10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,343 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Ford F-150. The contact stated that while driving at 30 MPH, the vehicle inadvertently decelerated and lost motive power. The contact was able to pull to the shoulder of the road, and after restarting the vehicle, the vehicle seemed to return to normal functionality. The check warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the variable camshaft timing cam phaser. The vehicle was not repaired. After investigating the failure, the contact related the failure Customer Satisfaction Program: 21B03, Supplement #1 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 103,000.
- Atkinson, NH, USA
The part, Transmission Molded Lead Frame has failed. The vehicle was repaired in 2019, however the part has failed again. The transmission locked up on me, almost causing a collision.
- Brick, NJ, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost motive power before going into LIMP Mode, prompting him to pull the vehicle to the shoulder. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the maintenance warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molded lead frame related to Customer Satisfaction Program: 19N01, Supplement #1 (Power Train), but the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 101,000.
- Felton, DE, USA
I was driving at 60 miles per hour when the transmission downshifted into 1st gear. It locked up the rear tires and the engine revved up while downshifting itself into 1st gear. I was in traffic when this happened, I pulled over turned the truck off and restarted truck drove normal after that, the recall was done in oct. 2019 I purchased truck in Feb. of 2020 problem seems to have returned, this happened on July 6, 2023, around 5
- Lake Tomahawk, WI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission erroneously downshifted to first gear. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 118,000.
- Staten Island, NY, USA
The 2013 Ford F-150 had an issue with the transmission randomly shifting while driving. Ford issues a Customer Satisfaction Program, 19B05 to attempt to address through reprogramming. It was later followed up by a Safety Recall 19S19 and supplemental 19S07 to expand the recall. It appears the issue was never resolved and later Ford issue another supplement #3 in their customer satisfaction program 19N01 to actually replace a component called the Transmission Molded Leadframe assembly and also extended the coverage. My truck had several instances of random down shifting while driving so upon taking to the dealer it was found to be part of this Customer Satisfaction Program. The part has been on order for about 9 months and no resolution in sight. Ford has said that since this is part of the Customer Satisfaction Program, and not a Recall, that they are not obligated to provide any other assistance. As a daily driver I cannot count on the truck to be safely driven but have little option. I've had numerous instances of random shifting at highway speeds leading to temporary and sudden issues with control of this 6,000lb vehicle. On some occasions after stopping at an intersection and then accelerating into traffic it will not have shifted into 1st so while accelerating into traffic I'm left not able to move quickly with other drivers taking evasive action to avoid hitting me. I don't know how to elevate this as a priority with Ford to secure parts and get these trucks fixed in a timely manner or offer other options for loan vehicles before someone gets hurt.
- O'fallon, MO, USA
Truck would, from a stop, not shift into gear and it would also without warning from a stop not go into gear. If placed into park and then in gear it work. Last incident, driving on interstate felt like transmission disengaged and orange wrench appeared on my screen. Took foot off of accelerator and all my gauges disappeared. No speed, fuel level etc. drove into the next town, pulled into parking lot, shut off engine, restarted engine and all gauges came back up. On hands free phone call with my dealership service manager as soon as it happened and kept them on phone until I restarted engine and started driving. No more incidents and made it home. Vehicle has been repaired, but I never received a notification regarding this issue. and it was not an inexpensive repair.
- Mcpherson, KS, USA
Complaint: Speedometer is not working, loss of function of speedometer while driving and Downshifting of the gear. The instrumental cluster showed a maintenance warning while driving in which will cause the speedometer to stop working. When trying to drive the vehicle on a stop position, there is a delay on the acceleration. Vehicle feels like it's on 2nd or 3rd gear. This may lead to loss of control on vehicle. I brought my vehicle to Ford service, I had them do a diagnose on my vehicle. The only issue they're able to find is the cooling system leak and rotor/brake pad replacement in which I ended up costing $3700. Knowing this would resolve the main issue. They had my truck for a month and after 24 hours of receiving my vehicle the main issue showed up and can't use it again due to safety issue. I believe the issue of my vehicle is part of 2013 Ford F-150 recall, but my vehicle has not received a recall. I believe this is the issue my vehicle experiencing below. recall no: 19V433000 recall no: 19V075000 How come Ford Service did not know about my vehicle issue when it is the 2013 Ford F150 Recall Problem. But they let me spend big bucks for nothing and still not to be able to use my vehicle until now.
