faster by it-??s self just started out of nowhere

- Bentley , MI, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated and downshifted into first gear. The contact pulled off the roadway, turned off and restarted the vehicle. The service engine warning light was illuminated. The contact stated that the failure recurred. While driving at an undisclosed speed, the vehicle inadvertently decelerated and downshifted into 5th gear. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle needed to be taken to the dealer. The dealer was notified of the failure and the vehicle was taken to the dealer where it was diagnosed that the transmission molded leadframe had failed and needed to be replaced. The dealer confirmed that the VIN was included in the Customer Service Satisfaction Program: 19N01; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,000

- Wolcott, CT, USA

The contact owns a 2013 Ford F-150. The vehicle was taken to the local dealer for a recall repair. After driving two blocks away after the repair, the vehicle downshifted unintendedly. The vehicle revved up, but speedometer became inoperable. The check engine warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The failure mileage was approximately 220,000.

- San Antonio, TX, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 65 MPH, the speedometer and fuel gauge became inoperable. The contact stated that the vehicle might have slipped out of gear. The contact stated that the RPM rose from 2,000 RPM to 3,500 RPM. The contact stated that the service vehicle and air bag warning lights were illuminated. The contact was able to pull off the roadway and was able to shift into park(P) and turned the vehicle off. The vehicle was restarted and operated normally. The failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission leadframe needed to be replaced. The vehicle had not been repaired. The contact had been informed by the dealer that the failure was related to Customer Satisfaction Program: 19N01 - Transmission Leadframe (Power Train) and that the vehicle was no longer covered under warranty. The manufacturer had been informed of the failure. The failure mileage was approximately 193,000.

- Boise, ID, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at 30 MPH, the vehicle inadvertently decelerated and lost motive power. The contact was able to pull to the shoulder of the road, and after restarting the vehicle, the vehicle seemed to return to normal functionality. The check warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the variable camshaft timing cam phaser. The vehicle was not repaired. After investigating the failure, the contact related the failure Customer Satisfaction Program: 21B03, Supplement #1 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 103,000.

- Atkinson, NH, USA

The part, Transmission Molded Lead Frame has failed. The vehicle was repaired in 2019, however the part has failed again. The transmission locked up on me, almost causing a collision.

- Brick, NJ, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost motive power before going into LIMP Mode, prompting him to pull the vehicle to the shoulder. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the maintenance warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molded lead frame related to Customer Satisfaction Program: 19N01, Supplement #1 (Power Train), but the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 101,000.

- Felton, DE, USA

I was driving at 60 miles per hour when the transmission downshifted into 1st gear. It locked up the rear tires and the engine revved up while downshifting itself into 1st gear. I was in traffic when this happened, I pulled over turned the truck off and restarted truck drove normal after that, the recall was done in oct. 2019 I purchased truck in Feb. of 2020 problem seems to have returned, this happened on July 6, 2023, around 5

- Lake Tomahawk, WI, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission erroneously downshifted to first gear. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 118,000.

- Staten Island, NY, USA

The 2013 Ford F-150 had an issue with the transmission randomly shifting while driving. Ford issues a Customer Satisfaction Program, 19B05 to attempt to address through reprogramming. It was later followed up by a Safety Recall 19S19 and supplemental 19S07 to expand the recall. It appears the issue was never resolved and later Ford issue another supplement #3 in their customer satisfaction program 19N01 to actually replace a component called the Transmission Molded Leadframe assembly and also extended the coverage. My truck had several instances of random down shifting while driving so upon taking to the dealer it was found to be part of this Customer Satisfaction Program. The part has been on order for about 9 months and no resolution in sight. Ford has said that since this is part of the Customer Satisfaction Program, and not a Recall, that they are not obligated to provide any other assistance. As a daily driver I cannot count on the truck to be safely driven but have little option. I've had numerous instances of random shifting at highway speeds leading to temporary and sudden issues with control of this 6,000lb vehicle. On some occasions after stopping at an intersection and then accelerating into traffic it will not have shifted into 1st so while accelerating into traffic I'm left not able to move quickly with other drivers taking evasive action to avoid hitting me. I don't know how to elevate this as a priority with Ford to secure parts and get these trucks fixed in a timely manner or offer other options for loan vehicles before someone gets hurt.

- O'fallon, MO, USA

Truck would, from a stop, not shift into gear and it would also without warning from a stop not go into gear. If placed into park and then in gear it work. Last incident, driving on interstate felt like transmission disengaged and orange wrench appeared on my screen. Took foot off of accelerator and all my gauges disappeared. No speed, fuel level etc. drove into the next town, pulled into parking lot, shut off engine, restarted engine and all gauges came back up. On hands free phone call with my dealership service manager as soon as it happened and kept them on phone until I restarted engine and started driving. No more incidents and made it home. Vehicle has been repaired, but I never received a notification regarding this issue. and it was not an inexpensive repair.

- Mcpherson, KS, USA

Complaint: Speedometer is not working, loss of function of speedometer while driving and Downshifting of the gear. The instrumental cluster showed a maintenance warning while driving in which will cause the speedometer to stop working. When trying to drive the vehicle on a stop position, there is a delay on the acceleration. Vehicle feels like it's on 2nd or 3rd gear. This may lead to loss of control on vehicle. I brought my vehicle to Ford service, I had them do a diagnose on my vehicle. The only issue they're able to find is the cooling system leak and rotor/brake pad replacement in which I ended up costing $3700. Knowing this would resolve the main issue. They had my truck for a month and after 24 hours of receiving my vehicle the main issue showed up and can't use it again due to safety issue. I believe the issue of my vehicle is part of 2013 Ford F-150 recall, but my vehicle has not received a recall. I believe this is the issue my vehicle experiencing below. recall no: 19V433000 recall no: 19V075000 How come Ford Service did not know about my vehicle issue when it is the 2013 Ford F150 Recall Problem. But they let me spend big bucks for nothing and still not to be able to use my vehicle until now.

- Summerville, SC, USA