- Summerville, SC, USA
2013 ford f-150 3.5 liter V6. The speedometer stops working while driving at highway speeds and the transmission downshifts suddenly into low gear. I dont think the safety issue needs to be explained in great detail. One minute i am traveling at 60 miles an hour and the next second the rear wheels are sliding as the truck downshifts into 1st gear and slows to 10 miles an hour. This issue was caused by a defective transmission lead frame output shaft sensor. The check engine lights and wrench icon appear and codes P720 and P722 are on computer. This was verified by the service dept. at Berglund ford of Bedford Virginia. There was a safety recall on affected vehicles "Safety Recall 19S07", but mine was not covered so they refused to fix my truck.
- Coleman Falls, VA, USA
On 5-25-2023 my Transmission, suddenly downshifted into first gear at approx. 45 mi per hour. Had I been on the highway with a 65 mi per hour speed limit, I may have gotten whiplash or possibly lost control of the vehicle. 5-26-2023 just going out and do not know what may or may not happen as yesterday's incident was totally random and never occurred before. My vehicle was recently inspected when I Had turbo coolant line, and Turbo Vacuum Pump, replaced.
- Longs, SC, USA
The contact owns a 2013 Ford F-150. The contact stated that the speedometer was fluctuating whether the accelerator pedal was depressed or not. The contact stated that the vehicle failed to accelerate as needed. The contact stated that after turning off and restarting the vehicle several times the vehicle operated as needed. The wrench symbol was displayed. The contact took the vehicle to the dealer who confirmed that the failure was related NHTSA Campaign Number: 19V075000 (Power Train) however, the vehicle only showed 4 of the 7 trouble codes required to have the transmission replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.
- Everett, PA, USA
Driving normal and then sudden down shift while driving on the freeway Had the software update and it-??s still doing the same thing. Was told the lead frame needs replacement. Ford has so many issues with the parts they are back ordered and I am now moving past the extended 10 year / 150,000 mile warranty. I can-??t drive and have no idea when or if parts will be available.
- Poinciana, FL, USA
Truck will not shift out of 1st gear, if it does shift it will skip to 3rd or 5th gear. When this issue happens we also have no gauges on our truck. Pull over, turn truck off and then turn back on and it will correct itself. Took into Ford dealership they said the lead frame needs to be replaced. Truck was put into service 02/23/2013 and today is 05/10/2023. Ford does not want to cover repairs, even though they offered a 10 year extended coverage on the lead frame if there was issues, we are less than 90 days outside that window.
- Columbia, MO, USA
Problemas de trasmicion
- Port Saint Lucie , FL, USA
HELLO, Ford Motor Company is not honoring a recall on my 2013 F150 truck transmission leadframe. I took it in for several recalls on this problem and now the other day it shifted wrong on the interstate going to my cancer treatments. This is a major safety issue for me and others. I have a case # and have left 3 messages to the executive office with no return call. No help from anyone in getting this resolved, before someone gets hurt. Michelle
- Seminary, MS, USA
what is a reasonabe time for dealers to get parts to repair a recall. They keep saying parts on back order. Other parts are available to repair but company will not approve due to cost.
- Ga Lawrenceville, GA, USA
LCD panel goes blank, when i shift it, it smacks hard and does not go into gear. cuts out and speedometer fails. Have to shut off and restart
- Mingoville, PA, USA
My truck will randomly start driving in third gear or shift to third gear while driving and stick. It will also hard shift from third to fourth. There have been few instances where it downshifted to first gear.
- Anahola, HI, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted unintendedly, the speedometer failed to provide an accurate reading, and the vehicle then went into LIMP Mode. The contact pulled over, turned off and then restart the vehicle, and the vehicle operated as designed. The contact stated that the vehicle was turned off and restarted several times after the failure before the vehicle regained normal function. The contact took the vehicle to the dealer who diagnosed that the failure was related to NHTSA Campaign Numbers: 16V248000 (Power Train) and 19V075000 (Power Train) however, the VIN was not included. The dealer also informed the contact that the failure could not be repaired under warranty. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
- Sault Sainte Marie, MI, USA
- Boise, ID, USA